Job summary
To provide quick,
efficient and accurate dispensing of medication to the patients; to assist the dispensary
manager in ensuring effective financial control of the dispensary and to assist
the dispensary manager with day-to day management of the dispensing team and
the branch sites.
Please note this is a bank contract.
Main duties of the job
- To carry out all general duties associated with the dispensary and the related administration, maintaining accuracy and efficiency.
- To sign-post patients appropriately to the most relevant health care professional for their needs.
- To use judgement, resourcefulness, common sense and local knowledge, to respond to patients enquiries and requests.
- To receive and action patient requests for authorised repeat prescriptions in an efficient and timely manner.
- To complete required returns and reports in a timely manner.
- To maintain accurate manual and computerised records and make full use of the computer system.
- To observe all practice protocols, guidelines and standard operating procedures.
- To attend team meetings as and when requested with reasonable notice.
- To provide relief cover, with prior agreement, in times of sickness or absence in order to continue to provide optimum staffing levels both in the dispensary and reception areas.
- To assist with the day-to-day running of the branch site, including site security, opening-up and close-down procedures.
- To maintain cost effective supplies of those drugs that are purchased directly and centrally on behalf of the practice.
- To devise and explain to each dispenser/dispensary the mechanisms for ordering directly and from central supplies.
About us
Our 3 partner practice has a patient population of
over 11000+ patients and a staff of 3 further salaried GPs, 3 ANPs and a full complement
of nurses, HCAs, dispensers, receptionists and admin staff all working
alongside a growing number of additional PCN roles.
Based in the Forest of Dean, our Cinderford surgery
serves the surrounding town and rural communities. In spacious, environmentally
friendly new premises, we occupy the first purpose-built, dementia-friendly
surgery in the UK. Patients can also access a full range of services at our
branch site in the local village of Ruardean & Westbury-on-Severn
Job description
Job responsibilities
- To carry out all general duties associated with the dispensary and the related administration, maintaining accuracy and efficiency.
- To assist with reception and administration duties.
- To provide and maintain caring, courteous, efficient, effective, friendly, professional and accurate services to patients and provide a link between patients and clinical staff.
- To sign-post patients appropriately to the most relevant health care professional for their needs.
- To use judgement, resourcefulness, common sense and local knowledge, to respond to patients enquiries and requests.
- To prioritise personal work load and work without direct supervision.
- To receive and action patient requests for authorised repeat prescriptions in an efficient and timely manner.
- To complete required returns and reports in a timely manner.
- To maintain accurate manual and computerised records and make full use of the computer system.
- To be helpful and courteous at all times and work in a manner consistent with the practice and patient charters.
- To observe all practice protocols, guidelines and standard operating procedures.
- To attend team meetings as and when requested with reasonable notice.
- To undertake training and attend courses if and when a need is identified.
- To provide relief cover, with prior agreement, in times of sickness or absence in order to continue to provide optimum staffing levels both in the dispensary and reception areas.
- To maintain a good standard of housekeeping within areas of work.
- To assist with the day-to-day running of the branch site, including site security, opening-up and close-down procedures.
- To maintain cost effective supplies of those drugs that are purchased directly and centrally on behalf of the practice.
- To devise and explain to each dispenser/dispensary the mechanisms for ordering directly and from central supplies.
- To ensure and maintain effective distribution of dispensing supplies to each site.
- To focus efforts to the maximum benefit of the practice with respect to the policy decisions made from time to time by the practice.
- To be flexible in the approach to work and have a willingness to learn and undertake new challenges and responsibilities.
- To undertake all other reasonable tasks as required from time to time.
Job description
Job responsibilities
- To carry out all general duties associated with the dispensary and the related administration, maintaining accuracy and efficiency.
- To assist with reception and administration duties.
- To provide and maintain caring, courteous, efficient, effective, friendly, professional and accurate services to patients and provide a link between patients and clinical staff.
- To sign-post patients appropriately to the most relevant health care professional for their needs.
- To use judgement, resourcefulness, common sense and local knowledge, to respond to patients enquiries and requests.
- To prioritise personal work load and work without direct supervision.
- To receive and action patient requests for authorised repeat prescriptions in an efficient and timely manner.
- To complete required returns and reports in a timely manner.
- To maintain accurate manual and computerised records and make full use of the computer system.
- To be helpful and courteous at all times and work in a manner consistent with the practice and patient charters.
- To observe all practice protocols, guidelines and standard operating procedures.
- To attend team meetings as and when requested with reasonable notice.
- To undertake training and attend courses if and when a need is identified.
- To provide relief cover, with prior agreement, in times of sickness or absence in order to continue to provide optimum staffing levels both in the dispensary and reception areas.
- To maintain a good standard of housekeeping within areas of work.
- To assist with the day-to-day running of the branch site, including site security, opening-up and close-down procedures.
- To maintain cost effective supplies of those drugs that are purchased directly and centrally on behalf of the practice.
- To devise and explain to each dispenser/dispensary the mechanisms for ordering directly and from central supplies.
- To ensure and maintain effective distribution of dispensing supplies to each site.
- To focus efforts to the maximum benefit of the practice with respect to the policy decisions made from time to time by the practice.
- To be flexible in the approach to work and have a willingness to learn and undertake new challenges and responsibilities.
- To undertake all other reasonable tasks as required from time to time.
Person Specification
Experience
Essential
- Good interpersonal skills with patients and staff.
- Good numerical skills and attention to detail.
- Pleasant and efficient telephone manner.
- Used to working within a computerised environment.
- Has interest in working within medical industry.
Desirable
- Recognised dispensing qualification.
- Previous dispensing experience.
- Basic IT qualification
- Understanding of the NHS, particularly in relation to prescribing / dispensing.
- Previous experience of using SystmOne clinical software.
- Previous experience of
- EPS (electronic prescription service).
Circumstances
Essential
- Own transport.
- Flexibility in the hours worked and willing to work on a shift basis if required.
Person Specification
Experience
Essential
- Good interpersonal skills with patients and staff.
- Good numerical skills and attention to detail.
- Pleasant and efficient telephone manner.
- Used to working within a computerised environment.
- Has interest in working within medical industry.
Desirable
- Recognised dispensing qualification.
- Previous dispensing experience.
- Basic IT qualification
- Understanding of the NHS, particularly in relation to prescribing / dispensing.
- Previous experience of using SystmOne clinical software.
- Previous experience of
- EPS (electronic prescription service).
Circumstances
Essential
- Own transport.
- Flexibility in the hours worked and willing to work on a shift basis if required.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
