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The Northolme Practice

Administrator

Information:

This job is now closed

Job summary

This is an exciting opportunity for an experienced Administrator to join the team to provide admin support and services for the practice.

Please note this is an afternoon position so please only apply if you are able to commit to this.

Main duties of the job

We are looking for a motivated Administrator who is passionate about providing high quality healthcare and tackling the role in new and exciting ways. We want you to come and work alongside an already motivated and inspiring practice team of like-minded and varied professionals.

About us

We are currently a two site practice based in a beautiful part of West Yorkshire and the successful candidate would be working across both sites. The surgery is extremely well-established, friendly, supportive and inclusive. We have a growing practice size of approximately 15,700 patients currently based over the two sites which are located within ten minutes of each other. We are committed to the well-being of our patients and staff and always welcome new ideas to improve patient care. We are very proud to have an excellent reputation in the local area, providing very high standards of care and currently rated Good by CQC. We take an active part in our PCN (Lower Valley PCN) and the LMC with one of our GP Partners currently the Clinical Director of our PCN and one of our team who is on the LMC board. The practice uses TPP SystmOne clinical system.

Details

Date posted

24 October 2024

Pay scheme

Other

Salary

£11.44 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A4539-24-0007

Job locations

Northowram Surgery

Northowram Green

Halifax

West Yorkshire

HX37JE


Kos Clinic

Roydlands Street

Halifax

West Yorkshire

HX38AF


Job description

Job responsibilities

The post holder will be expected to undertake all the normal duties and responsibilities associated with an Administrator working within primary care.

Duties include but not limited to:

Answering general enquiries

Accessing, recording and updating patients details/results

Inputting computer data items of medical history, prevention and therapy.

Read code information from correspondence

Scanning and input of letters, forms, results onto Systm One

Return of medical records to PCSE in accordance with requirements

Maintenance of paper and electronic medical records

Monitor practice recall/review systems for agreed quality marker. Make further appointments accordingly e.g. Diabetic Eye Screening programme

Dealing and action of requests for access to medical records from varying sources

Liaison with involved parties for appointment of medicals and ensuring the necessary charges are applied

Monitor data input and report discrepancies to Administration Lead

Liaise with other NHS agencies

To attend staff meetings and time out events.

To participate through the Practices individual performance review.

To provide cover for administration duties as and when required for holiday, sickness and other absences.

Job description

Job responsibilities

The post holder will be expected to undertake all the normal duties and responsibilities associated with an Administrator working within primary care.

Duties include but not limited to:

Answering general enquiries

Accessing, recording and updating patients details/results

Inputting computer data items of medical history, prevention and therapy.

Read code information from correspondence

Scanning and input of letters, forms, results onto Systm One

Return of medical records to PCSE in accordance with requirements

Maintenance of paper and electronic medical records

Monitor practice recall/review systems for agreed quality marker. Make further appointments accordingly e.g. Diabetic Eye Screening programme

Dealing and action of requests for access to medical records from varying sources

Liaison with involved parties for appointment of medicals and ensuring the necessary charges are applied

Monitor data input and report discrepancies to Administration Lead

Liaise with other NHS agencies

To attend staff meetings and time out events.

To participate through the Practices individual performance review.

To provide cover for administration duties as and when required for holiday, sickness and other absences.

Person Specification

Experience

Essential

  • Experience of administrative duties

Desirable

  • Experience of working in a healthcare setting
  • Experience using Systm One
  • Experience using PATCHS

Qualifications

Essential

  • Excellent communication skills (written and oral)
  • Strong IT skills
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • Effective time management (Planning & Organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving & analytical skills
  • Ability to follow policy and procedure
  • Polite and confident
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure
Person Specification

Experience

Essential

  • Experience of administrative duties

Desirable

  • Experience of working in a healthcare setting
  • Experience using Systm One
  • Experience using PATCHS

Qualifications

Essential

  • Excellent communication skills (written and oral)
  • Strong IT skills
  • Clear, polite telephone manner
  • Competent in the use of Office and Outlook
  • Effective time management (Planning & Organising)
  • Ability to work as a team member and autonomously
  • Good interpersonal skills
  • Problem solving & analytical skills
  • Ability to follow policy and procedure
  • Polite and confident
  • High levels of integrity and loyalty
  • Sensitive and empathetic in distressing situations
  • Ability to work under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Northolme Practice

Address

Northowram Surgery

Northowram Green

Halifax

West Yorkshire

HX37JE


Employer's website

https://www.thenortholmepractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

The Northolme Practice

Address

Northowram Surgery

Northowram Green

Halifax

West Yorkshire

HX37JE


Employer's website

https://www.thenortholmepractice.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Mr Hassan Ibrahim

hassan.ibrahim6@nhs.net

Details

Date posted

24 October 2024

Pay scheme

Other

Salary

£11.44 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A4539-24-0007

Job locations

Northowram Surgery

Northowram Green

Halifax

West Yorkshire

HX37JE


Kos Clinic

Roydlands Street

Halifax

West Yorkshire

HX38AF


Supporting documents

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