Job summary
Woodstock Bower has an exceptional team of staff who are highly committed to providing a first class service to our patient population. We are now seeking a further Healthcare Assistant to assist the GPs and practice nursing team in the service and delivery of care management to the practice population.
Main duties of the job
You will undertake, record and follow current guidelines for procedures which you have received appropriate training:
Anticoagulation clinics, B12 vaccinations, aural care, suture removal, diabetic foot checks, NHS health checks, Teledermatology, BP checks, Venepuncture, ECGs and supporting patients in long term planning.
About us
Woodstock Bower is a well established surgery serving over 11000 patients and comprising of 3 GP Partners, 1 Salaried GP, 2 long term locums, an advanced clinical practitioner, 5 practice nurses, 2 HCAs, a practice manager, an assistant practice manager and a robust team of administrative support.
We are part of Rotherham Central North PCN which gives us a wider team and consists of physiotherapists, mental health workers, admiral nurses and social prescribers.
Job description
Job responsibilities
To assist the GPs
and practice nurse team in the service and delivery of the care management of
the practice population
Responsible to: The Practice Manager and ultimately, the GP Partners.
The post holder
works under direct supervision of the Partners and undertakes task and
duties delegated by the practice nursing team. They will work collaboratively
with the general practice team to meet the needs of patients, following policy
and procedures while providing supervision to more junior staff.
Key
responsibilities
- Communicate effectively with other team
members
- Communicate effectively with patients
and carers, recognising their needs for alternative methods of
communication
Personal
and people development
- Take responsibility for own
developmental learning and performance, including participating in
supervision
- Take responsibility for maintaining a
record of own personal development
- Work with management on any new
training requirements
- To recognise and understand the roles
and responsibilities of individuals working in the primary health care
team
- Be aware of the legal issues pertinent
to the role of a basic HCA
Health,
safety and security
- Use the personal security systems
within the workplace according to practice guidelines
- Identify the risks involved in work
activities and undertake them in a way that manages the risks
- Use appropriate infection control
procedures and maintain work areas in each clinical room so that they are
clean, safe and free from hazards reporting of any potential risks
identified, including hand washing/PPE, universal hygiene procedures, collection and handling of laboratory speciments, segregation and disposal of waste materials, decontamination of instruments and clinical equipment, reporting and treatment of sharps injuries, dealing with blood and body fluid spillages, assist patients and colleagues in adopting sound infection control measures.
- Understand and apply the principles of
the cold chain
- Ensure safe storage, rotation and
disposal of vaccines and drugs within area of responsibility
- Know the general principles of first
aid and resuscitation to be able to undertake initial actions as
appropriate
- Be aware of statutory child health
procedures and statutory local guidance and referral criteria
- Know the health and safety policies and
procedures within the workplace, including fire procedures, maintaining
documentation, monitoring and maintaining of equipment and furniture
within your area of responsibility
- Use the computer monitor safely
- Be able to identify the risks to health
of microbiological and chemical hazards within the working environment
according to the Control of Substances Hazardous to Health
Service
improvement
- Be aware of and, if appropriate, assist
in current clinical audit
- Be aware of current guidelines and
Quality Outcome Framework
- Work with colleagues in the team on the
development of current and new services and other initiatives
- Deal with requests from patients and
clinical staff for health information leaflets
Quality
- Alert other team members to issues of
quality and risk in the care of patients
- Ensure own actions are consistent with
clinical governance systems
- Practice in accordance with agreed standards
of care
- Enable patients to access appropriate
professionals in the team
- Ensure stock items under your control
are ordered and available in the treatment and consulting rooms
- Know how clinical governance affects
the HCA role and bring to the attention of more senior staff any specific
risk situation
- Know the practice's policies,
especially the whistle-blowing policy, available in the practice staff
handbook
- Be able to manage your own time
effectively
Equality
and diversity
- Act in ways that recognise the
importance of people's rights, interpreting them in a way that is
consistent with procedures
- Respect the privacy, dignity, needs and
beliefs of patients and carers
- Understand basic legal and
communication issues regarding child abuse, family violence, vulnerable
adults, substance abuse and addictive behaviour
- Act as a chaperone
Clinical
skills health and well-being
- Undertake, record and follow guidelines
for the tasks and procedures for which you have received appropriate
training:
- Anticoagulation Clinics
- B12/Vaccinations
- Aural Care
- Suture Removal
- Spirometry/Diabetic Foot Checks
- NHS Health Checks
- Teledermatology
- Supporting patients in Long Term
Planning
- Urinalysis and preparation of specimens
for investigation by the pathology laboratories
- Measuring and recording following physiological
measurements in routine presentations, and for pre medical checks:
- Blood Pressure
- Pulse Rate And Rhythm
- Temperature
- Height And Weight - Body Mass Index
- Visual Acuity
- Venepuncture
- ECG
- New patient checks
- Prepare and maintain environments and
equipment before, during and after patient care interventions
- Assist in raising awareness of health
and well-being, and how it can be promoted
- Give accurate and appropriate
information to patients and groups within own competence
Information
processes
- Record information and activities
undertaken with patients and carers in an accurate and timely fashion
using manual or computer systems as appropriate using practice templates
- Maintain confidentiality or information
relating to patients, relatives, staff and the practice
Job description
Job responsibilities
To assist the GPs
and practice nurse team in the service and delivery of the care management of
the practice population
Responsible to: The Practice Manager and ultimately, the GP Partners.
The post holder
works under direct supervision of the Partners and undertakes task and
duties delegated by the practice nursing team. They will work collaboratively
with the general practice team to meet the needs of patients, following policy
and procedures while providing supervision to more junior staff.
Key
responsibilities
- Communicate effectively with other team
members
- Communicate effectively with patients
and carers, recognising their needs for alternative methods of
communication
Personal
and people development
- Take responsibility for own
developmental learning and performance, including participating in
supervision
- Take responsibility for maintaining a
record of own personal development
- Work with management on any new
training requirements
- To recognise and understand the roles
and responsibilities of individuals working in the primary health care
team
- Be aware of the legal issues pertinent
to the role of a basic HCA
Health,
safety and security
- Use the personal security systems
within the workplace according to practice guidelines
- Identify the risks involved in work
activities and undertake them in a way that manages the risks
- Use appropriate infection control
procedures and maintain work areas in each clinical room so that they are
clean, safe and free from hazards reporting of any potential risks
identified, including hand washing/PPE, universal hygiene procedures, collection and handling of laboratory speciments, segregation and disposal of waste materials, decontamination of instruments and clinical equipment, reporting and treatment of sharps injuries, dealing with blood and body fluid spillages, assist patients and colleagues in adopting sound infection control measures.
- Understand and apply the principles of
the cold chain
- Ensure safe storage, rotation and
disposal of vaccines and drugs within area of responsibility
- Know the general principles of first
aid and resuscitation to be able to undertake initial actions as
appropriate
- Be aware of statutory child health
procedures and statutory local guidance and referral criteria
- Know the health and safety policies and
procedures within the workplace, including fire procedures, maintaining
documentation, monitoring and maintaining of equipment and furniture
within your area of responsibility
- Use the computer monitor safely
- Be able to identify the risks to health
of microbiological and chemical hazards within the working environment
according to the Control of Substances Hazardous to Health
Service
improvement
- Be aware of and, if appropriate, assist
in current clinical audit
- Be aware of current guidelines and
Quality Outcome Framework
- Work with colleagues in the team on the
development of current and new services and other initiatives
- Deal with requests from patients and
clinical staff for health information leaflets
Quality
- Alert other team members to issues of
quality and risk in the care of patients
- Ensure own actions are consistent with
clinical governance systems
- Practice in accordance with agreed standards
of care
- Enable patients to access appropriate
professionals in the team
- Ensure stock items under your control
are ordered and available in the treatment and consulting rooms
- Know how clinical governance affects
the HCA role and bring to the attention of more senior staff any specific
risk situation
- Know the practice's policies,
especially the whistle-blowing policy, available in the practice staff
handbook
- Be able to manage your own time
effectively
Equality
and diversity
- Act in ways that recognise the
importance of people's rights, interpreting them in a way that is
consistent with procedures
- Respect the privacy, dignity, needs and
beliefs of patients and carers
- Understand basic legal and
communication issues regarding child abuse, family violence, vulnerable
adults, substance abuse and addictive behaviour
- Act as a chaperone
Clinical
skills health and well-being
- Undertake, record and follow guidelines
for the tasks and procedures for which you have received appropriate
training:
- Anticoagulation Clinics
- B12/Vaccinations
- Aural Care
- Suture Removal
- Spirometry/Diabetic Foot Checks
- NHS Health Checks
- Teledermatology
- Supporting patients in Long Term
Planning
- Urinalysis and preparation of specimens
for investigation by the pathology laboratories
- Measuring and recording following physiological
measurements in routine presentations, and for pre medical checks:
- Blood Pressure
- Pulse Rate And Rhythm
- Temperature
- Height And Weight - Body Mass Index
- Visual Acuity
- Venepuncture
- ECG
- New patient checks
- Prepare and maintain environments and
equipment before, during and after patient care interventions
- Assist in raising awareness of health
and well-being, and how it can be promoted
- Give accurate and appropriate
information to patients and groups within own competence
Information
processes
- Record information and activities
undertaken with patients and carers in an accurate and timely fashion
using manual or computer systems as appropriate using practice templates
- Maintain confidentiality or information
relating to patients, relatives, staff and the practice
Person Specification
Qualifications
Essential
- Previous experience of working as an Healthcare Assistant and
- knowledge of a Primary Care Setting
- Qualified in Phlebotomy
Desirable
- Good literacy skills &
- knowledge of System One
Person Specification
Qualifications
Essential
- Previous experience of working as an Healthcare Assistant and
- knowledge of a Primary Care Setting
- Qualified in Phlebotomy
Desirable
- Good literacy skills &
- knowledge of System One
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
