Receptionist

Four Elms Medical centre

The closing date is 16 May 2025

Job summary

Four Elms Medical Centres are looking for two part time medical receptionists to join our busy, friendly practice team. The applicant must be enthusiastic and caring. We are seeking highly motivated, hardworking individuals with excellent communication skills, who are able to work within a team but also under their own initiative. The hours may be flexible but will range from 8.00 - 6.30 Monday to Friday. Each role is for 18 hours per week split into 3 x 6 hour shifts.

Main duties of the job

The main duties of the post will be dealing with patients in a polite and confident manner, answering the telephones, issuing prescriptions, liaising with clinicians and team members, and some adminstistration work. This role will require a sensitive, empathetic manner.

About us

Four Elms is a proactive and friendly practice serving over 15,000 patients in the Pengam Green area. We have a large, lively team, who enjoy having a bit of fun as well as working hard. It is busy but also rewarding and the Reception Team are valued as key colleagues within the organisation.

Date posted

02 May 2025

Pay scheme

Other

Salary

£12.43 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A4471-25-0000

Job locations

Sterling Close

Ffordd Pengam, Pengam Green

Cardiff

CF24 2HB

Cardiff Royal Infirmary

Newport Road

Cardiff

CF24 0SZ

Job description

Job responsibilities

Welcoming patients and visitors, in person or on the telephone.

Answering and/or referring enquiries appropriately.

Maintaining confidentiality of personal information.

Assisting in maintaining the smooth running of the reception office by carrying out general administrative and reception tasks.

Contribute to the team effort by working effectively as a valued team member.

Job description

Job responsibilities

Welcoming patients and visitors, in person or on the telephone.

Answering and/or referring enquiries appropriately.

Maintaining confidentiality of personal information.

Assisting in maintaining the smooth running of the reception office by carrying out general administrative and reception tasks.

Contribute to the team effort by working effectively as a valued team member.

Person Specification

Knowledge and Skills

Essential

Ability to multi task. Flexibility. Excellent telephone manner. Good literacy skills. Ability to time manage. A focus on quality and attention to detail. Good IT skills.

Person Specification

Knowledge and Skills

Essential

Ability to multi task. Flexibility. Excellent telephone manner. Good literacy skills. Ability to time manage. A focus on quality and attention to detail. Good IT skills.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Four Elms Medical centre

Address

Sterling Close

Ffordd Pengam, Pengam Green

Cardiff

CF24 2HB

Employer's website

https://fourelmsmedicalcentres.co.uk/ (Opens in a new tab)

Employer details

Employer name

Four Elms Medical centre

Address

Sterling Close

Ffordd Pengam, Pengam Green

Cardiff

CF24 2HB

Employer's website

https://fourelmsmedicalcentres.co.uk/ (Opens in a new tab)

For questions about the job, contact:

Business Partner

Phillip Davies

phill.davies4@wales.nhs.uk

02920030540

Date posted

02 May 2025

Pay scheme

Other

Salary

£12.43 an hour

Contract

Permanent

Working pattern

Part-time

Reference number

A4471-25-0000

Job locations

Sterling Close

Ffordd Pengam, Pengam Green

Cardiff

CF24 2HB

Cardiff Royal Infirmary

Newport Road

Cardiff

CF24 0SZ

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