Boileau Road Surgery

Assistant Practice Manager

The closing date is 01 November 2025

Job summary

We are looking for a competent part-time/full-time Assistant Practice Manager, with a minimum experience of 1 year within NHS GP services or another similar role.

You will need to be able to work within a busy team environment but also to use your own initiative and work on your own when necessary.

You will ideally need a good working knowledge of NHS focused software, SystmOne. You will be dealing with patients, as well as outside agencies, accessing the service both on the telephone and face to face, therefore you will need to have good communication skills.

Main duties of the job

Some of the Main duties of the job

  • To cover reception when required
  • To be able to help with insurance, private reports
  • Community and Hospital referrals (eRS referral)
  • Inviting patients for their regular check-up
  • Customer service Telephone manners
  • Able to deal with outside companies, I.e IT help desk, stock ordering
  • Assist management team
  • Assisting with practice complaints and patient queries
  • Registrations
  • Maintaining Petty cashflow
  • Triaging eConsults
  • Good knowledge of Systm1 and Accurx
  • Assist with other administrative tasks as assigned
  • Assist with clerical duties such as filing, scanning, and organizing documents - Manage office inventory

About us

This is an excellent opportunity for an organized and detail-oriented individual to join our team. We offer a supportive work environment, and opportunities for growth within the surgery. The surgery has good transport links nearby.

To apply, please submit your resume on admin.brs@nhs.net

Details

Date posted

03 October 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A4875-25-0002

Job locations

104 Boileau Road

London

W5 3AJ


Job description

Job responsibilities

Some of the Main duties of the job

  • To cover reception when required
  • To be able to help with insurance, private reports
  • Community referrals and Hospital referrals (eRS referral)
  • Inviting patients for their regular check-up
  • Customer service Telephone manners
  • Able to deal with outside companies, I.e IT help desk, stock ordering
  • Assist management team
  • Assisting with practice complaints and patient queries
  • Registrations
  • Maintaining Petty cashflow
  • Triaging eConsults
  • Good knowledge of Systm1 and Accurx
  • Assist with other administrative tasks as assigned
  • Assist with clerical duties such as filing, scanning, and organizing documents - Manage office inventory

Job description

Job responsibilities

Some of the Main duties of the job

  • To cover reception when required
  • To be able to help with insurance, private reports
  • Community referrals and Hospital referrals (eRS referral)
  • Inviting patients for their regular check-up
  • Customer service Telephone manners
  • Able to deal with outside companies, I.e IT help desk, stock ordering
  • Assist management team
  • Assisting with practice complaints and patient queries
  • Registrations
  • Maintaining Petty cashflow
  • Triaging eConsults
  • Good knowledge of Systm1 and Accurx
  • Assist with other administrative tasks as assigned
  • Assist with clerical duties such as filing, scanning, and organizing documents - Manage office inventory

Person Specification

Experience

Essential

  • Minimum 1 year experience of working in a GP practice or a similar setup

Qualifications

Essential

  • - Systm1 trained
  • - Excellent communication skills,
  • - Strong organizational skills with the ability to multitask effectively
  • - Professional appearance and demeanor
  • - Ability to maintain confidentiality of sensitive information

Desirable

  • Basic IT skills
  • - MS Office
  • - MS Excel
  • - MS Teams
  • - One Drive
Person Specification

Experience

Essential

  • Minimum 1 year experience of working in a GP practice or a similar setup

Qualifications

Essential

  • - Systm1 trained
  • - Excellent communication skills,
  • - Strong organizational skills with the ability to multitask effectively
  • - Professional appearance and demeanor
  • - Ability to maintain confidentiality of sensitive information

Desirable

  • Basic IT skills
  • - MS Office
  • - MS Excel
  • - MS Teams
  • - One Drive

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Boileau Road Surgery

Address

104 Boileau Road

London

W5 3AJ


Employer's website

https://www.boileauroadsurgery.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Boileau Road Surgery

Address

104 Boileau Road

London

W5 3AJ


Employer's website

https://www.boileauroadsurgery.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Enida Cipa

admin.brs@nhs.net

02089976604

Details

Date posted

03 October 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

A4875-25-0002

Job locations

104 Boileau Road

London

W5 3AJ


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