Job summary
Pharmacist Technician
As part of our expanding clinical team, we are seeking an enthusiastic
and motivated PharmacistTechnician to support the delivery of
safe, effective systems for repeat prescriptions, medicines optimisation, waste
reduction, and maximising patient outcomes.
The successful candidate will demonstrate excellent communication
skills, strong attention to detail, and a positive, professional attitude. You
will be confident in working with patients, colleagues, and surgery staff both
in person and over the telephone.
Please note:
Respectfully, we do not accept applications or
enquiries from agencies. The Practice reserves the right to amend the closing
date of this vacancy once sufficient applications have been
received. Unfortunately, due to the high volume of applications we are
only able to respond to those successful in being invited for interview.
Main duties of the job
The Pharmacist Technician will work alongside the prescription and
practice team to assist in maximising safe, cost-effective best practice to
improve the quality of patient care. They will play an important role in helping
patients to get the best from their medicines through effective medicine
reconciliations after discharge. They will also carry out medication reviews
and deal with prescription queries and promotion of on-line medication ordering
and identifying suitability of electronic repeat prescription services.
About us
Haresfield Surgery, located within the Worcester City locality, provides general medical services to approximately18,300 patients. Our team includes six Partners, eight Salaried GPs, Advanced Nurse Practitioners, Registrars, GP Clinical Pharmacists, a dedicated Management Team, and a strong Nursing workforce, all supported by skilled Care Navigators and Administrators.
Our primary premises was purpose-built in 2006, and offers superb, modern facilities within the heart of Worcester City. We also have a dispensing branch surgery in the nearby rural village of Kempsey.
The practice benefits from EMIS WEB clinical software and is active in the education and training of both GP Registrars and Medical Students.
We are a well-established training practice with a long standing partnership with the University of Birmingham Medical School. Ideally situated, the surgery offers excellent transport links to nearby towns and villages.
At Haresfield Surgery, we pride ourselves on our team ethos, making this a welcoming and supportive place to work. Our modern, purpose-built building provides a positive working environment, including:
- Comfortable staff rest areas
- Free on-site parking
- An in-house gym
We place a high priority on staff wellbeing, professional development, and job satisfaction.
Job description
Job responsibilities
Key Responsibilities
- Support the repeat Prescription process, including medication reviews and synchronisation.
- Provide advice on medicines and prescribing queries to patients and colleagues
- Carry out audits and contribute to quality improvement initiatives
- Assist the implementation of local and national prescribing guidelines
- Support the clinical team with medication -related tasks, including reconciliation post dis-charge
- To liaise where necessary with community pharmacists and other pharmacists in relation to medicine optimisation
- To support the practice in achieving the Quality Outcomes Framework targets and any targets from other organisations
- Support the implementation of local and national prescribing guidelines, formulary updates and safety alerts
Training requirements will be monitored by yearly appraisal. Personal development will be encouraged and supported by the Practice. It is the individuals responsibility to remain up to date with recent developments.
Place of Work
The main place of work will be based at Haresfield Surgery, but there may be times when travel is required to the practice branch Surgery in Kempsey.
Health & Safety
Working within a healthcare environment, the post-holder must take responsibility for their own and others health, safety and security. This will include (but will not be limited to):
All staff within the department adhere to their individual responsibilities for infection control and health and safety, using a system of observation, audit and check, hazard identification, questioning, reporting and risk management.
Maintain an up-to-date knowledge of health and safety and infection control statutory and best practice guidelines and ensure implementation across the Practice.
Using personal security systems within the workplace according to Practice guidelines.
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across the Practice.
Making effective use of training to update knowledge and skills and initiate and manage the training of others in these areas.
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards, and initiation of remedial / corrective action where needed.
Actively identifying, reporting on and correcting health and safety hazards and infection hazards immediately when recognised.
Keeping own work areas and general / patient areas generally clean, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other staff.
Confidentiality
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Equality and Diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation.
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
- Behaving in a manner that is welcoming to the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development
The post-holder will participate in any training program implemented by the Practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality
The post-holder will strive to maintain quality within the Practice, and will:
- Alert other team members to issues of quality and risk.
- Assess their own performance and take accountability for their own actions, either directly or under supervision.
- Contribute to the effectiveness of the team by reflecting on their own and the teams activities and making suggestions on ways to improve and enhance the teams performance.
- Work effectively with individuals in other agencies to meet patient needs.
- Effectively manage own time, workload and resources.
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members.
- Communicate effectively with patients and carers.
- Recognise peoples needs for alternative methods of communication and respond accordingly.
Notes This is not intended to be an exhaustive list of responsibilities. This is a role which requires flexibility and adaptability, and it is expected that you will participate in a wide range of activities which are appropriate to your position, level of expertise and employment grade.
Job description
Job responsibilities
Key Responsibilities
- Support the repeat Prescription process, including medication reviews and synchronisation.
- Provide advice on medicines and prescribing queries to patients and colleagues
- Carry out audits and contribute to quality improvement initiatives
- Assist the implementation of local and national prescribing guidelines
- Support the clinical team with medication -related tasks, including reconciliation post dis-charge
- To liaise where necessary with community pharmacists and other pharmacists in relation to medicine optimisation
- To support the practice in achieving the Quality Outcomes Framework targets and any targets from other organisations
- Support the implementation of local and national prescribing guidelines, formulary updates and safety alerts
Training requirements will be monitored by yearly appraisal. Personal development will be encouraged and supported by the Practice. It is the individuals responsibility to remain up to date with recent developments.
Place of Work
The main place of work will be based at Haresfield Surgery, but there may be times when travel is required to the practice branch Surgery in Kempsey.
Health & Safety
Working within a healthcare environment, the post-holder must take responsibility for their own and others health, safety and security. This will include (but will not be limited to):
All staff within the department adhere to their individual responsibilities for infection control and health and safety, using a system of observation, audit and check, hazard identification, questioning, reporting and risk management.
Maintain an up-to-date knowledge of health and safety and infection control statutory and best practice guidelines and ensure implementation across the Practice.
Using personal security systems within the workplace according to Practice guidelines.
Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks across the Practice.
Making effective use of training to update knowledge and skills and initiate and manage the training of others in these areas.
Using appropriate infection control procedures, maintaining work areas in a tidy and safe way and free from hazards, and initiation of remedial / corrective action where needed.
Actively identifying, reporting on and correcting health and safety hazards and infection hazards immediately when recognised.
Keeping own work areas and general / patient areas generally clean, identifying issues and hazards / risks in relation to other work areas within the business, and assuming responsibility in the maintenance of general standards of cleanliness across the business in consultation (where appropriate) with other staff.
Confidentiality
- In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
- In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, Practice staff and other healthcare workers. They may also have access to information relating to the Practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
- Information relating to patients, carers, colleagues, other healthcare workers or the business of the Practice may only be divulged to authorised persons in accordance with the Practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
Equality and Diversity
The post-holder will support the equality, diversity and rights of patients, carers and colleagues, to include:
- Acting in a way that recognises the importance of peoples rights, interpreting them in a way that is consistent with Practice procedures and policies, and current legislation.
- Respecting the privacy, dignity, needs and beliefs of patients, carers and colleagues.
- Behaving in a manner that is welcoming to the individual, is non-judgmental and respects their circumstances, feelings priorities and rights.
Personal/Professional Development
The post-holder will participate in any training program implemented by the Practice as part of this employment, such training to include:
- Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development.
- Taking responsibility for own development, learning and performance and demonstrating skills and activities to others who are undertaking similar work.
Quality
The post-holder will strive to maintain quality within the Practice, and will:
- Alert other team members to issues of quality and risk.
- Assess their own performance and take accountability for their own actions, either directly or under supervision.
- Contribute to the effectiveness of the team by reflecting on their own and the teams activities and making suggestions on ways to improve and enhance the teams performance.
- Work effectively with individuals in other agencies to meet patient needs.
- Effectively manage own time, workload and resources.
Communication:
The post-holder should recognise the importance of effective communication within the team and will strive to:
- Communicate effectively with other team members.
- Communicate effectively with patients and carers.
- Recognise peoples needs for alternative methods of communication and respond accordingly.
Notes This is not intended to be an exhaustive list of responsibilities. This is a role which requires flexibility and adaptability, and it is expected that you will participate in a wide range of activities which are appropriate to your position, level of expertise and employment grade.
Person Specification
Experience
Essential
- Experience of dealing directly with patients / customers
- Experience working in a community or Primary Care Pharmacy setting
- Previous experience that demonstrates accuracy and good attention to detail
- Experience in dealing with external organisations.
Desirable
- Previous experience of working in a General Practice, NHS or Healthcare setting
- An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for improving prescribing
Qualifications
Essential
- General Pharmaceutical Council (GPhC) approved Level 3 integrated qualification
- or
- Level 3 Pharmacy Technician (integrated) Apprenticeship
- Minimum of 4 GCSEs at Grades 94 (A*C) or equivalent, including English, Maths, and Science.
Personal Qualities
Essential
- Polite and Confident
- Honest and reliable.
- Flexible and cooperative
- Motivated and proactive
- Ability to use initiative and judgement
- High levels of integrity and loyalty
- Ability to work under pressure
- Sensitive and empathetic in distressing situations
- Ability to work without direct supervision and determine own workload priorities and meet deadlines.
- Ability to work as part of an integrated multi-skilled team.
Knowledge & Skills
Essential
- Excellent communication and interpersonal skills.
- Strong IT skills (generic)
- Excellent standard of grammar and spelling in the English language
- The ability to work effectively when busy and multi-task when required
- Demonstrates accountability for delivering professional expertise and direct service provision
- The ability to deal with personal information sensitively and respect peoples right of confidentiality
- Excellent leadership skills
- Proven problem solving & analytical skills
- Effective time management (Planning & Organising skills).
Desirable
- Experience in using EMIS Clinical System
- Excellent interpersonal, influencing and negotiating skills
- Understanding of EMIS or similar clinical systems
- Knowledge of NHS policies and procedures
Person Specification
Experience
Essential
- Experience of dealing directly with patients / customers
- Experience working in a community or Primary Care Pharmacy setting
- Previous experience that demonstrates accuracy and good attention to detail
- Experience in dealing with external organisations.
Desirable
- Previous experience of working in a General Practice, NHS or Healthcare setting
- An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for improving prescribing
Qualifications
Essential
- General Pharmaceutical Council (GPhC) approved Level 3 integrated qualification
- or
- Level 3 Pharmacy Technician (integrated) Apprenticeship
- Minimum of 4 GCSEs at Grades 94 (A*C) or equivalent, including English, Maths, and Science.
Personal Qualities
Essential
- Polite and Confident
- Honest and reliable.
- Flexible and cooperative
- Motivated and proactive
- Ability to use initiative and judgement
- High levels of integrity and loyalty
- Ability to work under pressure
- Sensitive and empathetic in distressing situations
- Ability to work without direct supervision and determine own workload priorities and meet deadlines.
- Ability to work as part of an integrated multi-skilled team.
Knowledge & Skills
Essential
- Excellent communication and interpersonal skills.
- Strong IT skills (generic)
- Excellent standard of grammar and spelling in the English language
- The ability to work effectively when busy and multi-task when required
- Demonstrates accountability for delivering professional expertise and direct service provision
- The ability to deal with personal information sensitively and respect peoples right of confidentiality
- Excellent leadership skills
- Proven problem solving & analytical skills
- Effective time management (Planning & Organising skills).
Desirable
- Experience in using EMIS Clinical System
- Excellent interpersonal, influencing and negotiating skills
- Understanding of EMIS or similar clinical systems
- Knowledge of NHS policies and procedures
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
