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Glenpark Medical Practice

Document Handler

The closing date is 25 March 2026

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Job summary

The successful candidate will be well organised, have good interpersonal skills and have the ability to work under pressure.

Previous experience of working in general practice, processing documents and knowledge of the EMIS clinical system will be highly desirable.

Hours: 25 hours per week

Working days: Afternoons - Tues, Wed, Thurs (until 6:30 pm), Fri

Interview date - Thursday 2nd April 2026

Main duties of the job

We are looking for someone who can work as part of our team but can also work on their own initiative in a concise and methodical way.

This role will involve working in the document handling team, scanning, coding & processing hospital letters, and contacting patients to arrange appointments as required.

About us

Glenpark & Teams Medical Services have been serving the surrounding area for over 100 years.

The Practice is situated with easy access to the A1 and the Metro Centre.

The Practice boundary covers Dunston, Whickham, Swalwell, Lobley Hill, Teams and some of Bensham.

Details

Date posted

11 March 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A4568-26-0002

Job locations

Teams Medical Practice

Watson Street

Gateshead

Tyne And Wear

NE8 2PQ


Glenpark Medical Centre

Ravensworth Road

Gateshead

Tyne And Wear

NE11 9FJ


Job description

Job responsibilities

This role will involve working in the document handling team, scanning, coding & processing hospital letters, and contacting patients to arrange appointments as required.

Full training will be given.

Cross site working is essential.

Job description

Job responsibilities

This role will involve working in the document handling team, scanning, coding & processing hospital letters, and contacting patients to arrange appointments as required.

Full training will be given.

Cross site working is essential.

Person Specification

Experience

Essential

  • Good communication skills.
  • An understanding, acceptance and adherence to the need for strict confidentiality.
  • Ability to work under pressure
  • Ability to work Monday-Friday

Desirable

  • Experience of working in General Practice or the NHS environment would be highly desirable.
  • Knowledge of Emis Web clinical systems.
  • Pleasant and articulate.
  • Experience of working in document handling.
Person Specification

Experience

Essential

  • Good communication skills.
  • An understanding, acceptance and adherence to the need for strict confidentiality.
  • Ability to work under pressure
  • Ability to work Monday-Friday

Desirable

  • Experience of working in General Practice or the NHS environment would be highly desirable.
  • Knowledge of Emis Web clinical systems.
  • Pleasant and articulate.
  • Experience of working in document handling.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Glenpark Medical Practice

Address

Teams Medical Practice

Watson Street

Gateshead

Tyne And Wear

NE8 2PQ


Employer's website

http://www.glenparkmedicalcentre.co.uk (Opens in a new tab)

Employer details

Employer name

Glenpark Medical Practice

Address

Teams Medical Practice

Watson Street

Gateshead

Tyne And Wear

NE8 2PQ


Employer's website

http://www.glenparkmedicalcentre.co.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Katrina Brown

katrina.brown6@nhs.net

01914200535

Details

Date posted

11 March 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A4568-26-0002

Job locations

Teams Medical Practice

Watson Street

Gateshead

Tyne And Wear

NE8 2PQ


Glenpark Medical Centre

Ravensworth Road

Gateshead

Tyne And Wear

NE11 9FJ


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Glenpark Medical Practice's privacy notice (opens in a new tab)