Grenoside Surgery

Practice Manager

This job is now closed

Job summary

We are seeking an experienced manager, preferably but not necessarily with a background in health care. The candidate should be enthusiastic, friendly, and highly motivated individual who is committed to providing safe, high quality patient centred care.

The role would suit someone who has proven experience in management with clear leadership qualities.

This is a varied role where the successful candidate will need to be adaptable with time management and organisation, both key to the role. For those potential candidates without a background in Primary Care, training and development would be provided.

The envisaged hours would be in the region of 32 hours over 4-5 days

Main duties of the job

The successful candidate will be responsible for the management, and safe running of the practice as well as maintaining a happy and productive team.

Working alongside the GP partners, the candidate will provide leadership and managerial skills to ensure the smooth day to day running of the practice.

The successful candidate will take responsibility for business planning and development as well as keeping abreast of contractual and compliance changes.

The candidate will be the financial lead for the practice.

Develop, manage, and maintain management policies and procedures to ensure that the practice premises are maintained to a high standard, and adhere to the Health & Safety at Work guidelines and CQC requirements.

About us

We are a friendly practice with approximately 8000 patients set over two sites. We have 5 partners, 1 salaried GP, 2 nurses, 2 HCAs and a well-established administrative team.

Date posted

04 June 2024

Pay scheme

Other

Salary

Depending on experience not applicable

Contract

Permanent

Working pattern

Part-time, Flexible working, Compressed hours

Reference number

A4533-24-0001

Job locations

Grenoside Surgery

60 Greno Crescent

Grenoside

Sheffield

S35 8NX

Job description

Job responsibilities

The following are the core responsibilities of the Practice Manager. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels.

The Practice Manager is responsible for:

a. Overseeing the day-to-day operations of the organisation, ensuring staff achieve their primary responsibilities

b. Functional management of all clinical and administrative staff

c. Direct line management of the following staff: Deputy Practice Manager, Practice Nurses, and salaried GP

d. Managing the recruitment and retention of staff

e. Establishing, reviewing, and regularly updating job descriptions and person specifications

f. Engaging with our staff appraisal process

g. Implementing effective systems for the resolution of disciplinary and grievance issues

h. Maintaining an effective overview of and ensuring compliance with HR legislation

i. Ensuring all staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively

j. Managing the financial elements of the organisation, including budgets, bank accounts, accounting systems, petty cash, etc. seeking to maximise income and reduce expenditure in conjunction with the partners

k. Maintaining an effective liaison with the accountant, overseeing organisation accounts, ensuring year-end figures are presented

l. Briefing partners on all financial matters, including forecasting

m. Ensuring the organisation has appropriate insurance cover

n. Developing, implementing, and embedding an efficient business resilience plan (BRP)

o. Managing contracts for services i.e., cleaning, gardening, window cleaning etc.

p. Managing the procurement of organisation equipment, supplies and services

q. Coordinating the reviewing and updating of all organisation policies and procedures

r. Leading change and continuous improvement initiatives; coordinating all projects within the organisation.

s. Ensuring the team reach QOF targets (supported by the nursing and administrative leads)

t. Adopting a strategic approach to the management of all patient services matters

u. Developing, implementing, and embedding an effective communication strategy (internal and external)

v. Ensuring the organisation maintains compliance with its NHS contractual obligations

w. Actively encouraging and promoting the use of patient online services

x. Liaising at external meetings as required including the local PCN

y. Supporting the management of all complaints in line with current legislation and guidance

z. The management of the premises, including health and safety aspects such as risk assessments and mandatory training

aa. Managing the organisation IT (Information Technology) system, including security and IG (Information Governance)