Job summary
Bournemouth East
Collaborative Primary Care Network (PCN), situated on the stunning Dorset South
Coast, comprises four like-minded practices working together in East
Bournemouth, with a strong reputation on quality improvement and investing in
its employees. The PCN serves a population of approximately 53,000 patients
with a diverse demographic.
Practices part of the PCN are:Shelley Manor Medical Centre and Holdenhurst Road, Littledown Surgery, Beaufort Road Surgery and Southbourne Surgery
We are lucky that all our practices are located
close to the sea and open green spaces, with excellent transport links,
schools, places of interest for the whole family and an abundance of
restaurants and bars.
Our Network teams include:Enhanced Care Visiting
team for housebound patients and those in care homes. Team includes
visiting GPs, ANPs, Paramedic, Frailty Nurses, Care Coordinators and Clinical Pharmacist.
BEC Urgent Care
Treatment Centre working out of the Treatment Centre at Shelley Manor Medical
Centre supported by GPs, ANPs, Respiratory Nurse and HCAs.
First Contact
Physiotherapy Practitioner service.
Digital Lead, Digital
Care Coordinator, Digital Champions.
Pharmacy team
comprising of Clinical Pharmacists, Pharmacy Technicians and Care Co-ordinator.
Mental Health
practitioners.
Health & Wellbeing
Coaches and Social Prescribers within Help & Care team.
Main duties of the job
BEC PCN are seeking an enthusiastic, highly motivated and organised Network
Management Administrator with Primary Care or NHS admin experience, to work in the PCN Management office located at
Shelley Manor Medical Centre, Bournemouth.
The Network Management
Administrator will provide a pivotal role in supporting the management team in
improving efficiency and co-ordination of admin tasks.
This is a permanent, part time
contract working 24 hours per week, Monday, Wednesday, Thursday and Friday.
Flexibility is required to attend monthly meetings on Wednesdays that start at 8am
and attend Board meetings. Hours can be flexed on these weeks.
Job summary
The Administrator will provide
support to the HR & Programme Manager in all areas of HR admin, HR
onboarding, Health & Wellbeing and staff training organisation. And supporting the wider PCN team with
meeting arrangements, minute taking, collating reports, audits and other tasks.
The post holder will also be
involved in supporting new processes to bring efficiencies to the team as the
PCN continues to undertake new projects.
The job role will require excellent IT with all MS office, strong meeting
notes dictation, analytical and strong organisation skills, as well as the
ability to multi-task and be able to communicate will colleagues at all levels
in a friendly and professional manner.
About us
The PCN Management team comprise of the Network Director, HR & Programme Manager, Operations & Service Delivery Transformation Manager and Digital Lead.
Benefits working with BEC PCN include:
Working
with a friendly, encouraging, and supportive team
CPD
training courses
Up to
25 days annual leave plus Bank Holidays
Free
parking on site
Access
to health service discounts online (Blue Light Card), where well-known brands
offer discounts to NHS employees.
NHS
Pension Scheme
Employee
Assistance Programme
Free
flu jabs
Enhanced
sick pay (after qualifying period)
Dedicated
support for health and wellbeing for all PCN staff
Staff
friendly policies to support work-life balance.
Cycle
to work scheme (after successful probationary period)
Staff
events/functions and Network events
Job description
Job responsibilities
The Administrator will provide
support to the HR & Programme Manager in all areas of HR admin, HR
onboarding, Health & Wellbeing and staff training organisation. And supporting the wider PCN team with
meeting arrangements, minute taking, collating reports, audits and other tasks.
The post holder will also be
involved in supporting new processes to bring efficiencies to the team as the
PCN continues to undertake new projects.
The job role will require excellent IT with all MS office, strong meeting
notes dictation, analytical and strong organisation skills, as well as the
ability to multi-task and be able to communicate will colleagues at all levels
in a friendly and professional manner.
Key holder requirements:
The Network Management Administrator
will assist with (this list is not exhaustive):
HR -
Recruitment of PCN staff. To include drafting
and advertising of vacancies, monitoring of applications, shortlisting,
supporting line managers with interview set up.
To draft conditional offers of employment,
employment references, distributing and collating documentation using the
Personnel & Recruitment Tracker
Setting up new employees on Bright HR (HR management
system) and mandatory training modules to TeamNet.
Support with HR onboarding to include DBS checks
using the online portal (APCS).
Issuing HR documentation via E-Sign (secure
digital online document signing software).
To draft and issue Induction Plans for all new
employees. This will involve communicating with managers across the PCN.
Maintain up-to-date HR documentation for staff
employed by the PCN, electronically and hardcopy filing.
Ensure all employees have electronic personnel
file set up with back-up hardcopy file, containing required documentation.
Co-ordinate probationary, 1:1 reviews and appraisals
with line Manager.
Ensure holidays are recorded correctly and
discrepancies noted to HR & Programme Manager.
Ensure sickness is recorded correctly and Return
to Work meetings held after each episode of employee absence.
E-learning Teamnet allocation, monitoring
completion of mandatory modules.
Use Bright HR to ensure all employee records are
correct and up to date.
Ensure all employees have up to date Right to
Work in the UK documentation in personnel files, Bright HR and maintain regular
audits.
Assist with the PCN Health & Wellbeing
initiative.
Assist with collating payroll information.
Assist with employee training courses.
Team
Assist Network Director with drafting of Board
Agendas.
Attend Board meetings, minute taking and
distribution of minutes.
Arrange other required PCN meetings, sending out
invites, draft agendas and take minutes for distribution.
Liaise with medical reps to supply meeting food.
Staff badges purchasing and issuing across
PCN.
Sourcing and issuing of staff uniform (scrubs).
Backup support for PCN Newsletter
co-ordinating information
Assist with Health & Safety requirements.
Ensure stationery and printer consumables are
at adequate stock levels.
Be responsible for updating the PCN Organisation
Chart.
Equal opportunity
Bournemouth East Collaborative PCN is committed to creating a diverse
and inclusive environment and is proud to be an equal opportunity employer. All
applicants meeting the minimum criteria for the role will receive consideration
for employment without regard to age, marriage or civil partnership status,
gender, gender expression or gender identity, disability, race or ethnicity,
religion or belief, sexual orientation or veteran status.
Immigration Act 2016
All applicants will be asked to provide the required documented evidence
of eligibility to live and work in the UK, prior to the interview. In
completing this application, you are giving Bournemouth East Collaborative PCN
permission to contact the Home Office/UKBA to establish your immigration status
and eligibility to work at Bournemouth East Collaborative PCN.
Bournemouth East Collaborative PCN is
not a Tier Sponsor.
We reserve the right to close the vacancy early if sufficient applications received.
Job description
Job responsibilities
The Administrator will provide
support to the HR & Programme Manager in all areas of HR admin, HR
onboarding, Health & Wellbeing and staff training organisation. And supporting the wider PCN team with
meeting arrangements, minute taking, collating reports, audits and other tasks.
The post holder will also be
involved in supporting new processes to bring efficiencies to the team as the
PCN continues to undertake new projects.
The job role will require excellent IT with all MS office, strong meeting
notes dictation, analytical and strong organisation skills, as well as the
ability to multi-task and be able to communicate will colleagues at all levels
in a friendly and professional manner.
Key holder requirements:
The Network Management Administrator
will assist with (this list is not exhaustive):
HR -
Recruitment of PCN staff. To include drafting
and advertising of vacancies, monitoring of applications, shortlisting,
supporting line managers with interview set up.
To draft conditional offers of employment,
employment references, distributing and collating documentation using the
Personnel & Recruitment Tracker
Setting up new employees on Bright HR (HR management
system) and mandatory training modules to TeamNet.
Support with HR onboarding to include DBS checks
using the online portal (APCS).
Issuing HR documentation via E-Sign (secure
digital online document signing software).
To draft and issue Induction Plans for all new
employees. This will involve communicating with managers across the PCN.
Maintain up-to-date HR documentation for staff
employed by the PCN, electronically and hardcopy filing.
Ensure all employees have electronic personnel
file set up with back-up hardcopy file, containing required documentation.
Co-ordinate probationary, 1:1 reviews and appraisals
with line Manager.
Ensure holidays are recorded correctly and
discrepancies noted to HR & Programme Manager.
Ensure sickness is recorded correctly and Return
to Work meetings held after each episode of employee absence.
E-learning Teamnet allocation, monitoring
completion of mandatory modules.
Use Bright HR to ensure all employee records are
correct and up to date.
Ensure all employees have up to date Right to
Work in the UK documentation in personnel files, Bright HR and maintain regular
audits.
Assist with the PCN Health & Wellbeing
initiative.
Assist with collating payroll information.
Assist with employee training courses.
Team
Assist Network Director with drafting of Board
Agendas.
Attend Board meetings, minute taking and
distribution of minutes.
Arrange other required PCN meetings, sending out
invites, draft agendas and take minutes for distribution.
Liaise with medical reps to supply meeting food.
Staff badges purchasing and issuing across
PCN.
Sourcing and issuing of staff uniform (scrubs).
Backup support for PCN Newsletter
co-ordinating information
Assist with Health & Safety requirements.
Ensure stationery and printer consumables are
at adequate stock levels.
Be responsible for updating the PCN Organisation
Chart.
Equal opportunity
Bournemouth East Collaborative PCN is committed to creating a diverse
and inclusive environment and is proud to be an equal opportunity employer. All
applicants meeting the minimum criteria for the role will receive consideration
for employment without regard to age, marriage or civil partnership status,
gender, gender expression or gender identity, disability, race or ethnicity,
religion or belief, sexual orientation or veteran status.
Immigration Act 2016
All applicants will be asked to provide the required documented evidence
of eligibility to live and work in the UK, prior to the interview. In
completing this application, you are giving Bournemouth East Collaborative PCN
permission to contact the Home Office/UKBA to establish your immigration status
and eligibility to work at Bournemouth East Collaborative PCN.
Bournemouth East Collaborative PCN is
not a Tier Sponsor.
We reserve the right to close the vacancy early if sufficient applications received.
Person Specification
Qualifications
Essential
- Grade 5 and above GCSEs to include Maths and English.
- Strong communication in English, both written and spoken.
- Proven administrative experience either in Primary Care or NHS setting.
- Experience and strong knowledge of Microsoft Office (Outlook, Word, Powerpoint and Excel)
Desirable
- Have good working knowledge of SystmOne (Primary Care clinical and administrative system)
- Has knowledge and experience of HR administration.
- Has knowledge and experience of Bright HR.
- Has knowledge and experience of Teamnet.
Experience
Essential
- Proven administrative experience either in Primary Care or NHS setting.
- Analytical and project planning skills.
- Good coordination, organisational and time management skills.
- Ability to multitask, be a self-starter and take busy days in your stride.
- Demonstrate empathy and compassion where situations require.
- Excellent communication and telephone skills.
- Ability to work as part of a team and on own initiative.
Person Specification
Qualifications
Essential
- Grade 5 and above GCSEs to include Maths and English.
- Strong communication in English, both written and spoken.
- Proven administrative experience either in Primary Care or NHS setting.
- Experience and strong knowledge of Microsoft Office (Outlook, Word, Powerpoint and Excel)
Desirable
- Have good working knowledge of SystmOne (Primary Care clinical and administrative system)
- Has knowledge and experience of HR administration.
- Has knowledge and experience of Bright HR.
- Has knowledge and experience of Teamnet.
Experience
Essential
- Proven administrative experience either in Primary Care or NHS setting.
- Analytical and project planning skills.
- Good coordination, organisational and time management skills.
- Ability to multitask, be a self-starter and take busy days in your stride.
- Demonstrate empathy and compassion where situations require.
- Excellent communication and telephone skills.
- Ability to work as part of a team and on own initiative.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
