Job responsibilities
Leadership & Strategic Development
Provide proactive leadership to manage,
support, and develop the nursing teams, ensuring consistently high standards of
patient care.
Offer professional leadership and
mentorship to clinical staff, modelling best practice and professional
excellence.
Foster a culture of continuous
improvement, innovation, and evidencebased practice across all clinical
services.
Work collaboratively with the Senior
Management Team to shape, deliver, and implement the partnerships strategic
objectives.
Ensure full compliance with healthcare
regulations, governance frameworks, and quality standards.
Lead infection prevention and control
across the organisation.
Oversee clinical operations to ensure
efficient, effective, and patientcentred service delivery.
Lead and support with investigation and
resolution of patient complaints ensuring a fair transparent and timely
process, embedding learning into the service improvement and team development
Quality, Safety & Clinical Governance
Provide strategic leadership and
oversight for the quality, safety, and professional standards of all clinical
care delivered by the nursing team.
Develop, implement, and maintain robust
clinical policies, procedures, and governance frameworks.
Lead the development and delivery of a
comprehensive clinical supervision framework, providing expert guidance,
reflective practice opportunities, and professional support to the nursing and
wider clinical teams.
People Management & HR Leadership
Provide strategic leadership for all HR
matters relating to the nursing team, including managing grievance and
disciplinary processes in line with practice policy and employment law.
Lead on pastoral support, promoting a
positive, supportive, and inclusive working environment.
Conduct returntowork interviews and
support staff wellbeing, safe practice, and workforce resilience
Resource & Budget Management
Manage
budgets and resources effectively to optimise clinical services and ensure
value for money
Professional
Ensure that all professionally registered clinical staff meet statutory professional requirements
Maintain own clinical knowledge and professional standards
Lead and Participate in shared learning across the practices andwider organisation and assess the impact of policy implementation on care delivery
Clinical Practice
Access, diagnose, plan, implement and evaluate care for patients presenting with
undifferentiated, acute, or chronic conditions.
Conduct comprehensive clinical
examinations, considering both physiological and psychological needs, and
develop appropriate, evidencebased care plans.
Manage patients with complex
presentations, coordinating and evaluating tailored interventions to support
optimal outcomes.
Proactively identify patients at risk of
developing longterm conditions and implement early interventions and
management plans where appropriate.
Integrate both pharmacological and nonpharmacological
treatments into personalised management plans for acute and longterm
conditions.
Support patients in understanding and
adhering to prescribed treatments, promoting shared decisionmaking and selfmanagement.
Provide clear, evidencebased advice on
prescribed and overthecounter medications, including usage, side effects, and
potential interactions.
Prioritise clinical needs and respond
effectively in urgent or emergency situations, initiating appropriate and
timely emergency care.
Communication
Utilise and demonstrate sensitive communication styles, to ensure
patients and teams are fully informed
Communicate effectively with patients and carers, recognising the
need for alternative methods of communication to overcome different levels of
understanding, cultural background and preferred ways of communicating
Anticipate barriers to communication and take action to improve
communication
Maintain effective communication within the practice environment
and with external stakeholders
Act as an advocate for patients and colleagues
Ensure awareness of sources of support and guidance (eg PALS) and
provide information in an acceptable format to all patients, recognising any
difficulties and referring where appropriate
Communicate effectively with other team members
Recognise peoples needs for alternative methods of communication
and respond accordingly
Delivering a Quality Service
Work within professional competence and regulatory codes of conduct, maintaining accountability for safe high quality clinical practice.
Produce accurate, contemporaneous, and complete clinical records in line with legislation, policy and best practice.
Prioritise and manage workload effectively to maintain high
standards of care and service delivery.
Ensure ongoing compliance with CQC standards, leading continuous
readiness activities, internal audits, and evidence gathering to maintain a
safe, high quality, and well governed service.
Deliver care in accordance with NICE, NSF, and evidence based guidelines.
Evaluate the effectiveness of care through self review, peer
review, benchmarking, and formal audit, implementing improvements where
required.
Lead and contribute to quality governance systems across the
organisation, ensuring continuous improvement and robust clinical oversight.
Recognise and work within own competence and professional code of
conduct as regulated by the professional body.
Produce accurate, contemporaneous and complete records of patient
consultation, consistent with legislation, policies and procedures
Prioritise, organise and manage own workload in a manner that
maintains and promotes quality
Utilise the audit cycle as a means of evaluating the quality of
the work of self and the team, implementing improvements where required
In partnership with other clinical teams, collaborate on improving
the quality of health care responding to local and national policies and
initiatives as appropriate
Evaluate patients response to health care provision and the
effectiveness of care
Support and participate in shared learning across the practice and
wider organisation
Use a structured framework (e.g. root-cause analysis) to manage,
review and identify learning from patient complaints, clinical incidents and
near-miss events
Assess the impact of policy implementation on care delivery
Working with the practice management monitor and develop the
performance of the GPN team in accordance with local policies
Contribute to the appraisal
of the performance of the team, providing feedback as appropriate
Understand and apply legal issues that support the identification
of vulnerable and abused children and adults, and be aware of statutory
child/vulnerable patients health procedures and local guidance
Working with practice management to ensure the whole team have
skills and knowledge regarding domestic violence, vulnerable adults, substance
abuse and addictive behaviour. Provide guidance and support to ensure
appropriate referral if required
Leadership - Personal and People development
Act as a clinical leader, ensuring patient needs remain central to service delivery.
Lead and support the delivery of the clinical services strategy across Westongrove
Provide leadership in service development, including audit, benchmarking and innovation
Promote a learning environment where staff share knowledge, reflect on practice and adopt best practice
Encourage realistic self assessment among colleagues, challenging complacency and unsafe practice
Critically evaluate innovations and developments relevant to clinical services
Influence stakeholder and decision makers to support service improvement and new initiatives
Work with practice management to ensure appropriate staffing levels, skill matrix and effective recruitment processes aligned with HR best practice.
Contribute to the development of local guidelines, protocols and standards
Lead and support the management of complaints, ensuring learning is embedded
Maintain effective communication with commissioning and procurement leads
Participate actively in planning and processes related to practice based commissioning or equivalent initiatives.