Job summary
Part Time GP Receptionist required at a busy surgery in Cheylesmore, Coventry for 22.5 hours per week. Hourly rate £11.50 per hour. Shifts at the Surgery are 8am to 1pm & 2pm to 6:30pm due to Surgery opening hours so shifts will be assigned as per business needs. Please do not apply if you cannot work within these hours.The shift times are non-negotiable due to the opening hours of the surgery. Employed on a fixed term contract for 3 months initially with a view to Permanent contract.
Main duties of the job
- Deal with patient enquiries, on the phone, via email, on the clinical system and face to face - making appointments as necessary.
- Carry out requests for repeat prescriptions.
- Complete the appropriate paperwork for all new patient registrations ensuring that all information is clear and accurate to prevent delays in registering.
- Action email requests and post on the clinical system.
- Provide cover and support during holiday periods and absences.
- Follow the procedures for opening and closing the surgery.
- To strictly adhere to the Cheylesmore Surgery policies and protocols.
- To undertake any other tasks/duties as determined by the Clinicals or Management Team in accordance with this grade of post.
- Assist with tasks such as assigning electronic results to GP's, monitoring them and actioning any requests made by the GP's within appropriate timescales.
About us
Cheylesmore Surgery are a 2 Partner GP Training Practice, with salaried GP's, Clinical Pharmacists, Paramedic Practitioner, Physician Associate.
We are an EMIS Web Practice and also use DOCMAN and AccuRx.
Sited in Modern Health Centre building with car parking available including disabled spaces.
Job description
Job responsibilities
- Deal with patient enquiries, on the phone, via email, on the clinical system and face to face - making appointments as necessary.
- Carry out requests for repeat prescriptions.
- Complete the appropriate paperwork for all new patient registrations ensuring that all information is clear and accurate to prevent delays in registering.
- Action email requests and post on the clinical system.
- Provide cover and support during holiday periods and abscences.
- Follow the procedures for opening and closing the surgery.
- To strictly adhere to the Cheylesmore Surgery policies and protocols.
- To undertake any other tasks/duties as determined by the Clinicals or Management Team in accordance with this grade of post.
- Assist with tasks such as assigning electronic results to GP's, monitoring them and actioning any requests made by the GP's within appropriate timescales.
Job description
Job responsibilities
- Deal with patient enquiries, on the phone, via email, on the clinical system and face to face - making appointments as necessary.
- Carry out requests for repeat prescriptions.
- Complete the appropriate paperwork for all new patient registrations ensuring that all information is clear and accurate to prevent delays in registering.
- Action email requests and post on the clinical system.
- Provide cover and support during holiday periods and abscences.
- Follow the procedures for opening and closing the surgery.
- To strictly adhere to the Cheylesmore Surgery policies and protocols.
- To undertake any other tasks/duties as determined by the Clinicals or Management Team in accordance with this grade of post.
- Assist with tasks such as assigning electronic results to GP's, monitoring them and actioning any requests made by the GP's within appropriate timescales.
Person Specification
Qualifications
Essential
- Experience of working as a GP Receptionist preferable. Experience working in a Customer Service environment preferable.
Person Specification
Qualifications
Essential
- Experience of working as a GP Receptionist preferable. Experience working in a Customer Service environment preferable.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.