Care Coordinator

Job summary

A Care Coordinator is a non-clinical member of the practice team whose main purpose is to help patientsespecially those with complex health and social care needsnavigate and manage their care more effectively.

Working closely with GPs, nurses, social prescribers, pharmacists, and other primary care colleagues, Care Coordinators take a proactive approach to supporting patients. They help design and implement personalised care plans, coordinate appointments and referrals, and ensure that patients are connected to the right services at the right time.

This role is central to:

• Improving patient outcomes and experience

• Reducing avoidable hospital admissions

• Supporting the delivery of personalised, joined-up care as part of the NHS Long Term Plan and Primary Care Network (PCN) priorities

Care Coordinators act as a bridge between the clinical team and the patient, freeing up clinical time while ensuring patients feel supported, informed, and empowered to manage their health.

Main duties of the job

About us

We are a friendly and forward-thinking GP surgery serving a diverse patient population in our local community. As part of the NHS primary care system, we provide a wide range of services including general medical care, chronic disease management, health promotion and support for mental health and wellbeing.

Our multidisciplinary team includes GPs, practice nurses, healthcare assistants, clinical pharmacists, physician associates, social prescribing link workers and now Care Coordinators all working together to deliver high-quality, patient-centred care.