Training and Development Administrator

East Cliff Practice (part of Invicta Health CIC)

Information:

This job is now closed

Job summary

We are looking for an experienced, conscientious and reliable Training and Development Administrator to join our friendly and professional team.

As Training and Development Administrator you will work both independently and as part of the wider Practice team. You will develop an understanding of the training and development required for the practice staff and investigate where to source any required training activities. You will facilitate the education programmes and inductions as necessary, working with the Medical School and other educational providers to support students through their programme of education and their required time in practice. You will also undertake the role of CEF Administrator, working as part of the local PCN to arrange and facilitate clinical training.

Main duties of the job

  • Organise any training and education plans recommended as a result of colleague appraisals
  • Monitor statutory and mandatory training of the practice staff, collating all achieved certificates and logging accurately on cascade, identifying outstanding training and communicating reminders to staff.
  • Organise in-house training sessions for practice staff including Basic Life Support (BLS).
  • Organise Protected Learning Time (PLT) for clinical practice staff.
  • Maintain log of students in practice dates and programmes
  • Organise and facilitate placements for KMMS students and other learners throughout the year. Liaising with the clinical teams to timetable and induct students.
  • Organise and facilitate placements for GPRs throughout the year. Liaising with the clinical teams to timetable and induct registrars.
  • Arrange and monitor clinical training for local PCN in liaison with the CEF Lead, ensuring records of training are accurate and kept up to date.
  • Manage the CEF budgets, liaise with finance to process invoices and payments
  • Provide administration support to the East Cliff management team as required
  • Liaise with finance team to ensure claims are submitted in a timely manner
  • Monitor and supervise students in practice, tracking attendance and time keeping. Act as main point of contact during placements.

About us

East Cliff Practice is a busy GP surgery and training practice.We are a friendly team that enjoys a positive working environment which includes a strong team approach and co-operative relationships with our patients and colleagues. Our priority is to provide a caring service for our patients. We are dedicated to team working, communication, professional development and training

Date posted

21 July 2023

Pay scheme

Other

Salary

£10.92 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A4481-23-0006

Job locations

Montefiore Medical Centre

Dumpton Park Drive

Ramsgate

Kent

CT11 8AD


Job description

Job responsibilities

Main Responsibilities

Training and Development

  • Organise any training and education plans recommended as a result of colleague appraisals
  • Monitor statutory and mandatory training of the practice staff, collating all achieved certificates and logging accurately on cascade, identifying outstanding training and communicating reminders to staff.
  • Organise in-house training sessions for practice staff including Basic Life Support (BLS).
  • Organise Protected Learning Time (PLT) for clinical practice staff.
  • Maintain log of students in practice dates and programmes
  • Liaise with students prior to placements as to any special requirements e.g. private space for prayer, adjustments required for physical needs.
  • Update rotas for use of library

Education Programme

KMMS

  • Organise and facilitate placements for KMMS students and other learners throughout the year. Liaising with the clinical teams to timetable and induct students.
  • Preparation for KMMS placements timetabling, organising inductions, planning observational clinics
  • Liaising with other service providers to timetable and coordinate external placements, including coordinating with Grange practice for timetable availability.
  • When students are in practice, monitor and supervise medical students, tracking attendance and time keeping, ensuring any incident forms are submitted to the medical school as necessary. Act as main point of contact during placements.
  • Recognising any issues during placements and escalating via KMMS alert form where necessary
  • Post placement - organising required paperwork for practice and KMMS
  • Track the financial costs for each aspect of the students placement, liaising with the finance team to ensure POs and invoices are raised and are accurate and submitted in a timely manner.
  • Act as the first point of contact for KMMS and practice staff for any placement queries.

GPRs

  • Organise and facilitate placements for GPRs throughout the year. Liaising with the clinical teams to timetable and induct registrars.
  • Manage GPR placement rota and liaise with trainers and EKHUFT regarding availability for placements
  • Organise induction timetables for new GP registrars
  • Timetable required tutorials with GP trainers
  • Ensure supervision requirements are in place throughout placements and liaise with clinicians to provide cover when trainer on leave
  • Record GPR leave and sickness complete monthly GPR absence reports and return to EKHUFT
  • Liaise with finance team to ensure GP trainer claims are submitted in a timely manner

Paramedics

  • Arrange induction timetable for paramedic students
  • Liaise with trainer regarding student requirements
  • Arrange supervision and cover when trainer on annual leave
  • Complete any paperwork required with relation to student
  • Ensure any financial claims are forwarded to finance when necessary

Nursing Students

  • Liaise with Christchurch University regarding nursing student placements
  • Coordinate approved placements with the nursing team
  • Organise induction timetables and coordinate any training required
  • Forward details of student names and placement dates to finance for claim purposes

Trainee Nursing Associate Students

  • Liaise with Christchurch University regarding TNA student placements
  • Coordinate approved placements with the nursing team
  • Organise induction timetables and coordinate any training required
  • Forward details of student names and placement dates to finance for claim purposes

Physician Associate Students

  • Coordinate approved placements with the practice team
  • Liaise with GP supervisor and arrange supervision when trainer on leave
  • Organise induction timetables and coordinate any training required
  • Forward details of student names and placement dates to finance for claim purposes

CEF Administration

  • Arrange and monitor clinical training for local PCN in liaison with the CEF Lead, ensuring records of training are accurate and kept up to date.
  • Keep up to date with any changes to statutory, mandatory and recommended training requirements for all practice-based roles and PCN specific roles. Ensuring these changes are actioned and communicated with all practices within the PCN.
  • Liaise with all practices within the PCN on training compliance and new training opportunities.
  • Ensure that training is cost effective and training suppliers are quality checked.
  • Manage the CEF budgets, liaise with finance to process invoices, payments, and record costings for individual staff, ensuring to monitor budgets and raise any issues of concerns with the CEF lead.
  • Monitor education budgets, liaising with colleagues in other practices, training hub and other education providers as required.
  • Complete the National CPD return in relation to the local PCN staff.

General Duties

  • Provide administration support to the East Cliff Management team as required.
  • To work collaboratively and professionally with colleagues across Invicta Health, building and maintaining relationships.
  • To contribute to the development of services, including processes, templates and principles.
  • To take part in any statutory and mandatory training or other training and development programmes as requested.
  • Provide cover where required for Nursing Team Care-Coordinator
  • Any other reasonable duties as directed by your line manager.

Confidentiality, Equality and Diversity

  • In the undertaking of the duties outlined above the post-holder will have access to confidential and sensitive information. This must be kept strictly confidential at all times.
  • Policies and procedures relating to the protection of personal and sensitive data must be always adhered to and only divulged to authorised persons.
  • The post-holder will support the equality, diversity, and rights of patients & colleagues in a manner that is consistent with Invicta Health policies and legislation.
  • The privacy, dignity and beliefs of patients, carers and colleagues must be respected
  • The post-holder should behave in a manner which is welcoming, non-judgmental and respectful of the circumstances and rights of all visitors to the practice.

Data Protection

  • Under the Data Protection Act 1998:
  • You must not at any time use the personal data held by the organisation for a purpose not described in the Register entry or disclose such data to a third party.
  • If you are in any doubt regarding what you should or should not do in connection with the Data Protection Act, then you must contact your Manager.

Health & Safety

  • Employees must be aware of the responsibility placed on them under the Health and Safety at Work Act (1974) to maintain a healthy and safe working environment for both staff and visitors. Employees also have a duty to observe obligation under the organisation safety policies, and to maintain awareness of safe practices and assessment of risk.

Infection control

  • All staff, collectively and individually, have a duty of care in following best practice in adherence to guidelines which is a fundamental requirement in underpinning the management of Infection, Prevention and Control.

Safeguarding Children and Vulnerable Adults

  • Safeguarding of individuals who come into contact with our services whether a child or young person, person with Learning Disabilities or an older or vulnerable adult, is the responsibility of all employees of the organisation in whatever capacity they are employed

Safeguarding Children

  • The organisation adheres to the KCC Child Protection Procedures, and all employees have a duty of care and a responsibility to safeguard and promote the welfare of children.

Job description

Job responsibilities

Main Responsibilities

Training and Development

  • Organise any training and education plans recommended as a result of colleague appraisals
  • Monitor statutory and mandatory training of the practice staff, collating all achieved certificates and logging accurately on cascade, identifying outstanding training and communicating reminders to staff.
  • Organise in-house training sessions for practice staff including Basic Life Support (BLS).
  • Organise Protected Learning Time (PLT) for clinical practice staff.
  • Maintain log of students in practice dates and programmes
  • Liaise with students prior to placements as to any special requirements e.g. private space for prayer, adjustments required for physical needs.
  • Update rotas for use of library

Education Programme

KMMS

  • Organise and facilitate placements for KMMS students and other learners throughout the year. Liaising with the clinical teams to timetable and induct students.
  • Preparation for KMMS placements timetabling, organising inductions, planning observational clinics
  • Liaising with other service providers to timetable and coordinate external placements, including coordinating with Grange practice for timetable availability.
  • When students are in practice, monitor and supervise medical students, tracking attendance and time keeping, ensuring any incident forms are submitted to the medical school as necessary. Act as main point of contact during placements.
  • Recognising any issues during placements and escalating via KMMS alert form where necessary
  • Post placement - organising required paperwork for practice and KMMS
  • Track the financial costs for each aspect of the students placement, liaising with the finance team to ensure POs and invoices are raised and are accurate and submitted in a timely manner.
  • Act as the first point of contact for KMMS and practice staff for any placement queries.

GPRs

  • Organise and facilitate placements for GPRs throughout the year. Liaising with the clinical teams to timetable and induct registrars.
  • Manage GPR placement rota and liaise with trainers and EKHUFT regarding availability for placements
  • Organise induction timetables for new GP registrars
  • Timetable required tutorials with GP trainers
  • Ensure supervision requirements are in place throughout placements and liaise with clinicians to provide cover when trainer on leave
  • Record GPR leave and sickness complete monthly GPR absence reports and return to EKHUFT
  • Liaise with finance team to ensure GP trainer claims are submitted in a timely manner

Paramedics

  • Arrange induction timetable for paramedic students
  • Liaise with trainer regarding student requirements
  • Arrange supervision and cover when trainer on annual leave
  • Complete any paperwork required with relation to student
  • Ensure any financial claims are forwarded to finance when necessary

Nursing Students

  • Liaise with Christchurch University regarding nursing student placements
  • Coordinate approved placements with the nursing team
  • Organise induction timetables and coordinate any training required
  • Forward details of student names and placement dates to finance for claim purposes

Trainee Nursing Associate Students

  • Liaise with Christchurch University regarding TNA student placements
  • Coordinate approved placements with the nursing team
  • Organise induction timetables and coordinate any training required
  • Forward details of student names and placement dates to finance for claim purposes

Physician Associate Students

  • Coordinate approved placements with the practice team
  • Liaise with GP supervisor and arrange supervision when trainer on leave
  • Organise induction timetables and coordinate any training required
  • Forward details of student names and placement dates to finance for claim purposes

CEF Administration

  • Arrange and monitor clinical training for local PCN in liaison with the CEF Lead, ensuring records of training are accurate and kept up to date.
  • Keep up to date with any changes to statutory, mandatory and recommended training requirements for all practice-based roles and PCN specific roles. Ensuring these changes are actioned and communicated with all practices within the PCN.
  • Liaise with all practices within the PCN on training compliance and new training opportunities.
  • Ensure that training is cost effective and training suppliers are quality checked.
  • Manage the CEF budgets, liaise with finance to process invoices, payments, and record costings for individual staff, ensuring to monitor budgets and raise any issues of concerns with the CEF lead.
  • Monitor education budgets, liaising with colleagues in other practices, training hub and other education providers as required.
  • Complete the National CPD return in relation to the local PCN staff.

General Duties

  • Provide administration support to the East Cliff Management team as required.
  • To work collaboratively and professionally with colleagues across Invicta Health, building and maintaining relationships.
  • To contribute to the development of services, including processes, templates and principles.
  • To take part in any statutory and mandatory training or other training and development programmes as requested.
  • Provide cover where required for Nursing Team Care-Coordinator
  • Any other reasonable duties as directed by your line manager.

Confidentiality, Equality and Diversity

  • In the undertaking of the duties outlined above the post-holder will have access to confidential and sensitive information. This must be kept strictly confidential at all times.
  • Policies and procedures relating to the protection of personal and sensitive data must be always adhered to and only divulged to authorised persons.
  • The post-holder will support the equality, diversity, and rights of patients & colleagues in a manner that is consistent with Invicta Health policies and legislation.
  • The privacy, dignity and beliefs of patients, carers and colleagues must be respected
  • The post-holder should behave in a manner which is welcoming, non-judgmental and respectful of the circumstances and rights of all visitors to the practice.

Data Protection

  • Under the Data Protection Act 1998:
  • You must not at any time use the personal data held by the organisation for a purpose not described in the Register entry or disclose such data to a third party.
  • If you are in any doubt regarding what you should or should not do in connection with the Data Protection Act, then you must contact your Manager.

Health & Safety

  • Employees must be aware of the responsibility placed on them under the Health and Safety at Work Act (1974) to maintain a healthy and safe working environment for both staff and visitors. Employees also have a duty to observe obligation under the organisation safety policies, and to maintain awareness of safe practices and assessment of risk.

Infection control

  • All staff, collectively and individually, have a duty of care in following best practice in adherence to guidelines which is a fundamental requirement in underpinning the management of Infection, Prevention and Control.

Safeguarding Children and Vulnerable Adults

  • Safeguarding of individuals who come into contact with our services whether a child or young person, person with Learning Disabilities or an older or vulnerable adult, is the responsibility of all employees of the organisation in whatever capacity they are employed

Safeguarding Children

  • The organisation adheres to the KCC Child Protection Procedures, and all employees have a duty of care and a responsibility to safeguard and promote the welfare of children.

Person Specification

Qualifications

Essential

  • *Good level of education including competent levels of numeracy and literacy

Experience

Essential

  • *Experience of working with Microsoft packages including, word, excel and power point
  • *Experience of coordinating and facilitating training
  • *Experience of budget management

Desirable

  • *Experience and knowledge of supervising medical student placements

Key Skills

Essential

  • *Pro-active approach to problem solving
  • *Ability to problem solve through analytical and structured thought processes
  • *Ability to use a variety of communication methods
  • *Works well as part of a team
  • *Autonomous plan of own workload
  • *Outstanding organisational and time management skills
  • *Ability to prioritise daily workload
  • *Excellent verbal and written communication skills
  • *Outstanding attention to detail

Personal Attributes

Essential

  • *Willingness to learn and adapt to change
  • *Able to work and remain calm under pressure
  • *Emotionally resilient
  • *Open and honest
  • *Reflective and self-aware
  • *Completer / Finisher
  • *Highly customer focused
  • *Positive can do attitude
Person Specification

Qualifications

Essential

  • *Good level of education including competent levels of numeracy and literacy

Experience

Essential

  • *Experience of working with Microsoft packages including, word, excel and power point
  • *Experience of coordinating and facilitating training
  • *Experience of budget management

Desirable

  • *Experience and knowledge of supervising medical student placements

Key Skills

Essential

  • *Pro-active approach to problem solving
  • *Ability to problem solve through analytical and structured thought processes
  • *Ability to use a variety of communication methods
  • *Works well as part of a team
  • *Autonomous plan of own workload
  • *Outstanding organisational and time management skills
  • *Ability to prioritise daily workload
  • *Excellent verbal and written communication skills
  • *Outstanding attention to detail

Personal Attributes

Essential

  • *Willingness to learn and adapt to change
  • *Able to work and remain calm under pressure
  • *Emotionally resilient
  • *Open and honest
  • *Reflective and self-aware
  • *Completer / Finisher
  • *Highly customer focused
  • *Positive can do attitude

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Cliff Practice (part of Invicta Health CIC)

Address

Montefiore Medical Centre

Dumpton Park Drive

Ramsgate

Kent

CT11 8AD


Employer's website

https://www.eastclifframsgate.nhs.uk (Opens in a new tab)

Employer details

Employer name

East Cliff Practice (part of Invicta Health CIC)

Address

Montefiore Medical Centre

Dumpton Park Drive

Ramsgate

Kent

CT11 8AD


Employer's website

https://www.eastclifframsgate.nhs.uk (Opens in a new tab)

For questions about the job, contact:

HR Adviser

Amanda Hancox

eastcliff.hr@nhs.net

Date posted

21 July 2023

Pay scheme

Other

Salary

£10.92 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A4481-23-0006

Job locations

Montefiore Medical Centre

Dumpton Park Drive

Ramsgate

Kent

CT11 8AD


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