Healthcare Assistant

Job description

Job responsibilities

The following are the core responsibilities of the Healthcare Assistant in delivering health services. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:

a. Consult with patients and their families to undertake assessments of patient need

b. Deliver and assist clinical staff in the provision of treatment, preventative care, health promotion, long-term condition management and patient education

c. Be an integral part of the general practice team

d. Provide clinical support to registered nurses and other healthcare professionals within the organisation

e. Deliver basic clinical care interventions under supervision, supporting continuity of care and patient safety initiatives

f. Act as a chaperone as required

g. Ensure specimens are recorded and ready for onward transportation

h. Provide support during minor operations as required

i. Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the organisations IPC Policy

j. Work within national and local protocols where these exist

k. Be aware of your duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children

l. Recognise the boundaries of their practice and know when and to whom patients should be referred

m. Support in the delivery of enhanced services and other service requirements

n. Support the administrative team on an as-required basis

o. Undertake all mandatory training and induction programmes

p. Contribute to and embrace the spectrum of clinical governance

q. Maintain a clean, tidy, effective working area at all times

r. Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed.

Person Specification

Qualifications

Essential

• Has completed the All-Wales accredited Clinical Healthcare Support Qualification Level 2 or equivalent qualification.
• Experience of working with the general public
• Experience of working in a healthcare setting
• Ability to undertake vaccinations
• Understanding of the principles of ECGs
• Ability to undertake patient medicals, including height, weight, BP, pulse and BMI etc.
• Ability to work within own scope of practice and understanding when to refer to colleagues
• Clinical IT system user skills and thew ability to record accurate clinical notes
• Understanding of safeguarding adults and children
• Understand the requirement for PGDs and associated policy
• Ability to follow legal, ethical and clinical policy and procedure
• Knowledge of and ability to work to key policies and procedures
• Ability to use own initiative, discretion, and sensitivity
• Problem solver with the ability to process information accurately and effectively, interpreting data as required
• Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity
• Ability to work as a team member and autonomously
• Excellent communication skills and effective in communicating and understanding patient needs
• Good organisational skills
• Sensitive and empathetic in distressing situations
• Commitment to ongoing professional development
• Punctual and committed to supporting the team effort
• High levels of integrity and loyalty
• Clear, polite telephone manner
• Flexible and cooperative
• Motivated
• Disclosure Barring Service (DBS) check
• Occupational Health clearance

Desirable

• Has worked in a primary care environment
• Understanding of infection prevention and control measures
• Able to perform venepuncture

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Estuary Group Practice

Address

Mill Street

Gowerton

Swansea

SA4 3ED

Employer's website

https://www.estuarygrouppractice.co.uk/ (Opens in a new tab)