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The Limes Medical Centre, Lye

Receptionist/Admin

Information:

This job is now closed

Job summary

The Limes Medical Centre is a well-established healthcare provider committed to delivering exceptional patient care. We are looking for a friendly and organised Bank Administrator/Receptionist to join our team on a flexible basis. This role is essential in ensuring the smooth operation of our practice and providing excellent service to our patients.

Main duties of the job

  • Greet patients and visitors warmly, creating a welcoming environment.

  • Manage appointment scheduling and the patient check-in/check-out process.

  • Handle incoming phone calls, emails, and inquiries promptly and professionally.

  • Maintain accurate patient records and update information as needed.

  • Assist with administrative tasks, including filing, data entry, and correspondence.

  • Support the healthcare team in managing patient flow and ensuring efficient operations.

  • Uphold patient confidentiality and adhere to data protection regulations.

  • Manage and process all Docman scanning tasks efficiently.

  • Oversee the registration process, ensuring accurate and timely entry of patient information.

  • Handle deductions and ensure proper documentation and reporting.

  • Perform secretarial duties, including answering phone calls, scheduling appointments, and managing correspondence.

  • Process and manage prescriptions, ensuring accuracy and timely delivery.

  • Assist with all other ad hoc administrative tasks as required, contributing to the smooth running of the office.

About us

The Limes Medical Centre is a well-established healthcare provider committed to delivering exceptional patient care. We are looking for a friendly and organised Bank Administrator/Receptionist to join our team on a flexible basis. This role is essential in ensuring the smooth operation of our practice and providing excellent service to our patients.

Details

Date posted

17 February 2025

Pay scheme

Other

Salary

Depending on experience Discuss at Interview

Contract

Permanent

Working pattern

Part-time

Reference number

A4522-25-0000

Job locations

The Limes Medical Centre

172 High Street

Lye

Stourbridge

West Midlands

DY9 8LL


Job description

Job responsibilities

  • Greet patients and visitors warmly, creating a welcoming environment.

  • Manage appointment scheduling and the patient check-in/check-out process.

  • Handle incoming phone calls, emails, and inquiries promptly and professionally.

  • Maintain accurate patient records and update information as needed.

  • Assist with administrative tasks, including filing, data entry, and correspondence.

  • Support the healthcare team in managing patient flow and ensuring efficient operations.

  • Uphold patient confidentiality and adhere to data protection regulations.

  • Manage and process all Docman scanning tasks efficiently.

  • Oversee the registration process, ensuring accurate and timely entry of patient information.

  • Handle deductions and ensure proper documentation and reporting.

  • Perform secretarial duties, including answering phone calls, scheduling appointments, and managing correspondence.

  • Process and manage prescriptions, ensuring accuracy and timely delivery.

  • Assist with all other ad hoc administrative tasks as required, contributing to the smooth running of the office.

Job description

Job responsibilities

  • Greet patients and visitors warmly, creating a welcoming environment.

  • Manage appointment scheduling and the patient check-in/check-out process.

  • Handle incoming phone calls, emails, and inquiries promptly and professionally.

  • Maintain accurate patient records and update information as needed.

  • Assist with administrative tasks, including filing, data entry, and correspondence.

  • Support the healthcare team in managing patient flow and ensuring efficient operations.

  • Uphold patient confidentiality and adhere to data protection regulations.

  • Manage and process all Docman scanning tasks efficiently.

  • Oversee the registration process, ensuring accurate and timely entry of patient information.

  • Handle deductions and ensure proper documentation and reporting.

  • Perform secretarial duties, including answering phone calls, scheduling appointments, and managing correspondence.

  • Process and manage prescriptions, ensuring accuracy and timely delivery.

  • Assist with all other ad hoc administrative tasks as required, contributing to the smooth running of the office.

Person Specification

Experience

Essential

  • Previous experience as a receptionist or in an administrative role, preferably in a healthcare setting.
  • Excellent communication and interpersonal skills.
  • Strong organisational skills with the ability to multitask effectively.
  • Proficient in using computer software, including practice management systems and Microsoft Office.
  • Ability to work flexibly and holidays as needed.
Person Specification

Experience

Essential

  • Previous experience as a receptionist or in an administrative role, preferably in a healthcare setting.
  • Excellent communication and interpersonal skills.
  • Strong organisational skills with the ability to multitask effectively.
  • Proficient in using computer software, including practice management systems and Microsoft Office.
  • Ability to work flexibly and holidays as needed.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Limes Medical Centre, Lye

Address

The Limes Medical Centre

172 High Street

Lye

Stourbridge

West Midlands

DY9 8LL


Employer's website

https://www.thelimesmedicalcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

The Limes Medical Centre, Lye

Address

The Limes Medical Centre

172 High Street

Lye

Stourbridge

West Midlands

DY9 8LL


Employer's website

https://www.thelimesmedicalcentre.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Tesha Smith

tesha.smith3@nhs.net

01384426922

Details

Date posted

17 February 2025

Pay scheme

Other

Salary

Depending on experience Discuss at Interview

Contract

Permanent

Working pattern

Part-time

Reference number

A4522-25-0000

Job locations

The Limes Medical Centre

172 High Street

Lye

Stourbridge

West Midlands

DY9 8LL


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