Medical Receptionist and Administrator
The closing date is 10 October 2025
Job summary
As a GP Surgery Receptionist, you will be the first point of contact for our patients. You will be responsible for providing a professional, efficient, and courteous reception service, both in person and over the phone, while ensuring patient confidentiality at all times.
Main duties of the job
- Greet and assist patients and visitors in a friendly and helpful manner.
- Answer and manage incoming calls, directing them appropriately.
- Schedule and manage patient appointments using our electronic booking system which is Emis
- Handle patient enquiries and provide information about services.
- Process patient registrations and maintain accurate records.
- Ensure the waiting area is welcoming and tidy.
- Assist with administrative tasks such as filing, scanning, and data entry.
- Coordinate with medical staff and other team members to ensure smooth operations.
About us
This role is for The Oaks Medical Centre and Blackwood Health Centre. We have 3 sites and over 60 staff members.
Details
Date posted
18 September 2025
Pay scheme
Other
Salary
Depending on experience
Contract
Permanent
Working pattern
Full-time, Part-time, Flexible working
Reference number
A4814-25-0021
Job locations
199 Shady Lane
Birmingham
B44 9ER
Blackwood Health Centre
Blackwood Road
Sutton Coldfield
West Midlands
B74 3PL
Chester Road Doctors Surgery
119 Chester Road
Streetly
Sutton Coldfield
West Midlands
B74 2HE
Employer details
Employer name
The Oaks Medical Centre
Address
199 Shady Lane
Birmingham
B44 9ER
Employer's website
Employer contact details
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