Occupational Therapy Care Coordinator

Job description

Job responsibilities

Summary of Main Duties of job

Assessments will be within the patient's own home, care homes, GP surgeries, or via telephone. As some assessments are community based, the ability to travel to a variety of venues throughout the PCN is essential

To contact patients via telephone to complete initial templates and book appointments in agreement with an Occupational Therapist.

To help identify patients via SystmOne searches that would be suitable for proactive Occupational Therapy input, under the guidance of an Occupational Therapist.

Supporting Occupational Therapists to carry out functional assessments and follow-up visits within the patients own home, within the service remit

To be able to complete basic visits and assessments independently as instructed by an Occupational Therapist (full training will be given)

Supporting in the delivery of group interventions and education

To support with falls café work, some travel may be required within the PCN locality

Prescription of basic equipment within remit of job role (training will be provided)

Delivery and fitting (where required) of assistive equipment as directed by the Occupational Therapist and safe moving and handling of the same

To maintain a personal duty of care.

To be responsible for the correct and safe use of the physical environment including equipment and to be responsible for the allocation of these resources

Actively participates in, in-service training opportunities

Demonstrating and practising exercises under the guidance of an Occupational Therapist

Effective and accurate communication with patients, families and the multi-disciplinary team regarding outcomes of assessments and visits within scope of the job role

Making onward referrals to health and social care providers as required using appropriate IT systems

To adhere to PCN, Departmental, and other relevant standards, policies and procedures, RCOT Professional Standards for OT Practice and RCOT code of Ethics and Professional Conduct

This is not an exhaustive list and other duties may be required with prior discussion

Induction and training will be provided along with team support, supervision and training opportunities.

Communications and Relationships

Behave in a manner that respects the differing needs and cultures of other staff

To assess patient understanding of therapy intervention, gain valid informed consent and have the capacity to work within a legal framework with patients who lack the capacity to consent to treatment.

To communicate with clients and their carers information regarding interventions and expected outcomes within scope of job role

To provide information that enables patients to make informed decisions

To communicate effectively and appropriately at all times within the MDT and with patients and relatives, setting high standards that represent and promote the Occupational Therapy team and the PCN

To communicate sensitive information in an understandable format to patients, carers and other staff

Patient Care

Professionally and legally responsible and accountable for all aspects of their own high standard of clinical and non-clinical activity associated with individual patient care

To use the assessment results to recommend the best course of intervention, including equipment provision and referral to other services.

To provide indirect intervention via:

o Verbal and written advice

o Providing appropriate recommendations for patients.

o The ability to complete referrals to other professionals

o To adapt plans to meet individual patient circumstances including due regard for cultural differences.

o To ensure that patients and carers are involved in the planning and prioritisation of plans wherever possible.

Provide services in a manner that enables all members of the community to access them, irrespective of race, ethnic origin, physical or mental disability and access appropriate services to their age and gender.

Accept responsibility for own case load and to work alongside therapists to prioritise patients based on need, making effective and efficient use of time.

Undertake assessments of patients with a range of presentations, and to use reasoning skills/manual techniques to provide accurate intervention.

Use assessment and reasoning skills to plan safe, effective and appropriate interventions.

Demonstrates a high level of dexterity, manual handling skills & therapeutic handling skills & for the assessment, treatment and therapy interventions of patients.

Responsible for clinical records and reports in accordance with documentation standards for the PCN, and team procedures for documentation and Information Governance.

Record accurate data/information to ensure quality standards are met

Policy and Service Development

Work within departmental and organisational guidelines/standards, to monitor own practice.

To comply with the implementation of organisational and departmental policies and procedures.

Awareness of Health and Safety in relating to work activities, implement any policies and promptly report and record any incidents.

Demonstrate an understanding of clinical governance and apply to the work situation.

Attend mandatory training and to adhere to all PCN policies and procedures as they pertain to personnel, health & safety and child protection and elder protection issues, Basic Life Support and continuing health care needs.

Work alongside Occupational Therapy Service Development Lead and the PCN Occupational Therapists in the promotion of the Occupational Therapy service in East Lindsey Primary Care Network to other staff members and to the patient population.

Person Specification

Knowledge, Skills, Training and Experience

Essential

• Experience of working in a similar role is desirable
• Excellent verbal communication skills face to face and on telephone including the skills to adapt communication style where there may be communication difficulties
• Ability to communicate with patients or carers who may be upset due to distressing circumstances
• Good written communication skills
• Experience of working with people with illness or recovering from illness and or disability
• Experience of working in a patient/public/customer facing role
• Able to organise own diary within a work environment
• Able and willing to undertake updates in training to meet the requirements of the role
• Evidence of reasoning skills enabling good outcomes for patient intervention
• Evidence of ongoing learning to maintain skills
• Ability to apply a level of analytical and judgmental skill to gather information, and make judgements on patient assessment and intervention
• The ability to make decisions regarding patients equipment needs and suitability of the home environment to accommodate the equipment
• Ability to prioritise
• Ability to work under pressure to meet time deadlines
• The ability to plan and organise own workload and make best use of time

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

East Lindsey Primary Care Network

Address

Woodhall Spa New Surgery

The Broadway

Woodhall Spa

Lincolnshire

LN10 6SQ

Employer's website

http://www.elpcn.co.uk/ (Opens in a new tab)