Medical Receptionist/Administrator

Job summary

We are looking for a Medical Receptionist to join our team. The successful candidate will be responsible for providing excellent customer service, scheduling appointments, managing patient records, and performing administrative tasks. This position requires a professional attitude, excellent communication skills, and the ability to multitask in a fast-paced environment. The ideal candidate will have experience in a medical office setting and be comfortable working with patients of all ages.

Main duties of the job

Responsibilities:

• Greet and register patients in a professional manner.
• Schedule appointments and maintain patient records.
• Answer incoming calls and respond to patient inquiries.
• Verify insurance coverage and eligibility.
• Maintain a clean and organized reception area.
• Collect co-payments and other payments from patients.
• Provide information about the clinic services, policies, and procedures.

About us

The Speedwell Practice is a GP Practice providing primary care services to a patient population of 12,000 patients from a single site, in a purpose built and newly refurbished Health Centre.

The Speedwell Practice is a friendly, well organised, thriving, training Practice. The GP partners are dedicated to providing the highest standard of care to their patients and are supported by an excellent team of salaried GPs, nurses, HCA, receptionists and administration assistants.

The Practice is an active member of Barnet PCN 2 and is rated as Good by the Care Quality Commission. One of our GPs is a training programme director for the Barnet VTS GP training scheme.