Receptionist MATERNITY COVER

Job summary

***PREVIOUS EMIS/GP SURGERY EXPERIENCE IS MANDOTORY***

We are looking for MATERNITY COVER receptionist/admin to join our well established, friendly team on a 1 year contract. If the candidate's performance is excellent during the cover period, they may have the opportunity to apply for a permeant position in the practice after a year.

*APPLY ONLY IF YOU HAVE PREVIOUS EXPERIENCE IN PRIMARY CARE/GP SURGERY OR EMIS AS THIS IS ONLY A MATERNITY COVER JOB HENCE WE NEED SOMEONE WITH PREVIOUS EXPERIENCE IN SIMILAR SETTING*

You will need to have the ability to remain calm under pressure whilst providing outstanding customer service to our patient population, work as part of a team and, in accordance to practice protocols, ensuring we continue to deliver an efficient service.

Working Pattern : 25-30 hours per week, on a rota shift system covering the hours between 08:00am and 18:30pm, Monday-Friday. It will be a mix of both AM and PM shifts

Main duties of the job

Duties will involve assisting patients both face-to-face and over the telephone; booking appointments, sending letters, processing prescriptions, scanning, data entry, processing post, liaising with local pharmacies, GP Practices and other Health Care Services.

The ideal candidate MUST have the following essential skills/attributes

• Reception experience/customer service
• Excellent communication skills, both verbal and written
• Professional "can do" attitude
• Good IT skills and preferably experience of SystmOne
• Be Flexible to cover holidays and sickness
• Be Flexible in working pattern

About us

Cockfosters Medical Centre is a friendly and innovative practice in North London. We are a 3 partner practice with 3 salaried GPs looking after a patient list of 7000. We are a friendly, hard working, supportive and caring team with a recognised high standard of care and service to our patients.

We are part of a successful Primary Care Network which supports the practices with additional roles such as paramedics, physiotherapist, clinical pharmacists, social prescriber, Learning Disability Coordinator, Cancer Care Coordinator, Dementia Care Coordinator, Health Inequalities Team, Child and Adult Mental Health Practitioners and a Covid vaccination hub.