Job summary
A vacancy has arisen for the role of a Practice Manager at Grosvenor Medical Centre. The role is within a friendly, flourishing and supportive practice based in Tameside, Greater Manchester. We are seeking an applicant who can demonstrate commitment and enthusiasm and who will work closely with the GP Partners and staff to deliver excellent patient care within the context of a friendly and dedicated team.
The successful candidate will have strong leadership skills and support the GP partners with the smooth running of the practice, Quality and Outcomes Framework and Enhanced services. Previous experience of staff management is essential.
Main duties of the job
The successful candidate should have good:
- Organisational skills
- Written and spoken communication skills
- Time management
- Knowledge of IT systems
- Leadership skills.
- The practice manager will be responsible for the efficient, effective and safe management of the Practice, and ensure the well-being of patients, doctors and staff and the successful smooth running of the Practice.
About us
We are a small, friendly practice situated in Stalybridge, Tameside. We have 6 part time GPs, 1 Advanced Clinical Practitioner, 1 Practice Nurse, 2 Pharmacists, 2 Health Care Assistants and a group of 10 administrative staff who help in the smooth running of the practice.
We have a practice list size of 6500 patients.
We work closely with external parties including the district nursing team, Macmillan nurses and chronic disease nurses to help delivering in patient care. We have support from our Primary Network colleagues.
Job description
Job responsibilities
Partners secretary and administrator:
- Compile the agenda for all meetings (management/clinical etc)
- Convene, attend an participate in and be responsible for the the minutes of meetings when required.
- Organise and participate in staff meetings and multidisciplinary meetings, as appropriate.
- Personally support the Partner(s) in matters relating to management.
- Be responsible for adequate medical cover and arrange locums when necessary.
Personnel and Health and Safety Management
To act as the Practice complaints officer
- To be the lead for complaints procedure and respond within effective time frame.
General Management
Information Technology
Clinical Governance and Quality Performance Management
Supervise in the preparation of the appointment book, searches, data recording, PC download and other upgrades as necessary
- Prepare the Practice for any external inspection visits
- Significant event analysis/critical incident appraisal
- Confidential Matters
- Deal personally with any confidential matter about the Practice or the Partner(s) and reports to professional body.
Finance
Managing the financial elements of the organisation including budgets, bank accounts, accounting systems, petty cash etc. Seeking to maximise practice income and reduce expenditure in conjunction with the Partner(s).
- Maintain an effective liaison with the practice accountant, overseeing the practice accounts, ensuring year-end figures are presenting in a timely manner.
- Briefing Partner(s) on all financial matters.
- Managing and processing Partner(s) drawings, PAYE and pensions for all staff.
- Managing contracts for services such as cleaning, gardening and window cleaning and the procurement for such services.
Job description
Job responsibilities
Partners secretary and administrator:
- Compile the agenda for all meetings (management/clinical etc)
- Convene, attend an participate in and be responsible for the the minutes of meetings when required.
- Organise and participate in staff meetings and multidisciplinary meetings, as appropriate.
- Personally support the Partner(s) in matters relating to management.
- Be responsible for adequate medical cover and arrange locums when necessary.
Personnel and Health and Safety Management
To act as the Practice complaints officer
- To be the lead for complaints procedure and respond within effective time frame.
General Management
Information Technology
Clinical Governance and Quality Performance Management
Supervise in the preparation of the appointment book, searches, data recording, PC download and other upgrades as necessary
- Prepare the Practice for any external inspection visits
- Significant event analysis/critical incident appraisal
- Confidential Matters
- Deal personally with any confidential matter about the Practice or the Partner(s) and reports to professional body.
Finance
Managing the financial elements of the organisation including budgets, bank accounts, accounting systems, petty cash etc. Seeking to maximise practice income and reduce expenditure in conjunction with the Partner(s).
- Maintain an effective liaison with the practice accountant, overseeing the practice accounts, ensuring year-end figures are presenting in a timely manner.
- Briefing Partner(s) on all financial matters.
- Managing and processing Partner(s) drawings, PAYE and pensions for all staff.
- Managing contracts for services such as cleaning, gardening and window cleaning and the procurement for such services.
Person Specification
Qualifications
Essential
- Organisation skills
- Ability to work to a high level of confidentiality
- Full conversant with Microsoft Office packages
- Good interpersonal and communication skills
- Time Management
- Knowledge of GMS contract and QOF
Desirable
- Health and safety/risk management experience
- Knowledge of general practice management
- Experience of liaising with external bodies
- Qualifications:
- Certificate/Diploma in Primary Care and Health Management
- 3rd level qualification or comparable
Experience
Essential
- Organisation skills
- Ability to work to a high level of confidentiality
- Full conversant with Microsoft Office packages
- Good interpersonal and communication skills
- Time Management
- Knowledge of GMS contract and QOF
Desirable
- Health and safety/risk management experience
- Knowledge of general practice management
- Experience of liaising with external bodies
- Qualifications:
- Certificate/Diploma in Primary Care and Health Management
- 3rd level qualification or comparable
Person Specification
Qualifications
Essential
- Organisation skills
- Ability to work to a high level of confidentiality
- Full conversant with Microsoft Office packages
- Good interpersonal and communication skills
- Time Management
- Knowledge of GMS contract and QOF
Desirable
- Health and safety/risk management experience
- Knowledge of general practice management
- Experience of liaising with external bodies
- Qualifications:
- Certificate/Diploma in Primary Care and Health Management
- 3rd level qualification or comparable
Experience
Essential
- Organisation skills
- Ability to work to a high level of confidentiality
- Full conversant with Microsoft Office packages
- Good interpersonal and communication skills
- Time Management
- Knowledge of GMS contract and QOF
Desirable
- Health and safety/risk management experience
- Knowledge of general practice management
- Experience of liaising with external bodies
- Qualifications:
- Certificate/Diploma in Primary Care and Health Management
- 3rd level qualification or comparable
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.