Southcote Clinic

Medical Receptionist

The closing date is 22 October 2025

Job summary

We are a friendly and well-established GP practice with excellent patient feedback, and were looking for a professional and compassionate Medical Receptionist to join our team on a part-time basis.

This is a fantastic opportunity to be part of a supportive, patient-focused practice where your role will truly make a difference to the community. The successful candidate will be required to work the hours over 3 days ( Monday, Wednesday and Friday)

Main duties of the job

Main Responsibilities:

Booking, amending, and cancelling appointments using our clinical system
Responding to patient queries and requests efficiently and with care
Processing repeat prescriptions and supporting other admin tasks
Handling incoming correspondence and supporting clinicians with admin duties
Maintaining confidentiality and professionalism at all times

Experience with clinical systems such as EMIS is an advantage, but full training will be provided.

About us

We are friendly and well-regarded GP practice serving a growing list of nearly 6,000 patients in the local community. Our practice is led by two GP partners and supported by a skilled and approachable clinical and administrative team who work closely together to provide high-quality, patient-centred care.

We pride ourselves on creating a positive and supportive environmentfor both our patients and our staffand we consistently receive excellent feedback for our compassionate approach, efficient service, and commitment to improving health outcomes.

Date posted

08 October 2025

Pay scheme

Other

Salary

£12.21 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A4560-25-0000

Job locations

Southcote Clinic

Southcote Rise

Ruislip

Middlesex

HA4 7LJ

Job description

Job responsibilities

Main Responsibilities

Answering and dealing with telephone enquiries and booking suitable appointments for patients.

Manage patient queries in a timely, efficient and professional manner

Signposting patients to the correct clinician and/or service

Work with confidential and sensitive information, maintaining confidentiality at all times

To ensure high levels of accuracy are maintained in all aspects of work.

Liaise with clinical staff, GP's and management to meet patients needs.

Process administrative tasks associated with the role upon receiving full training

Other duties as requested by the Reception Supervisor, Practice Management or GP's.