Receptionist / Administrator

Job description

Job responsibilities

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way.

Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

To provide efficient, helpful, informative and supportive reception and administration services to patients and members of the primary health care team.

Person Specification

Qualifications

Essential

• GCSE grade A to C in English and Maths
• A demonstrable commitment to professional development
• Experience of dealing with the public/patients
• Excellent numeracy skills
• Excellent keyboard and computer skills
• Excellent knowledge of MS Office
• Excellent communication skills
• An understanding, acceptance and adherence to the need for strict confidentiality
• Ability to use own judgment, resourcefulness and common sense
• Ability to work without direct supervision and determine own workload priorities
• Ability to work as part of an integrated multi-skilled team
• Pleasant and articulate
• Able to work under pressure
• Able to work in a changing environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Streatfield Medical Centre

Address

177 Streatfield Road

Harrow

Middlesex

HA3 9BL

Employer's website

https://thestreatfieldmedicalcentre.co.uk/ (Opens in a new tab)