Receptionist / Administrator

Job description

Job responsibilities

Job Summary

To be responsible for undertaking a wide range of reception and administrative duties. 

• Maintaining and monitoring the practice appointment system
• Process personal, telephone and e-consultations for appointments
• Answering incoming phone calls, transferring calls or dealing with the callers
• Process prescription requests 
• Signpost patients to the correct services
• Process incoming and outgoing mail
• Data entry of patient information
• Scanning of patient documentation
• Monitor and maintain the reception area and noticeboard
• Support all clinical staff with general tasks as requested. 

Person Specification

Qualifications

Essential

• Excellent communication skills
• Good IT skills
• Ability to follow policy and procedure

Desirable

• Experience of using EMIS Web

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Fountains Medical Practice

Address

2nd Floor, Fountains Health

Delamere Street

Chester

Cheshire

CH1 4DS

Employer's website

https://fountainsmedicalpractice.co.uk/ (Opens in a new tab)