General Practice Assistant

Job description

Job responsibilities

1.

Support clinicians with basic observations and diagnostic procedures as required to include dipping urine, taking blood pressures and ECGs.

2.

Assist with Phlebotomy.

3.

Arrange appointments, referrals, tests and follow up appointments for patients as required.

4.

Help with the completion of basic (non-opinion requiring) forms and core elements of some forms for the GP to approve and sign such as insurance forms and medical reports.

5.

Help manage minor ops and female health clinics and assist the GP running the clinics. This will include confirming patient attendance, preparing for, ensuring enough equipment is available, assisting during procedures and clearing up.

6.

Assist with the post large clinic administration such as chasing up patients that did not attend, inputting of data onto clinical systems and sending further invitations.

7.

Assist with the Infection Control management at the Practice.

8.

Check with patients attending that they have the correct information recorded on their medical records to improve communication with and by the Practice.

9.

Recording of BP readings from patients in accordance with Practice protocol.

10.

Manage stock rotation and ordering, researching to ensure that the best value for money is achieved.

11.

Assist Practice Management team in the planning, organisation and implementing of large vaccination clinics such as Flu or Covid. To include contacting patients as required.

12.

Summarise patient records and input data into the clinical system.

13.

Monitor Practice water supply for Legionella, undertaking the weekly, monthly and quarterly checks including liaising with the outsourced company to do twice yearly checks.

14.

Liaise with the Data Management Team to provide support with QoF work.

15.

Maintain clinical equipment and ensure consulting rooms are stocked and tidy.

16.

Assist in managing incoming and outgoing clinical correspondence.

17.

Any other role that may reasonably constitute administrative patient support.

Person Specification

Skills

Essential

• Excellent communication skills (Written and Oral)
• IT skills and willing to learn
• Time Management and the ability to work to deadlines
• Problem solving skills
• Interpersonal skills
• Willingness to undertake further training

Behaviours

Essential

• Performing under pressure
• Adaptability
• Team working
• Self motivated
• Flexibility
• Confidentiality

Experience

Essential

• Practical experience of working with others
• Experience of using own initiative

Desirable

• Experience of working within a healthcare or primary care setting.
• Practical experience of computerised recording systems

Knowledge

Essential

• Knowledge and understanding of clinical governance
• Knowledge and understanding of infection control
• Understanding of patient confidentiality

Desirable

• An understanding of a General Practice environment
• Knowledge of practices clinical systems

Qualifications

Essential

• Good standard of general education

Desirable

• Clinical skills such as phlebotomy, ECGs
• NVQ Level 2/3 in Health and Social Care or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Church Stretton Medical Practice

Address

Church Stretton Medical Practice

Easthope Road

Church Stretton

Shropshire

SY6 6BL

Employer's website

https://www.churchstrettonmedicalpractice.co.uk/ (Opens in a new tab)