Medical Secretary

Job summary

Shah Zaman Surgery is looking for a medical secretary to join our friendly team.

We are a training practice with a patient list size of 4700.

Main duties of the job

Typing of letters, reports and patient referrals in an accurate and quality manner.

To assist the Practice Manager with all clerical and administrative duties.

To assist the Practice Manager to meet QOF targets including contacting patients to make appointments

To make appointments, bookings and admissions as required.

To receive incoming and initiate outgoing telephone calls in order to facilitate timely and appropriate communications with others, taking messages and dealing with appropriate queries

To maintain the computer clinic system in an accurate and secure manner.

To provide cover for members of the secretarial/reception team during periods of sickness and annual leave.

Deal with all general enquiries, explain procedures and make new and follow-up appointments.

Using your own judgment and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-disruptive manner.

Enter requests for home visits onto clinical system, ensuring careful recording of all relevant details.

Receiving repeat prescription requests.

Handing completed repeat prescriptions to patients and checking names and addresses.

Advise patients of relevant charges for private (non General Medical Services) services, accept payment and issue receipts for same.

About us

We operate from purpose-built premises and provide high quality care to over 4,700 patients, using SystmOne. We have excellent nursing and healthcare assistant support. We train GP registrars and are high QOF achievers.