North Cornwall Coast PCN

Strategic Manager

Information:

This job is now closed

Job summary

The PCN Strategic Manager has operational responsibility for various functions of the PCN. They are responsible for the delivery and monitoring of projects and services committed to, or commissioned by, the PCN. They also provide an oversight of the financial management, resourcing and regulatory compliance of the work of the PCN and provide strategic advice in order to take the PCN forward.

As a member of the management team within the PCN, you will support colleagues in the PCNs practices with change management programmes. Reporting to the Clinical Director, the successful candidate will work with the PCN Board to implement the PCN objectives, managing high quality projects, liaising with partner organisations and overseeing the governance and administration of the PCN.

Applications via covering letter and CV describing how you meet the job description and person specification criteria for the role.

Main duties of the job

The Strategic Manager will provide leadership across the PCN and focus on the following key responsibilities-

Strategy and Leadership - operational leadership to PCN staff and board including line management

PCN Workforce - leading the team and developing future workforce plans

Governance - ensure good governance of the PCN both a clinical and corporate perspective

Communication and Relationships - develop robust communication across PCN staff, PCN practices and external organisations

Finance - oversee the daily management of PCN finances to ensure best value for money for NHS resources and financial balance

Project management - support project management across the PCN to deliver workstreams

IM&T - ensure appropriate IT is deployed to support PCN staff

About us

North Cornwall Coast Primary Care Network is a progressive, successful network of the three North Cornwall Coast GP practices covering 21,000 patients. Building on established links with Cornwall ICS/A and partner organisations, we are developing an ambitious joint plan to the improve health and well-being for our patients.

The PCN covers Port Isaac Surgery, Bottreaux Surgery and Wadebridge & Camel Estuary Medical Practice across this beautiful rural geography.

North Cornwall Coast Primary Care Network has a incorporated company North Cornwall Coast Ltd which is maturing and developing within the primary care network framework.

Details

Date posted

07 February 2024

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time, Flexible working

Reference number

A4584-24-0000

Job locations

Harbour Road

Wadebridge

Cornwall

PL27 7AH


Brooklyn

Wadebridge

Cornwall

PL27 7BS


Bottreaux Surgery

Boscastle

PL35 0BG


Job description

Job responsibilities

Key responsibilities

Strategy and Leadership

  • Provide operational leadership to PCN staff including line management and annual appraisal.
  • Represent the PCN within the ICS/A and partner organisations when required.
  • Lead the practice managers meeting forum.
  • Ensure that actions arising from meetings are completed.
  • Develop and implement the PCN business plan to ensure delivery of the PCN strategy.

PCN Workforce

    • Conduct needs analysis for PCN employed staff in line with funding and contractual requirements, review as directed
    • Horizon scanning for future roles, funding and training
    • Funding – ensure maximum obtained from variety of budgets as suits PCN needs
    • Review alternative options to employment – e.g. service delivery by 3rd party
    • Defining job roles based on PCN needs
    • Writing job specifications
    • Advertising/responding to queries and overseeing shortlisting
    • Managing/running interview process
    • Creating recruitment contract
    • Writing/standardising PCN staff policies
    • Line managing PCN staff members
    • Responsibility for training/CPD/progression
    • Appraisals, work performance

    Governance

    • Manage and ensure good governance of PCN meetings.
    • Review, manage and report on contracts held by the PCN.
    • Ensure good governance of the PCN Board.
    • Manage a register of conflicts of interest for PCN Board members and staff.
    • Ensure equality and diversity
    • Maintain confidentiality and GDPR standards.
    • Ensure national and local commissioner deadlines are met.

    Communication and Relationships

    • Ensure good communications with practice staff, partners and patients.
    • Manage effective relationships with commissioners.
    • Ensure timely reporting to commissioners.
    • Work co-operatively with other PCN managers and wider ICS/A and partner organisations.

    Finance

    • Oversee the daily management of PCN finances
    • Provide a monthly report to the PCN board
    • Develop and implement a financial plan
    • Provide oversight of accounts including making payments and claims
    • Oversee the PCN monies, maximising potential and maintaining clear, auditable records

    Project management

    • Maintain awareness of opportunities for PCN development including pilot projects for the PCN.
    • Produce business and project plans to develop services for local people.
    • Take responsibility for delivery of PCN projects.

    IM&T

    • Review and report on local and national PCN indicators.
    • Ensure appropriate IT is deployed to support PCN staff

    Quality

    • Ensure achievement of PCN objectives and clinical targets
    • Respond to complaints.

    North Cornwall Coast Ltd

    • Provide secretarial support to North Cornwall Coast Ltd as the PCN wide company
    • Ensure the Articles of Association are updated in line with the North Cornwall Coast PCN Network Agreement
    • Record minutes of meetings in line with the Articles of Association
    • Produce any returns in relation to North Cornwall Coast Ltd
    • Liaise with solicitors as requested in relation to North Cornwall Coast Ltd

    Job description

    Job responsibilities

    Key responsibilities

    Strategy and Leadership

    • Provide operational leadership to PCN staff including line management and annual appraisal.
    • Represent the PCN within the ICS/A and partner organisations when required.
    • Lead the practice managers meeting forum.
    • Ensure that actions arising from meetings are completed.
    • Develop and implement the PCN business plan to ensure delivery of the PCN strategy.

    PCN Workforce

      • Conduct needs analysis for PCN employed staff in line with funding and contractual requirements, review as directed
      • Horizon scanning for future roles, funding and training
      • Funding – ensure maximum obtained from variety of budgets as suits PCN needs
      • Review alternative options to employment – e.g. service delivery by 3rd party
      • Defining job roles based on PCN needs
      • Writing job specifications
      • Advertising/responding to queries and overseeing shortlisting
      • Managing/running interview process
      • Creating recruitment contract
      • Writing/standardising PCN staff policies
      • Line managing PCN staff members
      • Responsibility for training/CPD/progression
      • Appraisals, work performance

      Governance

      • Manage and ensure good governance of PCN meetings.
      • Review, manage and report on contracts held by the PCN.
      • Ensure good governance of the PCN Board.
      • Manage a register of conflicts of interest for PCN Board members and staff.
      • Ensure equality and diversity
      • Maintain confidentiality and GDPR standards.
      • Ensure national and local commissioner deadlines are met.

      Communication and Relationships

      • Ensure good communications with practice staff, partners and patients.
      • Manage effective relationships with commissioners.
      • Ensure timely reporting to commissioners.
      • Work co-operatively with other PCN managers and wider ICS/A and partner organisations.

      Finance

      • Oversee the daily management of PCN finances
      • Provide a monthly report to the PCN board
      • Develop and implement a financial plan
      • Provide oversight of accounts including making payments and claims
      • Oversee the PCN monies, maximising potential and maintaining clear, auditable records

      Project management

      • Maintain awareness of opportunities for PCN development including pilot projects for the PCN.
      • Produce business and project plans to develop services for local people.
      • Take responsibility for delivery of PCN projects.

      IM&T

      • Review and report on local and national PCN indicators.
      • Ensure appropriate IT is deployed to support PCN staff

      Quality

      • Ensure achievement of PCN objectives and clinical targets
      • Respond to complaints.

      North Cornwall Coast Ltd

      • Provide secretarial support to North Cornwall Coast Ltd as the PCN wide company
      • Ensure the Articles of Association are updated in line with the North Cornwall Coast PCN Network Agreement
      • Record minutes of meetings in line with the Articles of Association
      • Produce any returns in relation to North Cornwall Coast Ltd
      • Liaise with solicitors as requested in relation to North Cornwall Coast Ltd

      Person Specification

      Qualifications

      Essential

      • Evidence of a sound education to A level or equivalent

      Desirable

      • Degree or equivalent

      Experience

      Essential

      • Experience of working within NHS primary care
      • Management experience within a healthcare setting
      • Experience of financial and budgetary management
      • Experience of leading and completing projects

      Desirable

      • Management training
      • Leadership experience
      • Knowledge and experience of Cornwall
      • Experience of EMIS

      Skills & Abilities

      Essential

      • Ability to write business plans and business cases
      • Good IT skills including MS Office
      • Experience of working within and influencing a team
      • Innovative
      • Good communicator
      • Trustworthy, honest & reliable
      • Ability to work flexibly across a number of bases
      Person Specification

      Qualifications

      Essential

      • Evidence of a sound education to A level or equivalent

      Desirable

      • Degree or equivalent

      Experience

      Essential

      • Experience of working within NHS primary care
      • Management experience within a healthcare setting
      • Experience of financial and budgetary management
      • Experience of leading and completing projects

      Desirable

      • Management training
      • Leadership experience
      • Knowledge and experience of Cornwall
      • Experience of EMIS

      Skills & Abilities

      Essential

      • Ability to write business plans and business cases
      • Good IT skills including MS Office
      • Experience of working within and influencing a team
      • Innovative
      • Good communicator
      • Trustworthy, honest & reliable
      • Ability to work flexibly across a number of bases

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      North Cornwall Coast PCN

      Address

      Harbour Road

      Wadebridge

      Cornwall

      PL27 7AH

      Employer details

      Employer name

      North Cornwall Coast PCN

      Address

      Harbour Road

      Wadebridge

      Cornwall

      PL27 7AH

      Employer contact details

      For questions about the job, contact:

      Port Isaac Practice - Business Manager

      Terri Clare

      tclare@nhs.net

      07510927255

      Details

      Date posted

      07 February 2024

      Pay scheme

      Other

      Salary

      Depending on experience

      Contract

      Permanent

      Working pattern

      Part-time, Flexible working

      Reference number

      A4584-24-0000

      Job locations

      Harbour Road

      Wadebridge

      Cornwall

      PL27 7AH


      Brooklyn

      Wadebridge

      Cornwall

      PL27 7BS


      Bottreaux Surgery

      Boscastle

      PL35 0BG


      Privacy notice

      North Cornwall Coast PCN's privacy notice (opens in a new tab)