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Murdishaw Health Centre

Care Navigator

Information:

This job is now closed

Job summary

Working in a busy General Practice, you will be working as part of a team, completing tasks together and ensuring that the clinical staff are seeing the appropriate patients. Care Navigator patients to the correct service and clinician.

Main duties of the job

You will learn all aspects of the administration duties, answering the phone, scanning documents and attaching these to patients records, welcoming patients at the reception desk. Producing prescription for approval of the clinical staff. Completing referrals to other services.

About us

We work hard as a team to support our patients in their healthcare.

We have 28 members in the team, this includes Care Navigators, Care Co-ordinators, Administrators, Secretary, Clinical Pharmacists, Pharmacy Technicians, Nurses, Doctors, Practice Operations Manager and Business Manager.

Details

Date posted

24 February 2025

Pay scheme

Other

Salary

£11.44 an hour

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

A4497-25-0003

Job locations

Murdishaw Health Centre

Gorsewood Road

Murdishaw

Runcorn

Cheshire

WA7 6ES


Job description

Job responsibilities

Main duties of the job

  • Greeting and directing all patients.
  • Making appointments.
  • Answering phone calls, directing patients to the most appropriate service and other outside agencies, signposting to the appropriate staff member in the practice.
  • Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.
  • Advising patients of practice procedures.
  • Registering new patients.
  • Accurately maintaining patient records, filing and scanning.

Job description

Job responsibilities

Main duties of the job

  • Greeting and directing all patients.
  • Making appointments.
  • Answering phone calls, directing patients to the most appropriate service and other outside agencies, signposting to the appropriate staff member in the practice.
  • Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.
  • Advising patients of practice procedures.
  • Registering new patients.
  • Accurately maintaining patient records, filing and scanning.

Person Specification

Experience

Essential

  • Ability to work as part of a team

Desirable

  • Experience of working in a GP practice
Person Specification

Experience

Essential

  • Ability to work as part of a team

Desirable

  • Experience of working in a GP practice

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Murdishaw Health Centre

Address

Murdishaw Health Centre

Gorsewood Road

Murdishaw

Runcorn

Cheshire

WA7 6ES


Employer's website

https://www.murdishawhealthcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Murdishaw Health Centre

Address

Murdishaw Health Centre

Gorsewood Road

Murdishaw

Runcorn

Cheshire

WA7 6ES


Employer's website

https://www.murdishawhealthcentre.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Operations Manager

Heulwen Mullen

Heulwen.mullen@haltongp.nhs.uk

01928712061

Details

Date posted

24 February 2025

Pay scheme

Other

Salary

£11.44 an hour

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

A4497-25-0003

Job locations

Murdishaw Health Centre

Gorsewood Road

Murdishaw

Runcorn

Cheshire

WA7 6ES


Privacy notice

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