Fountains Medical Practice

Patient Services Team Member

Information:

This job is now closed

Job summary

Job summary

Fountains Medical Practice is looking for a Receptionist / Administrator to join our friendly and forward thinking team.

We are looking for a hard working, friendly and enthusiastic person to join our established and friendly team.

Fountains Medical Practice is situated within the Fountains Health building in the heart of Chester City

Main duties of the job

Job Summary

To be responsible for undertaking a wide range of reception and administrative duties.

  • Maintaining and monitoring the practice appointment system
  • Process personal, telephone and e-consultations for appointments
  • Answering incoming phone calls, transferring calls or dealing with the callers
  • Process prescription requests
  • Signpost patients to the correct services
  • Process incoming and outgoing mail
  • Data entry of patient information
  • Scanning of patient documentation
  • Monitor and maintain the reception area and noticeboard
  • Support all clinical staff with general tasks as requested.

About us

Fountains Medical Practice is situated within the Fountains Health building within the heart of Chester City.

It has a patient list size of 3650 and looks after all the Care Homes across the City.

Details

Date posted

10 August 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A4483-23-0002

Job locations

2nd Floor, Fountains Health

Delamere Street

Chester

Cheshire

CH1 4DS


Job description

Job responsibilities

Job Summary

To be responsible for undertaking a wide range of reception and administrative duties.

  • Maintaining and monitoring the practice appointment system
  • Process personal, telephone and e-consultations for appointments
  • Answering incoming phone calls, transferring calls or dealing with the callers
  • Process prescription requests
  • Signpost patients to the correct services
  • Process incoming and outgoing mail
  • Data entry of patient information
  • Scanning of patient documentation
  • Monitor and maintain the reception area and noticeboard
  • Support all clinical staff with general tasks as requested.

Job description

Job responsibilities

Job Summary

To be responsible for undertaking a wide range of reception and administrative duties.

  • Maintaining and monitoring the practice appointment system
  • Process personal, telephone and e-consultations for appointments
  • Answering incoming phone calls, transferring calls or dealing with the callers
  • Process prescription requests
  • Signpost patients to the correct services
  • Process incoming and outgoing mail
  • Data entry of patient information
  • Scanning of patient documentation
  • Monitor and maintain the reception area and noticeboard
  • Support all clinical staff with general tasks as requested.

Person Specification

Experience

Desirable

  • Experience of working in primary care
  • Experience of working in a GP practice

Qualifications

Essential

  • GCSE grade in English and Maths

Desirable

  • Qualified to NVQ level 2
Person Specification

Experience

Desirable

  • Experience of working in primary care
  • Experience of working in a GP practice

Qualifications

Essential

  • GCSE grade in English and Maths

Desirable

  • Qualified to NVQ level 2

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Fountains Medical Practice

Address

2nd Floor, Fountains Health

Delamere Street

Chester

Cheshire

CH1 4DS


Employer's website

https://fountainsmedicalpractice.co.uk/ (Opens in a new tab)

Employer details

Employer name

Fountains Medical Practice

Address

2nd Floor, Fountains Health

Delamere Street

Chester

Cheshire

CH1 4DS


Employer's website

https://fountainsmedicalpractice.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operations Manager

Sarah Critchley

s.critchley@nhs.net

01244325721

Details

Date posted

10 August 2023

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A4483-23-0002

Job locations

2nd Floor, Fountains Health

Delamere Street

Chester

Cheshire

CH1 4DS


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