Whitburn Surgery

Practice Administrator

The closing date is 07 November 2025

Job summary

An opportunity has arisen to expand our well established administrative team here at Whitburn Surgery.

The person will be a team player, who can use their initiative to prioritise their workload and support the team, providing administrative support in line with the needs of the surgery

Main duties of the job

To manage incoming documents and accurately code data on the clinical system into the patients' medical record from EMIS workflow system.

Identify relevant clinical information documented in patient correspondence, coding appropriately and completing any detailed action as required.

Identify and refer any clinical actions to the appropriate team including the GPs

Reorganising and summarising patient records and letters in preparation for summarising.

Scanning patient related documentation and attaching scanned documents to patients' healthcare records

About us

We are a friendly surgery, based in Whitburn Village. We pride ourselves on putting our patient's care and experience at the heart of our practice.

We aim to provide a supportive environment for learning and training, with staff well-being as high priority.

We are a well established surgery and our team consists of

  • 4 Salaried GPs
  • Nurse Practitioner
  • 2 Practice Nurse's
  • 2 GP Assistants
  • Team of 8 reception/admin staff
  • Practice Manager

Details

Date posted

22 October 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A4812-25-0004

Job locations

Whitburn Surgery

3 Bryers Street

Whitburn

Sunderland

SR6 7EE


Job description

Job responsibilities

Processing and labelling incoming patient documentation via EMIS workflow

Identifying relevant clinical information documented in patient correspondence, coding appropriately and completing any detailed action as required

Identify the higher risk areas that require input or knowledge from the clinical team, including safeguarding issues

Reorganising and summarising patient records and letters in preparation for summarising

Scanning patient related documentation and attaching scanned documents to patients healthcare records

Identify and refer any clinical actions to the appropriate team including the GPs

Inputting and extracting data as required to support practice reports

Job description

Job responsibilities

Processing and labelling incoming patient documentation via EMIS workflow

Identifying relevant clinical information documented in patient correspondence, coding appropriately and completing any detailed action as required

Identify the higher risk areas that require input or knowledge from the clinical team, including safeguarding issues

Reorganising and summarising patient records and letters in preparation for summarising

Scanning patient related documentation and attaching scanned documents to patients healthcare records

Identify and refer any clinical actions to the appropriate team including the GPs

Inputting and extracting data as required to support practice reports

Person Specification

Qualifications

Essential

  • Educated to GCSE level or equivalent in Mathematics and English

Experience

Essential

  • Experience of working in a GP practice
  • Understanding of clinical coding
  • EMIS/SystmOne
  • Experience of working with the general public
  • Strong IT skills
  • Ability to work as a team member and autonomously
  • Effective time management
  • Competent in the use of Office and Outlook

Personal Qualities

Essential

  • Polite and Confident
  • Flexible and Co-operative
  • Motivated
  • Forward thinker
  • High levels of integrity and loyalty
  • Ability to work under pressure
Person Specification

Qualifications

Essential

  • Educated to GCSE level or equivalent in Mathematics and English

Experience

Essential

  • Experience of working in a GP practice
  • Understanding of clinical coding
  • EMIS/SystmOne
  • Experience of working with the general public
  • Strong IT skills
  • Ability to work as a team member and autonomously
  • Effective time management
  • Competent in the use of Office and Outlook

Personal Qualities

Essential

  • Polite and Confident
  • Flexible and Co-operative
  • Motivated
  • Forward thinker
  • High levels of integrity and loyalty
  • Ability to work under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Whitburn Surgery

Address

Whitburn Surgery

3 Bryers Street

Whitburn

Sunderland

SR6 7EE


Employer's website

https://www.whitburnsurgery.nhs.uk (Opens in a new tab)

Employer details

Employer name

Whitburn Surgery

Address

Whitburn Surgery

3 Bryers Street

Whitburn

Sunderland

SR6 7EE


Employer's website

https://www.whitburnsurgery.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Stacey Reid

stacey.reid3@nhs.net

+441915002303

Details

Date posted

22 October 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A4812-25-0004

Job locations

Whitburn Surgery

3 Bryers Street

Whitburn

Sunderland

SR6 7EE


Supporting documents

Privacy notice

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