Roundwood Surgery

Clinical Coder & Admin Support

The closing date is 05 September 2025

Job summary

The Clinical Coder and Admin Support role is integral to ensuring the accuracy and efficiency of patients records and administrative processes within the practice. The successful candidate will be responsible for coding clinical information, supporting administrative tasks and contributing to the smooth operation of the practice.

Main duties of the job

The predominant focus on the role is the clinical coding of medical correspondence received by the practice into patient records in a timely manner using a high level of accuracy.

As a multi function role the expectation is for you to cover administrative duties at the need of the practice, especially at times of annual leave and / or sickness to ensure consistent management of the recalls, claims, reporting, results and premises.

About us

Roundwood Surgery operates from a purpose-built surgery in central Mansfield and benefits from a smaller branch surgery in Forest Town.

We have a practice list size of approx. 13,500 and operate as a clinical training practice for junior doctors and medical students.

We are a team of 5 GP Partners, 2 Salaried GPs, 1 Advanced Nurse Practitioner, 4 Practice Nurses, 2 Health Care Assistants, 1 Phlebotomist and a full compliment of experienced reception and administration staff.

Our core values are to ensure high quality patient-centred care, to promote an environment of openness, support and care for our patients and staff, to act professionally with integrity and provide a supportive and fulfilling environment where learning, education and development is at the heart of what we do.

Details

Date posted

19 August 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

A4601-25-0003

Job locations

Wood Street

Mansfield

Nottinghamshire

NG18 1QQ


Roundwood Surgery

47 Ellesmere Road

Forest Town

Mansfield

Nottinghamshire

NG19 0EG


Job description

Job responsibilities

Key responsibilities

Clinical Coding

Accurately read code clinical information using the appropriate coding systems received from external sources to ensure comprehensive and up-to-date patient records.

Responsible for read coding and linking to existing and new problems.

Responsible for summarising new patient records received into the Practice (Lloyd George records) in a timely manner.

Management of the workflow system for correspondence received electronically or manually scanned for coding into patient records.

Triaging documents that need clinical action and forwarding to the most appropriate clinical team for timely action such as Doctors or Pharmacists.

Collaborate with healthcare professional to clarify and verify clinical information as needed.

Ensure data quality and integrity by regularly reviewing and updating of patient information in line with governance standards and the provision of GDPR.

Maintain an understanding of current coding guidelines and updates.

Administrative Support

Assist the Admin Team with a high level of accuracy around general administrative duties including data entry such as reporting, claims, recalls, results admin and premises admin.

Manage workflow into the Practice such as clinical letters, Accurx messages, emails and tasks in a timely manner.

Supporting the Practice Management in the creation, review and maintenance of practice communications and materials such as practice policies and procedures in line with mandatory updates.

Assist in the extraction and reporting of data audits, quality improvement initiatives and practice performance monitoring.

Team Collaboration

Work closely with clinical and administrative staff to support the delivery of high patient care.

Participate in team meetings and contribute to the continuous improvement of practice processes.

Prioritise the support for Clinical Coding or Administrative duties during times of annual leave or sickness.

This is a reactive role and can be fluid in its delivery, the list is not exhaustive and there is a requirement to support team members as and when required.

Job description

Job responsibilities

Key responsibilities

Clinical Coding

Accurately read code clinical information using the appropriate coding systems received from external sources to ensure comprehensive and up-to-date patient records.

Responsible for read coding and linking to existing and new problems.

Responsible for summarising new patient records received into the Practice (Lloyd George records) in a timely manner.

Management of the workflow system for correspondence received electronically or manually scanned for coding into patient records.

Triaging documents that need clinical action and forwarding to the most appropriate clinical team for timely action such as Doctors or Pharmacists.

Collaborate with healthcare professional to clarify and verify clinical information as needed.

Ensure data quality and integrity by regularly reviewing and updating of patient information in line with governance standards and the provision of GDPR.

Maintain an understanding of current coding guidelines and updates.

Administrative Support

Assist the Admin Team with a high level of accuracy around general administrative duties including data entry such as reporting, claims, recalls, results admin and premises admin.

Manage workflow into the Practice such as clinical letters, Accurx messages, emails and tasks in a timely manner.

Supporting the Practice Management in the creation, review and maintenance of practice communications and materials such as practice policies and procedures in line with mandatory updates.

Assist in the extraction and reporting of data audits, quality improvement initiatives and practice performance monitoring.

Team Collaboration

Work closely with clinical and administrative staff to support the delivery of high patient care.

Participate in team meetings and contribute to the continuous improvement of practice processes.

Prioritise the support for Clinical Coding or Administrative duties during times of annual leave or sickness.

This is a reactive role and can be fluid in its delivery, the list is not exhaustive and there is a requirement to support team members as and when required.

Person Specification

Qualifications

Essential

  • Good knowledge of medical terminology
  • GCSE grade A to C in English and Maths
  • IT literate in Microsoft, specifically Word & Excel
  • Experience of using a clinical IT system

Desirable

  • Clinical Coding training (external course)
  • Competent in the use of Office and Outlook
  • 2 years experience of working in a Primary Care setting

Skills and Abilities

Essential

  • Medical terminology
  • Ability to prioritise workloads
  • Good interpersonal skills
  • Ability to meet tight deadlines
  • Ability to make decisions
  • Ability to work under pressure
  • Ability to multi-task

Experience

Essential

  • Medical terminology
  • General Practice experience
  • Knowledge of the NHS and other key agencies providing care
  • Excellent communication and interpersonal skills including the ability to provide information in different formats
  • Ability to work unsupervised
  • Evidence of collaborative working
  • Use of Windows-based software, Microsoft Office and internet
  • Decision making and problem-solving skills
  • Knowledge of Confidentiality and GDPR

Desirable

  • Excellent interpersonal and communication skills
  • Well-developed listening skills
  • Ability to work flexibly providing cover to ensure that workload pressures and absences due to annual leave and sickness are dealt with appropriately
Person Specification

Qualifications

Essential

  • Good knowledge of medical terminology
  • GCSE grade A to C in English and Maths
  • IT literate in Microsoft, specifically Word & Excel
  • Experience of using a clinical IT system

Desirable

  • Clinical Coding training (external course)
  • Competent in the use of Office and Outlook
  • 2 years experience of working in a Primary Care setting

Skills and Abilities

Essential

  • Medical terminology
  • Ability to prioritise workloads
  • Good interpersonal skills
  • Ability to meet tight deadlines
  • Ability to make decisions
  • Ability to work under pressure
  • Ability to multi-task

Experience

Essential

  • Medical terminology
  • General Practice experience
  • Knowledge of the NHS and other key agencies providing care
  • Excellent communication and interpersonal skills including the ability to provide information in different formats
  • Ability to work unsupervised
  • Evidence of collaborative working
  • Use of Windows-based software, Microsoft Office and internet
  • Decision making and problem-solving skills
  • Knowledge of Confidentiality and GDPR

Desirable

  • Excellent interpersonal and communication skills
  • Well-developed listening skills
  • Ability to work flexibly providing cover to ensure that workload pressures and absences due to annual leave and sickness are dealt with appropriately

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Roundwood Surgery

Address

Wood Street

Mansfield

Nottinghamshire

NG18 1QQ


Employer's website

https://roundwoodsurgery.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Roundwood Surgery

Address

Wood Street

Mansfield

Nottinghamshire

NG18 1QQ


Employer's website

https://roundwoodsurgery.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Assistant Practice Manager

Kirsty Walker

kirsty.walker38@nhs.net

01623648880

Details

Date posted

19 August 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

A4601-25-0003

Job locations

Wood Street

Mansfield

Nottinghamshire

NG18 1QQ


Roundwood Surgery

47 Ellesmere Road

Forest Town

Mansfield

Nottinghamshire

NG19 0EG


Supporting documents

Privacy notice

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