Job summary
Are you a looking for an exciting new opportunity and have previous experience of managing a GP practice?
Do you have a track record of building capability within a team?
Experience with CQC preparation and the ability to deliver growth to revenue streams?
The ability to demonstrate leadership and management capabilities and an excellent communicator?
If this sounds like you, Goldsworth Medical Practice are looking for a Practice Manager to work across both of our sites.
Goldsworth Medical Practice is a high performing forward thinking and friendly GP training practice with a strong ethos of continuity of patient care, team work and peer support.
We have a list size of circa 13100 patients, use EMIS and our most recent CQC rating was GOOD. We operate on a mixture of clinical triage, multidisciplinary working and customised sessions.
Our practice employs a wide MDT that shares the GP workload and currently comprises our experienced GP Partners, Salaried GPs, Advanced Nurse Practitioners, Chronic Disease Specialist Nurses, Practice Nurses, HCA'sand Clinical Pharmacists who work across both of our sites.
Main duties of the job
Working with the site Clinical and Operational Leads to manage and lead the practice both operationally and strategically, ensuring achievement of targets, delivery within budget and the development of the service. This includes being responsible for the day-to-day smooth running of the practice supported by the Deputy Practice Manager and Clinical Leadership.
In addition, the Practice Manager is required to develop effective working relationships with key stakeholders and ensure delivery of a high quality, value for money service to patients.
On a day-to-day basis ensure the delivery of excellent patient care by leading the practice team with vision and drive and provide support to the clinical and nursing teams
Be a champion of equality and diversity, ensuring good community culture across the practice, utilising organisational communication tools and resources.
Manage services as required to meet contractual, quality and safety expectations
Ensure there is a system in place to effectively communicate with staff and patients within the practice including regular practice meetings and leadership of the practice patient participation group
Identification and implementation of systems to improve the efficiency and effectiveness of the practice
About us
To be considered for this exciting role you must have
- Degree level certification, relevant management or finance qualification
- Significant people, appraisal and performance management systems experience
- Good working knowledge of employment law, health & safety, employment contracts
- Experienced with Microsoft Office software
- Significant Experience of dealing with the public/patients
- Demonstrable experience of developing and working with teams
- Financial management experience
- Demonstrable experience of working within a budget and increasing income
In return we offer
- Competitive salary scales
- 25 days annual leave which increases by a day for each year worked up to a maximum of 30 days plus all bank holidays pro rata
- Access to a range of training platforms providing opportunity to significantly develop your existing skillset
- On-site parking
- Monthly Mobile Phone reimbursement
- Varied opportunities for career development within our PCN
- Company NHS pension
- A range of other exciting employee benefits such as access to register for a Blue Light Card to access more than 15,000 discounts from large national retailers to local businesses across categories such as holidays, cars, days out, fashion, gifts, insurance, phones, and many more. You will automatically have access to our BUPA employee assistance & wellbeing services.
If this sounds like you, do not hesitate to apply today!
Job description
Job responsibilities
See atatched Job description
To manage and coordinate all aspects of the practices day-to-day
business, motivating and managing staff, optimizing efficiency and financial
performance, and ensuring the practice achieves its long-term strategies.
Medical practice management has grown in importance over the last
few years. There is a need to ensure
that the practice is efficient, financially well managed, has well-trained and
motivated staff, and complies with an increasing range of legal and business
requirements. These are as important as
ensuring high quality patient care.
The role has two dimensions.
On the one hand, to ensure through delegation to others that the
day-to-day running is carried out effectively and efficiently. On the other hand, the manager will need to
look beyond todays challenges and assimilate the forthcoming changes in the
NHS and the impact they may have on the practice.
Job description
Job responsibilities
See atatched Job description
To manage and coordinate all aspects of the practices day-to-day
business, motivating and managing staff, optimizing efficiency and financial
performance, and ensuring the practice achieves its long-term strategies.
Medical practice management has grown in importance over the last
few years. There is a need to ensure
that the practice is efficient, financially well managed, has well-trained and
motivated staff, and complies with an increasing range of legal and business
requirements. These are as important as
ensuring high quality patient care.
The role has two dimensions.
On the one hand, to ensure through delegation to others that the
day-to-day running is carried out effectively and efficiently. On the other hand, the manager will need to
look beyond todays challenges and assimilate the forthcoming changes in the
NHS and the impact they may have on the practice.
Person Specification
Qualifications
Essential
- Relevant business, management, HR or finance qualification or degree
- Evidence of a commitment to continuing professional development and training in different areas of management
Experience
Essential
- Experience of, and success at, motivating and managing people
- Experience of working in teams and able to promote a team spirit
- Familiar with employment law and employment-related legislation
- Business planning
- Working in an IT-dependent environment
- Financial management including managing budgets and financial forecasting
Desirable
- Contingency planning to ensure business continuity
- Project management
- Facilities management
- Health & safety
- Risk assessment
Knowledge & Skills
Essential
- Leadership skills
- Team-working skills
- Excellent inter-personal skills
- Financial acumen
- Delegation skills
- A solutions focussed approach
- Makes things happen
- Good communicator (oral and written)
- Ability to listen and empathise
- Mentoring/coaching
- Competent with use of office IT
- Chairmanship and co-ordination
- Good time management
- Problem solving
- Negotiating
- Able to manage change
- Multi-tasking skills
- Networking
- Facilitation
- Managing conflict
Desirable
- Organised & decisive in implementing a vision
- Process management
- Ability to develop comprehensive systems to solve organisational problems
Motivation
Essential
- Empathy for the healthcare/public service environment
- Self motivated able to work with minimal direction
- Ability to work steadily towards goals regardless of distractions
- Adaptable, innovative, forward looking
- Enthusiasm, with energy and drive
- Gains respect by example and leadership
- Honest, caring and sympathetic
- Strategic thinking with vision
- Good sense of humour, personable
- Hard working, reliable and resourceful
- Willing to work flexible hours as necessary
- Considered, steady approach
- Clear thinking
- Diplomacy
Other
Essential
- Ability to travel to meetings outside the Practice.
Person Specification
Qualifications
Essential
- Relevant business, management, HR or finance qualification or degree
- Evidence of a commitment to continuing professional development and training in different areas of management
Experience
Essential
- Experience of, and success at, motivating and managing people
- Experience of working in teams and able to promote a team spirit
- Familiar with employment law and employment-related legislation
- Business planning
- Working in an IT-dependent environment
- Financial management including managing budgets and financial forecasting
Desirable
- Contingency planning to ensure business continuity
- Project management
- Facilities management
- Health & safety
- Risk assessment
Knowledge & Skills
Essential
- Leadership skills
- Team-working skills
- Excellent inter-personal skills
- Financial acumen
- Delegation skills
- A solutions focussed approach
- Makes things happen
- Good communicator (oral and written)
- Ability to listen and empathise
- Mentoring/coaching
- Competent with use of office IT
- Chairmanship and co-ordination
- Good time management
- Problem solving
- Negotiating
- Able to manage change
- Multi-tasking skills
- Networking
- Facilitation
- Managing conflict
Desirable
- Organised & decisive in implementing a vision
- Process management
- Ability to develop comprehensive systems to solve organisational problems
Motivation
Essential
- Empathy for the healthcare/public service environment
- Self motivated able to work with minimal direction
- Ability to work steadily towards goals regardless of distractions
- Adaptable, innovative, forward looking
- Enthusiasm, with energy and drive
- Gains respect by example and leadership
- Honest, caring and sympathetic
- Strategic thinking with vision
- Good sense of humour, personable
- Hard working, reliable and resourceful
- Willing to work flexible hours as necessary
- Considered, steady approach
- Clear thinking
- Diplomacy
Other
Essential
- Ability to travel to meetings outside the Practice.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.