Nurse Manager

Job responsibilities

Main duties of the job

Clinical Duties

Provide skilled, evidence-based nursing care including chronic disease management specifically respiratory but also asthma, diabetes, hypertension and anti-coagulation)

Undertake cervical cytology, childhood and adult immunisations, wound care, travel health advice, ECGs, and phlebotomy

Triage and manage acute minor illness presentations where appropriate

Promote health education and disease prevention initiatives

Provide support for patients with long-term conditions and complex care needs

Leadership & Management

Line manage and support the nursing and HCA team, including appraisals, training, and performance management, Lead on clinical governance activities including audits, infection control, and significant event reviews

Develop, implement, and review clinical policies and protocols in line with CQC and NHS standards

Ensure the effective induction and mentoring of new staff and promote a positive and supportive team environment

Attend and contribute to regular departmental, management and clinical governance meetings in line with the practice planning calendar.

Service Development

Work with GPs and the management team to identify opportunities for service improvement and innovation

Participate in QOF, Enhanced Services, and other contractual obligations

Support practice-level initiatives around population health and health inequalities

Engage in continuing professional development and maintain professional registration

Health & Safety:

Working within a healthcare environment, the post-holder must take responsibility for their own and others health, safety and security. This will include (but will not be limited to):

All staff within the department adhere to their individual responsibilities for infection control and health and safety, using a system of observation, audit and check, hazard identification, questioning, reporting and risk management.

Maintain an up to date knowledge of health and safety and infection control statutory and best practice guidelines and ensure implementation across the Practice.

Using personal security systems within the workplace according to Practice guidelines.

Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across the Practice.

Making effective use of training to update knowledge and skills and initiate and manage the training of others in these areas.

Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards, and initiation of remedial / corrective action where needed.

Actively identifying, reporting on and correcting health and safety hazards and infection hazards immediately when recognised.

Keeping own work areas and general / patient areas generally clean, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other staff.

Confidentiality:

In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Equality and Diversity:

The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:

Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation.

Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.

Behaving in a manner that is welcoming to the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.

Personal/Professional Development:

The post-holder will participate in any training program implemented by the Practice as part of this employment, such training to include:

Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.

Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.

Quality:

The post-holder will strive to maintain quality within the Practice, and will:

Alert other team members to issues of quality and risk.

Assess their own performance and take accountability for their own actions, either directly or under supervision.

Contribute to the effectiveness of the team by reflecting on their own and the teams activities and making suggestions on ways to improve and enhance the teams performance.

Work effectively with individuals in other agencies to meet patient needs.

Effectively manage own time, workload and resources.

Communication:

The post-holder should recognise the importance of effective communication within the team and will strive to:

Communicate effectively with other team members.

Communicate effectively with patients and carers.

Recognise peoples needs for alternative methods of communication and respond accordingly.

Qualities

Essential

• Flexible and open to innovation
• Proven organisational skills
• Ability to perform under pressure
• Punctual and committed to supporting the team effort
• Excellent Interpersonal skills
• Understand the importance of patient confidentiality
• Self-motivated and proactive
• Clean Driving Licence to carry out home visits

Knowledge

Essential

• Excellent clinical assessment and consultation skills
• Knowledge of CQC, infection control and safeguarding procedures
• Strong interpersonal and communication skills
• Ability to lead and motivate a team

Experience

Essential

• Must be an excellent communicator with a passion for exceptional patient care
• Have the ability to maintain accurate and comprehensive consultation records
• Proven PC Skills inc. MS Word, MS Excel and Email.
• Able to work in changing environment and implement change when applicable to provide high quality health outcome
• Have a flexible approach to the needs of the practice and be a great team player
• Full Driving License

Desirable

• Chronic disease management qualifications ie. Respiratory, Diabetes
• Good working knowledge of EMIS WEB, DOCMAN10

Qualifications

Essential

• UK NMC Registered Nurse
• Evidence of leadership and management
• Accredited qualification in Chronic disease Management , specifically Respiratory

Desirable

• Independent Prescriber
• Accredited qualification in Chronic disease Management , Asthma, Diabetes and hypertension

Experience

Essential

• At least 3 years post-registration experience , preferably in Primary care Chronic disease management
• Experience in supervising or mentoring junior staff
• Can maintain accurate and comprehensive consultation records
• Proven PC skills inc MS word, MS Excel and Email
• Able to work in a changing environment and implement change when applicable to provide high quality health outcome
• Have a flexible approach to the needs of the practice and be a great team player

Desirable

• Previous team leadership or management experience
• Experience with Quality Outcome framework (QOF) or Enhanced Services
• Experience leading Audits or quality improvement initiatives

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).