Job summary
To accurately type referrals, letters and reports
as instructed.
To make various NHS, private and Choose and Book
appointments as requested.
To deal with queries when necessary from C&B coordinators, patients, doctors, hospitals etc.
Send and receive documents and information by phone
and email
This job description is not an exhaustive list of
duties and may be amended in the light of practice need, you may be asked to
carry out other duties based on your skillset.
Main duties of the job
Previous experience in General Practice would be
advantageous. Duties will include, but not limited to: communicating with
clinicians and patients, typing of referrals, and booking hospital appointments
via standard letter format and also specific choose and book software.
In the role of Medical Secretary, you will be
tasked with managing a variety of administrative duties within the practice,
ensuring seamless daily operations, supporting physicians, and engaging with
patients. The ideal candidate will have excellent IT and communication skills,
attention to detail, and a strong understanding of confidentiality and office
procedures.
Attention to detail, speed and accuracy are
crucial.
About us
Newquay Health Centre is a busy
GP practice serving a growing population of approx 17,500 patients.
We aim to provide high-quality
medical services in a friendly, happy and healthy environment for both patients
and staff.
We have a multidisciplinary
clinical team and an integral Admin team, with the opportunity of further
training and role development.
Job description
Job responsibilities
To be provided on request.
The post-holder is a Medical Secretary.To be
responsible for undertaking a wide range of secretarial and administrative
duties and the provision of administrative support to the multidisciplinary
team.Duties can
include, but are not limited to, the processing of information (electronic and
hard copy) in a timely manner, liaising with multidisciplinary team members and
external agencies such as secondary care and community service providers in
accordance with current policies. Furthermore, duties can also include
supporting the administration and receptionist teams as required.To be responsible for SNOMED CT
coding of relevant information into patients electronic healthcare records on
the clinical system, adhering to the organisations coding policy.The post-holder will be an integral
part of the general practice team.
Job description
Job responsibilities
To be provided on request.
The post-holder is a Medical Secretary.To be
responsible for undertaking a wide range of secretarial and administrative
duties and the provision of administrative support to the multidisciplinary
team.Duties can
include, but are not limited to, the processing of information (electronic and
hard copy) in a timely manner, liaising with multidisciplinary team members and
external agencies such as secondary care and community service providers in
accordance with current policies. Furthermore, duties can also include
supporting the administration and receptionist teams as required.To be responsible for SNOMED CT
coding of relevant information into patients electronic healthcare records on
the clinical system, adhering to the organisations coding policy.The post-holder will be an integral
part of the general practice team.
Person Specification
Experience
Essential
- Essential
- Experience of dealing with medical paperwork
- An understanding, acceptance and adherence to the need for strict confidentiality
- Ability to use own judgement, resourcefulness and common sense
- Ability to work as part of an integrated multi-skilled team
- Pleasant and articulate
- Able to work under pressure
- Able to work in a changing environment
- Able to use own initiative
- Attention to detail
- Empathy and patience
- Professionalism
Desirable
- Experience of EMIS clinical system
- Experience of working in a GP practice or other primary care environment.
- Experience in a secretarial setting
Person Specification
Experience
Essential
- Essential
- Experience of dealing with medical paperwork
- An understanding, acceptance and adherence to the need for strict confidentiality
- Ability to use own judgement, resourcefulness and common sense
- Ability to work as part of an integrated multi-skilled team
- Pleasant and articulate
- Able to work under pressure
- Able to work in a changing environment
- Able to use own initiative
- Attention to detail
- Empathy and patience
- Professionalism
Desirable
- Experience of EMIS clinical system
- Experience of working in a GP practice or other primary care environment.
- Experience in a secretarial setting