Saxonbury House Medical Group

Medical Secretary

The closing date is 29 August 2025

Job summary

We are a friendly General Practice in Crowborough in East Sussex. We currently have a vacancy to join our team of medical secretaries. The role will involve working closely with our clinical staff and providing the interface between ourselves and secondary care.

Main duties of the job

This list is not exhaustive but the role will involve typing letters, reports and associated documentation,prioritising and organising administrative work generated by hospitals, ICB, Primary Care Organisations, patients etc., and to share workload with our other medical secretaries as necessary.

A key element of the role is to ensure that referrals are processed efficiently and progress chased if necessary.

About us

Saxonbury House has a team of seven GPs an Advanced Nurse Practitioner and a team of six nursing staff.

We are keen to support learning and development and we like to in a multidisciplinary way with all our staff, medical, nursing and administrative.

Details

Date posted

06 August 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A4844-25-0005

Job locations

Saxonbury House

Croft Road

Crowborough

East Sussex

TN6 1DL


Job description

Job responsibilities

Job Summary

To act as a medical secretary within a team providing medical secretarial and administrative support to the Practice

Key Duties:

The following are the core responsibilities of the medical secretary. There may be on occasion, a requirement to carry out other tasks, this will be dependent upon factors such as workload and staffing levels:

Typing letters, reports and associated documentation as required

To be proficient at prioritising and organising administrative work generated by hospitals, ICB, Primary Care Organisations, patients etc., and to share workload with our other medical secretaries as necessary

Ensuring referrals are processed efficiently

Maintain an accurate 2 week rule/urgent referrals data base

Manage all enquires in an effective manner

Scanning of patient related documentation and attaching scanned documents to patients healthcare records

Input data into the patients healthcare records as necessary

Process referrals using the electronic referral system (ERS)

Process requests for information e.g. SAR, insurance / solicitors letters and DVLA forms

Process patient letter requests and invoice for private work accordingly

Manage all administrative queries as necessary

Maintain a clean, tidy, effective working area at all times

Support all clinical staff with general administrative tasks as requested

Health and Safety

Ensure the Practice policies are understood and observed and that procedures are followed.

Ensure the appropriate use of equipment and facilities and ensure the environment is maintained in good order.

Take the necessary precautions to safeguard the welfare and safety of oneself and others in accordance with the Health and Safety at work act.

General

Contribute to own supervision and appraisal systems in line with surgery requirements.

To undertake any training as deemed as necessary to carry out the full requirements of the post

To carry out any other duties that may be required appropriate to the level and nature of the post.

The management of the Practice retain the right to amend the Job Description in consultation with the post holder and any agreed changes will be notified in writing within a month of any agreement.

As a member of staff employed within the Secretarial Team the post holder is responsible for ensuring that they work towards the aims and objectives set for Secretarial staff of the Surgery. These will be referred to within supervision and appraisal of staff.

Job description

Job responsibilities

Job Summary

To act as a medical secretary within a team providing medical secretarial and administrative support to the Practice

Key Duties:

The following are the core responsibilities of the medical secretary. There may be on occasion, a requirement to carry out other tasks, this will be dependent upon factors such as workload and staffing levels:

Typing letters, reports and associated documentation as required

To be proficient at prioritising and organising administrative work generated by hospitals, ICB, Primary Care Organisations, patients etc., and to share workload with our other medical secretaries as necessary

Ensuring referrals are processed efficiently

Maintain an accurate 2 week rule/urgent referrals data base

Manage all enquires in an effective manner

Scanning of patient related documentation and attaching scanned documents to patients healthcare records

Input data into the patients healthcare records as necessary

Process referrals using the electronic referral system (ERS)

Process requests for information e.g. SAR, insurance / solicitors letters and DVLA forms

Process patient letter requests and invoice for private work accordingly

Manage all administrative queries as necessary

Maintain a clean, tidy, effective working area at all times

Support all clinical staff with general administrative tasks as requested

Health and Safety

Ensure the Practice policies are understood and observed and that procedures are followed.

Ensure the appropriate use of equipment and facilities and ensure the environment is maintained in good order.

Take the necessary precautions to safeguard the welfare and safety of oneself and others in accordance with the Health and Safety at work act.

General

Contribute to own supervision and appraisal systems in line with surgery requirements.

To undertake any training as deemed as necessary to carry out the full requirements of the post

To carry out any other duties that may be required appropriate to the level and nature of the post.

The management of the Practice retain the right to amend the Job Description in consultation with the post holder and any agreed changes will be notified in writing within a month of any agreement.

As a member of staff employed within the Secretarial Team the post holder is responsible for ensuring that they work towards the aims and objectives set for Secretarial staff of the Surgery. These will be referred to within supervision and appraisal of staff.

Person Specification

Experience

Essential

  • Proficient with MS Office applications.
  • Experience of working with clinical systems (either in primary or secondary care).
  • Good interpersonal skills.

Desirable

  • Experience of working in General Practice
Person Specification

Experience

Essential

  • Proficient with MS Office applications.
  • Experience of working with clinical systems (either in primary or secondary care).
  • Good interpersonal skills.

Desirable

  • Experience of working in General Practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Saxonbury House Medical Group

Address

Saxonbury House

Croft Road

Crowborough

East Sussex

TN6 1DL


Employer's website

https://www.saxonburyhousesurgery.co.uk (Opens in a new tab)

Employer details

Employer name

Saxonbury House Medical Group

Address

Saxonbury House

Croft Road

Crowborough

East Sussex

TN6 1DL


Employer's website

https://www.saxonburyhousesurgery.co.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Deputy Practice Manager

Claire Joannou

claire.joannou@nhs.net

Details

Date posted

06 August 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A4844-25-0005

Job locations

Saxonbury House

Croft Road

Crowborough

East Sussex

TN6 1DL


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