GP Practice Receptionist/Care Navigator

Job summary

Join our dedicated team at Newquay Health Centre, where we are committed to providing excellent patient care in a supportive and friendly environment. We are currently seeking a proactive and compassionate Care Navigator to join our busy GP practice team.

As the first point of contact for many of our patients, you'll play a key role in ensuring they receive the right care, from the right person, at the right time.

Main duties of the job

As a Care Navigator, you will support the practice team in delivering high-quality, patient-centred care. You will aid the smooth and efficient flow of patients by assessing and directing patients queries appropriately, assisting the clinical team by managing appointments and supporting our triage team to help patients access the most appropriate services whether that's with a GP, nurse, pharmacist, or one of our community and specialist partners.

About us

Newquay Health Centre is a busy GP practice serving a growing population of approx 17,500 patients.

We aim to provide high-quality medical services in a friendly, happy and healthy environment for both patients and staff.

We have a multidisciplinary clinical team and an integral Admin team, with the opportunity of further role development.