Go back
Bridge Street Surgery

Medical Receptionist

Information:

This job is now closed

Job summary

A medical receptionist role in a busy and fast growing surgery with ongoing training. We have a lovely team, both clinical and administrative, who work very closely alongside each other.

Main duties of the job

Main duties of the role are being the first point of contact for patients and visitors into the surgery. To assist patients in their queries. To work alongside the clinical staff and also within a busy dispensary providing medication to our patients.

About us

Bridge Street Surgery clinical team consists of 2 GP Partners, 4 salaried GPs, 2 Practice Nurses, 2 Health Care Assistants. The surgery also share clinical staff within the Primary Care Network who integrate closely within the whole surgery team.

The administrative team consists of a Reception Supervisor, 5 Receptionists & 3 Secretaries.

Bridge Street Surgery also have a dispensary, and 3 Dispensers, within the building and the Receptionist will have time within their hours to work on the dispensary reception making the role very varied.

As a team everyone is very friendly and regularly arrange meals and days out.

Details

Date posted

27 February 2025

Pay scheme

Other

Salary

£11.44 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A4519-25-0000

Job locations

53 Bridge Street

Brigg

North Lincolnshire

DN20 8NT


Job description

Job responsibilities

To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include, but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, the processing of information and assisting patients as required.

To act as the central point of contact for patients, be responsible for the distribution of information, messages and enquiries for the clinical team, liaise with multi-disciplinary team members and external agencies such as secondary care and community service providers.

To work within dispensary handing out medication, ordering repeat prescriptions, assisting patients in prescription queries and referring to the pharmacist where appropriate.

Job description

Job responsibilities

To be responsible for undertaking a wide range of reception duties and the provision of general support to the multidisciplinary team. Duties can include, but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, the processing of information and assisting patients as required.

To act as the central point of contact for patients, be responsible for the distribution of information, messages and enquiries for the clinical team, liaise with multi-disciplinary team members and external agencies such as secondary care and community service providers.

To work within dispensary handing out medication, ordering repeat prescriptions, assisting patients in prescription queries and referring to the pharmacist where appropriate.

Person Specification

Experience

Essential

  • Experience of a customer/patient facing role.
  • Experience of working with all types of patients/customers.
  • Experience of working on a reception.

Desirable

  • Experience of working within a medical setting within the administrative team.
  • Experience of working in a GP Practice.
  • Knowledge of the importance of Safeguarding & Confidentiality.
Person Specification

Experience

Essential

  • Experience of a customer/patient facing role.
  • Experience of working with all types of patients/customers.
  • Experience of working on a reception.

Desirable

  • Experience of working within a medical setting within the administrative team.
  • Experience of working in a GP Practice.
  • Knowledge of the importance of Safeguarding & Confidentiality.

Employer details

Employer name

Bridge Street Surgery

Address

53 Bridge Street

Brigg

North Lincolnshire

DN20 8NT


Employer's website

https://www.53bridgestreet.net (Opens in a new tab)

Employer details

Employer name

Bridge Street Surgery

Address

53 Bridge Street

Brigg

North Lincolnshire

DN20 8NT


Employer's website

https://www.53bridgestreet.net (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Assistant Practice Manager

Hannah Lappin

h.lappin@nhs.net

01652657779

Details

Date posted

27 February 2025

Pay scheme

Other

Salary

£11.44 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A4519-25-0000

Job locations

53 Bridge Street

Brigg

North Lincolnshire

DN20 8NT


Privacy notice

Bridge Street Surgery's privacy notice (opens in a new tab)