High Green Medical Practice

Prescribing Admin Support Officer

The closing date is 17 April 2026

Job summary

The Prescribing Clerk is responsible for processing repeat prescriptions accurately and efficiently, ensuring patients receive their medication in a timely manner. The role involves liaising with GPs, pharmacists, patients, and other healthcare professionals to support safe and effective prescribing within the practice.

Main duties of the job

This post will provide patients with a dedicated prescribing service to ensure smooth and consistent delivery alongside effective communication with our community pharmacy colleagues.

About us

The culture is encouraging, supportive, forward thinking and there is a commitment to continually improving the quality of healthcare focusing on its patients.

The Practice offers the following:

High QOF Achievement, CQC rating - good

SystmOne clinical system

NHS Pension

Supportive induction period

Details

Date posted

12 March 2026

Pay scheme

Other

Salary

Depending on experience National minimum wage plus depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A4677-26-0002

Job locations

Mary Potter Centre in Hyson Green

Gregory Boulevard

Nottingham

NG7 5HY


Job description

Job responsibilities

Prescription Processing

  • Process repeat prescription requests via online systems, email, and in person.
  • Ensure all prescriptions are issued in accordance with practice protocols and prescribing policies.
  • Working with GP based pharmacists
  • Prepare prescriptions for GP review and signature.
  • Monitor and manage prescription queries.

Medication Management Support

  • Update and maintain accurate patient medication records on the clinical system.
  • Identify and highlight medication review dates to clinicians.
  • Assist in medication synchronisation and repeat dispensing processes.
  • Support the practice in achieving prescribing targets and cost-effective prescribing.

Communication

  • Respond to patient queries regarding prescriptions in a professional and courteous manner.
  • Liaise with community pharmacies regarding prescription issues.
  • Communicate effectively with GPs, nurses, and other practice staff.

Administrative Duties

  • Maintain confidentiality in line with GDPR and NHS guidance.
  • File, scan, and manage prescribing-related documentation.
  • Participate in audits and prescribing reports as required.
  • Support general administrative tasks within the practice when necessary.

Job description

Job responsibilities

Prescription Processing

  • Process repeat prescription requests via online systems, email, and in person.
  • Ensure all prescriptions are issued in accordance with practice protocols and prescribing policies.
  • Working with GP based pharmacists
  • Prepare prescriptions for GP review and signature.
  • Monitor and manage prescription queries.

Medication Management Support

  • Update and maintain accurate patient medication records on the clinical system.
  • Identify and highlight medication review dates to clinicians.
  • Assist in medication synchronisation and repeat dispensing processes.
  • Support the practice in achieving prescribing targets and cost-effective prescribing.

Communication

  • Respond to patient queries regarding prescriptions in a professional and courteous manner.
  • Liaise with community pharmacies regarding prescription issues.
  • Communicate effectively with GPs, nurses, and other practice staff.

Administrative Duties

  • Maintain confidentiality in line with GDPR and NHS guidance.
  • File, scan, and manage prescribing-related documentation.
  • Participate in audits and prescribing reports as required.
  • Support general administrative tasks within the practice when necessary.

Person Specification

Qualifications

Essential

  • Previous prescribing clerk experience
  • Knowledge of NHS prescribing procedures.
  • Understanding of medication terminology.
  • Good understanding of confidentiality and data protection.
  • Strong attention to detail and accuracy.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • IT proficiency (clinical systems such as System One.

Desirable

  • Previous experience in a GP practice.
  • Experience working with community pharmacies.
Person Specification

Qualifications

Essential

  • Previous prescribing clerk experience
  • Knowledge of NHS prescribing procedures.
  • Understanding of medication terminology.
  • Good understanding of confidentiality and data protection.
  • Strong attention to detail and accuracy.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • IT proficiency (clinical systems such as System One.

Desirable

  • Previous experience in a GP practice.
  • Experience working with community pharmacies.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

High Green Medical Practice

Address

Mary Potter Centre in Hyson Green

Gregory Boulevard

Nottingham

NG7 5HY


Employer's website

https://www.highgreenmedicalpractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

High Green Medical Practice

Address

Mary Potter Centre in Hyson Green

Gregory Boulevard

Nottingham

NG7 5HY


Employer's website

https://www.highgreenmedicalpractice.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Business Practice Manager

Shaheen Khan

shaheen.khan2@nhs.net

Details

Date posted

12 March 2026

Pay scheme

Other

Salary

Depending on experience National minimum wage plus depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A4677-26-0002

Job locations

Mary Potter Centre in Hyson Green

Gregory Boulevard

Nottingham

NG7 5HY


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