Four Elms Medical centre

Business Administrator

The closing date is 23 February 2026

Job summary

The Business Administrator plays a key role in supporting the operational, financial, and administrative functions of the GP surgery. The post holder will ensure the smooth day-to-day running of the practice by providing high-quality administrative support, maintaining accurate records, supporting compliance requirements, and assisting with finance, HR, and business processes.

Main duties of the job

Administrative & Operational Support

Provide comprehensive administrative support to the Practice Manager and senior team

Manage and maintain practice records, policies, procedures, and business documentation

Support the organisation of meetings, prepare agendas, take notes of actions and decisions, and follow up actions

Handle correspondence, reports, and data entry accurately and confidentially

Maintain effective filing systems (electronic and paper)

Finance & Business Support

Assist with invoicing, payments, petty cash, and basic financial monitoring

Support financial reporting as required

Assist with NHS contract administration

Support procurement processes, liaise with suppliers and external contractors

HR & Workforce Administration

Support recruitment processes, including advertising roles and onboarding staff

Maintain staff records, training logs, and compliance documentation

Assist with rota administration, annual leave records, sickness monitoring

Governance, Compliance & Quality

Maintaining evidence, audits, and action plans

Support clinical and non-clinical audits as required

Ensure policies and procedures are reviewed and updated in line with regulations

Communication & Liaison

Act as a point of contact for the local health board and external stakeholders

Liaise with Cluster teams, NHS organisations, and other service providers

About us

Why Choose Four Elms Medical Centre?

A Thriving, Progressive Practice:

Become an essential part of our well-established, forward-thinking GP practice. Your expertise will play a key role in delivering high-quality, patient-centred care to our diverse community.

Collaborative, Supportive Environment:

Work alongside a team of dedicated healthcare professionals who believe in open communication, mutual respect, and teamwork. Your contributions and ideas will be valued, helping to shape the future of our practice.

Ongoing Professional Development:

We are committed to helping you grow! Access continuous training and career advancement opportunities, staying at the forefront of healthcare innovation and best practices.

Diverse Patient Population:

Engage with a wide range of patients, each presenting unique healthcare needs. Your compassion will significantly impact their lives, providing care that truly matters.

Exceptional Benefits:

  • A supportive team environment that values your well-being
  • Opportunities for CPD and professional growth

If you're ready to join a team thats dedicated to patient care, we want to hear from you!

Details

Date posted

13 February 2026

Pay scheme

Other

Salary

£14.50 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A4471-26-0000

Job locations

Sterling Close

Ffordd Pengam, Pengam Green

Cardiff

CF24 2HB


Job description

Job responsibilities

The Business Administrator plays a key role in supporting the operational, financial, and administrative functions of the GP surgery. The post holder will ensure the smooth day-to-day running of the practice by providing high-quality administrative support, maintaining accurate records, supporting compliance requirements, and assisting with finance, HR, and business processes.

Main duties of the job

Administrative & Operational Support

Provide comprehensive administrative support to the Practice Manager and senior team

Manage and maintain practice records, policies, procedures, and business documentation

Support the organisation of meetings, prepare agendas, take notes of actions and decisions, and follow up actions

Handle correspondence, reports, and data entry accurately and confidentially

Maintain effective filing systems (electronic and paper)

Finance & Business Support

Assist with invoicing, payments, petty cash, and basic financial monitoring

Support financial reporting as required

Assist with NHS contract administration

Support procurement processes, liaise with suppliers and external contractors

HR & Workforce Administration

Support recruitment processes, including advertising roles and onboarding staff

Maintain staff records, training logs, and compliance documentation

Assist with rota administration, annual leave records, sickness monitoring

Governance, Compliance & Quality

Maintaining evidence, audits, and action plans

Support clinical and non-clinical audits as required

Ensure policies and procedures are reviewed and updated in line with regulations

Communication & Liaison

Act as a point of contact for the local health board and external stakeholders

Liaise with Cluster teams, NHS organisations, and other service providers

Job description

Job responsibilities

The Business Administrator plays a key role in supporting the operational, financial, and administrative functions of the GP surgery. The post holder will ensure the smooth day-to-day running of the practice by providing high-quality administrative support, maintaining accurate records, supporting compliance requirements, and assisting with finance, HR, and business processes.

Main duties of the job

Administrative & Operational Support

Provide comprehensive administrative support to the Practice Manager and senior team

Manage and maintain practice records, policies, procedures, and business documentation

Support the organisation of meetings, prepare agendas, take notes of actions and decisions, and follow up actions

Handle correspondence, reports, and data entry accurately and confidentially

Maintain effective filing systems (electronic and paper)

Finance & Business Support

Assist with invoicing, payments, petty cash, and basic financial monitoring

Support financial reporting as required

Assist with NHS contract administration

Support procurement processes, liaise with suppliers and external contractors

HR & Workforce Administration

Support recruitment processes, including advertising roles and onboarding staff

Maintain staff records, training logs, and compliance documentation

Assist with rota administration, annual leave records, sickness monitoring

Governance, Compliance & Quality

Maintaining evidence, audits, and action plans

Support clinical and non-clinical audits as required

Ensure policies and procedures are reviewed and updated in line with regulations

Communication & Liaison

Act as a point of contact for the local health board and external stakeholders

Liaise with Cluster teams, NHS organisations, and other service providers

Person Specification

Experience

Essential

  • Previous experience in an administrative or business support role
  • Excellent organisational and time-management skills
  • Strong IT skills, including Microsoft Office (Word, Excel, Outlook)
  • High level of accuracy and attention to detail
  • Ability to handle confidential information appropriately
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team

Desirable

  • Experience working in a GP practice, NHS, or healthcare setting
  • Knowledge of primary care systems and NHS structures
  • Experience supporting finance, HR, or governance processes
  • Familiarity with EMIS
  • Understanding of HIW and NHS contractual requirements
Person Specification

Experience

Essential

  • Previous experience in an administrative or business support role
  • Excellent organisational and time-management skills
  • Strong IT skills, including Microsoft Office (Word, Excel, Outlook)
  • High level of accuracy and attention to detail
  • Ability to handle confidential information appropriately
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team

Desirable

  • Experience working in a GP practice, NHS, or healthcare setting
  • Knowledge of primary care systems and NHS structures
  • Experience supporting finance, HR, or governance processes
  • Familiarity with EMIS
  • Understanding of HIW and NHS contractual requirements

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Four Elms Medical centre

Address

Sterling Close

Ffordd Pengam, Pengam Green

Cardiff

CF24 2HB


Employer's website

https://fourelmsmedicalcentres.co.uk/ (Opens in a new tab)

Employer details

Employer name

Four Elms Medical centre

Address

Sterling Close

Ffordd Pengam, Pengam Green

Cardiff

CF24 2HB


Employer's website

https://fourelmsmedicalcentres.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice Manager

Helen Coulthard

practice.manager.w97048@wales.nhs.uk

02920030540

Details

Date posted

13 February 2026

Pay scheme

Other

Salary

£14.50 an hour

Contract

Permanent

Working pattern

Full-time

Reference number

A4471-26-0000

Job locations

Sterling Close

Ffordd Pengam, Pengam Green

Cardiff

CF24 2HB


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