Job responsibilities
DR Q M JEHANGIR
Yarnspinners Primary Health Care Centre
Yarnspinners Wharf
Carr Road
NELSON
BB9 7SR
TEL: (01282) 657680 FAX: (01282) 657681
TITLE OF POST: MEDICAL SECRETARY
RESPONSIBLE TO: GP & PRACTICE
MANAGER
GRADE: Band 2
GENERAL
DUTIES
To provide a
courteous, efficient and effective reception service to all patients, other
staff members and outside bodies. To
ensure that filing, record keeping and distribution of documents are undertaken
efficiently and promptly.
SPECIFIC
DUTIES AND RESPONSIBILITIES
1)
Re-organise
and support the practice in the reception area.
To report any problems to the Practice Manager
2)
Delegation
and assignment of work to other Medical Receptionists/Secretaries and work
experience students in liaison with the Practice Manager
3)
To
maintain confidentiality regarding patient diagnosis and treatment at all
times.
4)
Answer
in coming calls to the practice within the agreed timescale (within 3-5 rings).
5)
Make
new and follow up appointments. Receive
and direct patients on arrival
6)
Record
all requests for visits and inform the GP as soon as possible.
7)
Taking
dictation from the GP and ensuring referral/private letters are typed within
48 hours.
8)
Preliminary
investigations if any complaints made against the Practice, and then
pass onto Practice Manager.
9)
Print
computerised repeat prescriptions (and deal with EPS) and ensure they are
checked and signed before handing to patients.
10) Update change of names and addresses on
computer when notified by patients.
11) Tidy and ensure safety of consulting rooms at
the end of each surgery.
12) To ensure the security and maintenance of the
practice filing system.
13) Responsible for stock checking of stationery
and prescriptions and re-order as required
14) Attendance on training courses as determined by
the Practice Manager.
15) To cover other members of staff for holidays,
sickness and emergency or for any
other reason. To liaise with all other staff and also to do
split shifts. Responsible
for the smooth running of the
practice on a daily basis and ensure cover at all times.
16) Scanning and read coding hospital post
17) Summarising patients records using the
appropriate policy
18) Ensuring a correct record of solicitors
requests for photocopies is kept and the correct fee is recovered.
19) Ensuring all medical records are tagged and
kept in chronological order (10 medical records tagged on a weekly basis).
20) Ensuring all tasks delegated by the Practice
Manager or GP are completed appropriately in the best possible manner ie
cytology recall etc.
21) Safeguarding Take responsibility of
identifying and reporting anything in relation to this. Keep abreast of new changes and attend any
training sessions as identified.
22) Any other duties asked by Doctor or Practice
Manager.
COMPUTER
1)
Overall
responsibility for reporting faults with equipment to EMIS and keeping an
up-to-date log book to ensure follow up of complaints.
2)
Ascertain
a good working knowledge of the computer system to assist in training other
staff.
3)
To
meet the future demands in the Practice and to ensure that accurate data is
entered into the system.
4)
Any
other duties as deemed appropriate.
SIGNED: __________________________ DATE: _______________________