Job summary
To be responsible for the accurate and timely processing of prescription requests for the entitled population, liaising effectively with all relevant personnel. Duties can include but are not limited to, the processing of repeat prescriptions in electronic and hard copy format, including online requests. In addition, the post-holder will be required to support the multidisciplinary team, ensuring the strategic objectives of the Practice are met.
Main duties of the job
The following are the core responsibilities of the prescription clerk. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:
a.Process repeat prescription requests received by phone, email, fax, post, slips and the online access system, in accordance with practice protocol
b.Produce prescriptions for the GP to sign in an acceptable timeframe
c.Ensure all prescription requests are processed and are ready for collection within a 48-hour timeframe
d.Generate requests for medication on behalf of the patient for non-repeat items
e.Actively encourage patients to reconcile medications to facilitate monthly collections
f.Discuss with patients their requirements, encouraging patients to order only what they require
g.Act upon compliance issues, liaising with the appropriate clinician
h.Ensure medication reviews are arranged by maintain an accurate recall system
i.Effectively liaise with external services i.e. district nurses to ensure medicaments are arranged for housebound patients
j.Input data into the patients healthcare records as necessary
k.Deal with all prescription related enquiries in a timely manner
l.Record and reported adverse effects accurately and appropriately, informing the practice manager immediately
m.Read code data on SystmOne
n.Carry out system searches as requested
o.Maintain a clean, tidy, effective working area at all times
About us
The doctors, nurses and all staff at Medina Healthcare are committed to the provision of the best possible clinical, patient, partner and staff experience within available resources.
Job description
Job responsibilities
Please see attachment to view the for the full Job Description & Person Specification for the role of Prescription Clerk for Medina Healthcare.
Job description
Job responsibilities
Please see attachment to view the for the full Job Description & Person Specification for the role of Prescription Clerk for Medina Healthcare.
Person Specification
Qualifications
Essential
- - Educated to GCSE level, or equivalent
- - Strong IT skills
Desirable
- - NVQ 2 in Health & Social Care
- - Knowledge of medicines, possibly from a pharmacy background
Experience
Essential
- - Experience of working with the general public
- - Experience of working within a healthcare setting
Desirable
- - Experience of working within Primary Care
- - Working knowledge of SystmOne
Skills
Essential
- - Clear, polite telephone manner
- - Competent in the use of Office and Outlook
- - Effective time management (Planning & Organising)
- - Ability to work as a team member and autonomously
- - Good interpersonal skills
- - Problem solving & analytical skills
- - Ability to follow policy and procedure
Desirable
- - Experience of working within a Pharmacy setting - be that healthcare or retail/community
Person Specification
Qualifications
Essential
- - Educated to GCSE level, or equivalent
- - Strong IT skills
Desirable
- - NVQ 2 in Health & Social Care
- - Knowledge of medicines, possibly from a pharmacy background
Experience
Essential
- - Experience of working with the general public
- - Experience of working within a healthcare setting
Desirable
- - Experience of working within Primary Care
- - Working knowledge of SystmOne
Skills
Essential
- - Clear, polite telephone manner
- - Competent in the use of Office and Outlook
- - Effective time management (Planning & Organising)
- - Ability to work as a team member and autonomously
- - Good interpersonal skills
- - Problem solving & analytical skills
- - Ability to follow policy and procedure
Desirable
- - Experience of working within a Pharmacy setting - be that healthcare or retail/community
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
