PCN Cancer Care Co-ordinator (part-time)

Job description

Job responsibilities

To assist the Primary Care Network (PCN) in delivering improvements to the services we provide our patients in relation to the following aspects of patient care -

Participation in national cancer screening programmes.

Ensuring robust and supportive referral practices are in place for patients suspected of having cancer; including use of guidelines, professional development, and safety netting of those referred.

In support of collaborative working the post holder will form productive and supportive relationships with practice staff who have the skills, knowledge and remit to contribute to this work. e.g., GP practice non clinical cancer champions, social prescribers, pharmacists, secretaries etc.

The post holder will assist the PCN constituent practices to evaluate their screening uptake and engage hard to reach populations and to reduce health inequalities. This will include working alongside practices to enhance processes to track and follow-up screening non-responders.

Take forward proactive monitoring and tracking of patients suspected or confirmed of having a cancer diagnosis ensuring that their journey is processed in a timely and efficient manner, in line with Cancer Waiting Time Targets.

Provide advice and support to practices on cancer audit/referral review of cancer diagnoses. To work with practices to collate the learning from case reviews to identify any trends or learning.

Develop with core staff across the PCN consistent safety netting approaches/systems to monitoring patients who have been referred urgently with suspected cancer or for further investigations to exclude the possibility of cancer.

Provide the PCN with support to host peer-to-peer learning events that look at data and trends in diagnosis and screening across a Network. Including appropriate contributors from other organisations.

Source appropriate resources, training, system examples from appropriate organisation such as the Cancer Alliance, Cancer Research UK, Macmillan, and local authority partners.

Be a point of contact for PCN member Practices to develop and implement their cancer screening improvement action plans.

Create a Library of PCN data packs and other resources to support the delivery of information to patients in a wide variety of formats to meet the needs of all patient groups, including those with Learning Disabilities, and people for whom English is not a first language.

Review practice coding for report building and templates to ensure consistency across the PCN and accuracy of data. Identify coding anomalies and liaise with Ardens (template and reports used by all member practices).

Provide administrative support for project evaluation and feedback

Work both directly and indirectly with patients and their carers to help navigate patients through the early part of the cancer diagnostic pathway. To improve patient compliance and experience, ensuring that all patients are signposted to /or receive information on their referral -including safety netting advice.

Ensure patients continue to be monitored and supported post treatment completion, supporting the patient and their family for post treatment rehabilitation where necessary.

Ensure Cancer Care reviews are performed by the relevant clinician/s at 3 months and 12 months intervals according to the Quality & Outcomes Framework.

Develop with practices systems to ensure high quality patient referrals are completed (i.e. the effective review of referrals to ensure with all pre-work such as blood tests or scans are actioned in advance as required).

Be responsible for identifying and resolving delays in the patient pathway, looking at diagnostic test dates and outpatient appointments. Where this is not possible, ways forward are to be discussed with the practice/PCN.

Be adaptable and flexible to differing operational frameworks of individual practice and patient needs.

To provide, receive and analyse information of a clinical and statistical nature, to support the development of key workstreams to improve screening coverage and facilitate timely cancer diagnosis.

To interpret medical records to maintain a cancer data base that enables the accurate tracking of patient care and progression through the cancer pathway for review by practices and the PCN.

Person Specification

Knowledge and Skills

Essential

• Knowledge of the personalised care approach;
• Understanding of the wider determinants of health, including social, economic and environmental factors and their impact on communities, individuals, their families and carers;
• Understanding of, and commitment to, equality, diversity and inclusion
• Strong organisational skills, including planning, prioritising, time management and record keeping;
• Knowledge of how the NHS works, including primary care and PCNs
• Ability to recognise and work within limits of competence and seek advice when needed

Desirable

• Access to own transport;
• Ability to travel across the locality on a regular basis;
• Proficient speaker of another language to aid communication with people in the community for whom English is a second language

Qualifications

Essential

• GCSE grade A to C in English and Maths;
• Demonstrable commitment to professional and personal development - is willing to enrol in, is enrolled in, undertaking or qualified from appropriate training as set out in the core curriculum by the Personalised Care Institute;
• Proficient in MS Office and web-based services

Desirable

• NVQ Level 2/3 in adult care - advanced level or equivalent qualifications or working towards

Experience

Essential

• Experience of working in health, social care and other support roles in direct contact with people, families or carers (in a paid or voluntary capacity);
• Experience of working within multi-professional team environments;
• Experience of supporting people, their families and carers in a related role

Desirable

• Experience of working directly in a care coordinator role, adult health and social care, learning support or public health / health improvement;
• Experience or training in personalised care and support planning

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Wolverhampton Total Health Limited

Address

Head Office: Newbridge Surgery

255 Tettenhall Road

Wolverhampton

West Midlands

WV6 0DE

Employer's website

https://www.wolverhamptontotalhealth.co.uk/ (Opens in a new tab)