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The Oaks Medical Centre

Medical Secretary

The closing date is 22 August 2025

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Job summary

The Oaks Medical Centre is looking for a skilled and experienced Medical Secretary to join our dedicated and hardworking team.

Main duties of the job

The post holder will be expected to provide efficient and effective medical secretarial support to the clinical team, which include GP's, ANP's, Paramedics, Physician Associates.

About us

The Oaks Medical Centre employs around 60 staff members which includes Clinical and Non-Clinical Teams. Staff wellbeing and the retention of our staff members is one of main objectives.

Our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of providing safe, caring and effective services because people matter. We are seeking to recruit staff who share our vision and values of making The Oaks an incredible workplace.

Details

Date posted

14 August 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A4814-25-0019

Job locations

199 Shady Lane

Birmingham

B44 9ER


Chester Road Doctors Surgery

119 Chester Road

Streetly

Sutton Coldfield

West Midlands

B74 2HE


Job description

Job responsibilities

Key Elements

Enquires from Patients are efficiently and courteously handled

All referral, administration correspondence, filing and record keeping of administration documents are undertaken.

Specific Tasks:

Typing referrals/letters/admin etc.

Type referrals/letters memo's etc. from wither tasks, scans or hand written notes

Filing

Fast Track referrals

Raise in patients records onto eRS. Write details of fast track referrals in book.

Periodically check that all fast track referrals have been issued an appointment date at hospital.

eRS Referrals

Raise eRS referrals in patients records

Keep track that patients have booked appointments

X-Ray Requests/Community referrals

Email appropriate departments

Update patients records

Scanned Documents

Read to see what is required and action as appropriate to complete documents in a timely manner

Post

Put post through franking machine and send to reception for collection

Put hospital post in correct bags

Telephone

Answer internal and external calls - patient and clinicians enquiries

Keeping system up to date

Keep computer information up to date (letterheads, referral forms etc.)

Upload new letters and referral forms onto SystemOne

The post holder may be requested to perform other reasonable tasks within the remit of the post.

Job description

Job responsibilities

Key Elements

Enquires from Patients are efficiently and courteously handled

All referral, administration correspondence, filing and record keeping of administration documents are undertaken.

Specific Tasks:

Typing referrals/letters/admin etc.

Type referrals/letters memo's etc. from wither tasks, scans or hand written notes

Filing

Fast Track referrals

Raise in patients records onto eRS. Write details of fast track referrals in book.

Periodically check that all fast track referrals have been issued an appointment date at hospital.

eRS Referrals

Raise eRS referrals in patients records

Keep track that patients have booked appointments

X-Ray Requests/Community referrals

Email appropriate departments

Update patients records

Scanned Documents

Read to see what is required and action as appropriate to complete documents in a timely manner

Post

Put post through franking machine and send to reception for collection

Put hospital post in correct bags

Telephone

Answer internal and external calls - patient and clinicians enquiries

Keeping system up to date

Keep computer information up to date (letterheads, referral forms etc.)

Upload new letters and referral forms onto SystemOne

The post holder may be requested to perform other reasonable tasks within the remit of the post.

Person Specification

Qualifications

Essential

  • GCSE grade A to C in English and Maths

Experience

Essential

  • Medical Secretary

Desirable

  • SystmOne
Person Specification

Qualifications

Essential

  • GCSE grade A to C in English and Maths

Experience

Essential

  • Medical Secretary

Desirable

  • SystmOne

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

The Oaks Medical Centre

Address

199 Shady Lane

Birmingham

B44 9ER


Employer's website

https://theoaksmedical.co.uk/ (Opens in a new tab)

Employer details

Employer name

The Oaks Medical Centre

Address

199 Shady Lane

Birmingham

B44 9ER


Employer's website

https://theoaksmedical.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Personal Assistant

Libby Hood

libby.hood@nhs.net

01213892222

Details

Date posted

14 August 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Part-time, Flexible working

Reference number

A4814-25-0019

Job locations

199 Shady Lane

Birmingham

B44 9ER


Chester Road Doctors Surgery

119 Chester Road

Streetly

Sutton Coldfield

West Midlands

B74 2HE


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