Receptionist

Job summary

We have an exciting opportunity for a Full or part-time receptionist to join our expanding team. As a receptionist you will be required to provide a point of contact for patients and assist them in accessing the appropriate service or healthcare professional.

The successful applicant will need to be an excellent team player, with experience in managing multiple tasks of a varied nature and have experience of dealing with the public. Experience within a similar role is preferred but not necessary for the right candidate.

Main duties of the job

Previous General Practice experience and an understanding of the NHS is preferable but not essential as full training can be given. Experience in patient management, care navigator skills, being able total to people on the telephone , front desk reception work involving Face to face contact with patients, excellent admin skills and a knowledge of SystmOne, Footfall and AccuRx is preferable, however full training can be given. There are also opportunities to diversify within the surgery.

About us

We are a small friendly GP Practice located in Norwich City centre with a total list size of just under 6000 patients. We are a friendly and caring practice, delivering high quality, patient centred care.

We continually strive to improve processes which deliver healthcare with improved results across all areas of our service provision.

We promote a culture of continuous improvement where everyone counts, and staff are permitted to make suggestions and contributions to improve our service delivery and enhance patient care.