Newquay Health Centre

Medical secretary

The closing date is 11 January 2026

Job summary

To accurately type referrals, letters and reports as instructed.

To make various NHS, private and Choose and Book appointments as requested.

To deal with queries when necessary from C&B coordinators, patients, doctors, hospitals etc.

Send and receive documents and information by phone and email

This job description is not an exhaustive list of duties and may be amended in the light of practice need, you may be asked to carry out other duties based on your skillset.

Main duties of the job

Previous experience in General Practice would be advantageous. Duties will include, but not limited to: communicating with clinicians and patients, typing of referrals, and booking hospital appointments via standard letter format and also specific choose and book software.

In the role of Medical Secretary, you will be tasked with managing a variety of administrative duties within the practice, ensuring seamless daily operations, supporting physicians, and engaging with patients. The ideal candidate will have past experince of working with in the NHS, excellent IT and communication skills, attention to detail, and a strong understanding of confidentiality and office procedures.

Attention to detail, speed and accuracy are crucial.

About us

Newquay Health Centre is a busy GP practice serving a growing population of approx 17,500 patients.

We aim to provide high-quality medical services in a friendly, happy and healthy environment for both patients and staff.

We have a multidisciplinary clinical team and an integral Admin team, with the opportunity of further training and role development.

Details

Date posted

09 December 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A4355-25-0006

Job locations

The Health Centre

St. Thomas Road

Newquay

Cornwall

TR7 1RU


Job description

Job responsibilities

To be provided on request.

The post-holder is a Medical Secretary.To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team.Duties can include, but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies. Furthermore, duties can also include supporting the administration and receptionist teams as required.To be responsible for SNOMED CT coding of relevant information into patients electronic healthcare records on the clinical system, adhering to the organisations coding policy.The post-holder will be an integral part of the general practice team.

Job description

Job responsibilities

To be provided on request.

The post-holder is a Medical Secretary.To be responsible for undertaking a wide range of secretarial and administrative duties and the provision of administrative support to the multidisciplinary team.Duties can include, but are not limited to, the processing of information (electronic and hard copy) in a timely manner, liaising with multidisciplinary team members and external agencies such as secondary care and community service providers in accordance with current policies. Furthermore, duties can also include supporting the administration and receptionist teams as required.To be responsible for SNOMED CT coding of relevant information into patients electronic healthcare records on the clinical system, adhering to the organisations coding policy.The post-holder will be an integral part of the general practice team.

Person Specification

Experience

Essential

  • Essential
  • Experience in a secretarial setting.
  • Experience of working within the NHS as a medical secretary.
  • Experience of dealing with medical paperwork.
  • An understanding, acceptance and adherence to the need for strict confidentiality
  • Ability to use own judgement, resourcefulness and common sense
  • Ability to work as part of an integrated multi-skilled team
  • Pleasant and articulate
  • Able to work under pressure
  • Able to work in a changing environment
  • Able to use own initiative
  • Attention to detail
  • Empathy and patience
  • Professionalism

Desirable

  • Experience of EMIS clinical system
  • Experience of working in a GP practice or other primary care environment.
Person Specification

Experience

Essential

  • Essential
  • Experience in a secretarial setting.
  • Experience of working within the NHS as a medical secretary.
  • Experience of dealing with medical paperwork.
  • An understanding, acceptance and adherence to the need for strict confidentiality
  • Ability to use own judgement, resourcefulness and common sense
  • Ability to work as part of an integrated multi-skilled team
  • Pleasant and articulate
  • Able to work under pressure
  • Able to work in a changing environment
  • Able to use own initiative
  • Attention to detail
  • Empathy and patience
  • Professionalism

Desirable

  • Experience of EMIS clinical system
  • Experience of working in a GP practice or other primary care environment.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Newquay Health Centre

Address

The Health Centre

St. Thomas Road

Newquay

Cornwall

TR7 1RU


Employer's website

https://www.newquayhealthcentre.co.uk/ (Opens in a new tab)

Employer details

Employer name

Newquay Health Centre

Address

The Health Centre

St. Thomas Road

Newquay

Cornwall

TR7 1RU


Employer's website

https://www.newquayhealthcentre.co.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Practice manager

Janey Meachem

jane.meachem@nhs.net

01637850002

Details

Date posted

09 December 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Full-time

Reference number

A4355-25-0006

Job locations

The Health Centre

St. Thomas Road

Newquay

Cornwall

TR7 1RU


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