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St Margarets Medical Practice

Medical receptionist

Information:

This job is now closed

Job summary

Are you looking for a challenge?

We are a high achieving extremely busy Medical Practice based in Olton Solihull. Our registered population is approximately 8200 patients.

We are looking to recruit a Receptionist to join our busy team of 10 other Receptionists. The post is a permanent position

Main duties of the job

We are currently looking for someone who can work under pressure, as part of a team and who has good communication skills with a willingness to learn.

Main duties of the job

The post holder with be involved in booking appointments for both telephone triage and Face 2 face appointments, dealing with prescription requests, dealing with a emails, tasks, workflow of hospital letters. Liaising with the GP's, Hospital Consultants and Community teams .

About us

We are an extremely busy practice which comprises of 5 GPs, 3 Nurses and a HCA /Phlebotomist/ along with 10 other receptionists.

Extended staff include Physicians Associates, Clinical Pharmacists and Paramedic

The team work well together and support each other in their roles

Details

Date posted

30 October 2023

Pay scheme

Other

Salary

£10.60 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A4947-23-0003

Job locations

8 St Margarets Road

Olton

Solihull

West Midlands

B92 7JS


Job description

Job responsibilities

JOB TITLE: RECEPTIONIST

REPORTS TO: RECEPTION MANAGER/PRACTICE MANAGER

HOURS: Between 18 and 20 hrs/week to include 1 evening until 6.30

Job Summary:

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

Job description

Job responsibilities

JOB TITLE: RECEPTIONIST

REPORTS TO: RECEPTION MANAGER/PRACTICE MANAGER

HOURS: Between 18 and 20 hrs/week to include 1 evening until 6.30

Job Summary:

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone

Person Specification

Experience

Essential

  • Experience of working in a team
  • experience of General Practice not necessary as training will be given
Person Specification

Experience

Essential

  • Experience of working in a team
  • experience of General Practice not necessary as training will be given

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

St Margarets Medical Practice

Address

8 St Margarets Road

Olton

Solihull

West Midlands

B92 7JS


Employer's website

https://stmargarets.gpsurgery.net (Opens in a new tab)

Employer details

Employer name

St Margarets Medical Practice

Address

8 St Margarets Road

Olton

Solihull

West Midlands

B92 7JS


Employer's website

https://stmargarets.gpsurgery.net (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Office Manager

Donna McGowan

donnamcgowan@nhs.net

01217069796

Details

Date posted

30 October 2023

Pay scheme

Other

Salary

£10.60 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A4947-23-0003

Job locations

8 St Margarets Road

Olton

Solihull

West Midlands

B92 7JS


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