APEX Primary Care Network

PCN High Intensity Use (HIU) Lead

The closing date is 26 January 2026

Job summary

We are excited to recruit a full-time HIU Lead to support the launch of our new High Intensity Use (HIU) Service a pioneering initiative within our Primary Care Network (PCN), made up of four GP practices working in close partnership with neighbourhood teams.

Main duties of the job

The HIU Service supports individuals who frequently attend A&E or use emergency services more than expected. Many face complex challenges including poor physical or mental health, housing instability, loneliness, or substance misuse. This service takes a person-centred approach, building trusted relationships and offering long-term, practical support to help people access the right care and improve their quality of life.

About us

APEX PCN is located in West Lincoln and incorporates 4 practices Birchwood Medical Practice, Boultham Park Medical Centre, Richmond Medical Centre and Woodlands Medical Practice. We have a population of 46,000 with a predominantly younger demographic. The PCN is supported by a strong ARRS team. This includes pharmacists- engaged in supporting practices in their daily workload while also focussing on the DES requirements. We have an effective FCP team supporting practices for MSK care and a well-developed EHCH and Frailty MDT to support care homes. Our practices work collaboratively to achieve our IIF targets and PCN DES requirements. We are now looking at forming strategic partnerships with our other Health and Care colleagues to effectively address the health needs of our population.

Details

Date posted

20 January 2026

Pay scheme

Other

Salary

£31,049 a year

Contract

Fixed term

Duration

18 months

Working pattern

Full-time, Flexible working

Reference number

A4325-26-0002

Job locations

Birchwood Medical Practice

Jasmin Road

Lincoln

Lincolnshire

LN6 0QQ


Richmond Medical Centre

Moor Lane

North Hykeham

Lincoln

LN6 9AY


Boultham Park Medical Practice

Boultham Park Road

Lincoln

LN6 7SS


The Woodland Medical Practice

Jasmin Road

Lincoln

LN6 0QQ


Job description

Job responsibilities

This is a non-clinical role focused on listening, understanding, and empowering. As a HIU Lead, you will:

  • Work directly with individuals to explore whats really going on in their lives
  • Build trust and offer guidance tailored to each persons needs
  • Connect people with appropriate services including health, housing, social care, and community support
  • Take a collaborative, person-centred approach to reduce avoidable emergency service use

Job description

Job responsibilities

This is a non-clinical role focused on listening, understanding, and empowering. As a HIU Lead, you will:

  • Work directly with individuals to explore whats really going on in their lives
  • Build trust and offer guidance tailored to each persons needs
  • Connect people with appropriate services including health, housing, social care, and community support
  • Take a collaborative, person-centred approach to reduce avoidable emergency service use

Person Specification

Experience

Essential

  • Compassionate, curious, and committed to making a difference
  • Skilled at building relationships and working across teams
  • Tenacious, proactive, and able to work independently
  • Passionate about helping people live healthier, more stable lives
Person Specification

Experience

Essential

  • Compassionate, curious, and committed to making a difference
  • Skilled at building relationships and working across teams
  • Tenacious, proactive, and able to work independently
  • Passionate about helping people live healthier, more stable lives

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

APEX Primary Care Network

Address

Birchwood Medical Practice

Jasmin Road

Lincoln

Lincolnshire

LN6 0QQ


Employer's website

https://www.birchwoodmedicalpractice.com/ (Opens in a new tab)

Employer details

Employer name

APEX Primary Care Network

Address

Birchwood Medical Practice

Jasmin Road

Lincoln

Lincolnshire

LN6 0QQ


Employer's website

https://www.birchwoodmedicalpractice.com/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

PCN Business Manager

Sophie Robertson

sophie.robertson6@nhs.net

Details

Date posted

20 January 2026

Pay scheme

Other

Salary

£31,049 a year

Contract

Fixed term

Duration

18 months

Working pattern

Full-time, Flexible working

Reference number

A4325-26-0002

Job locations

Birchwood Medical Practice

Jasmin Road

Lincoln

Lincolnshire

LN6 0QQ


Richmond Medical Centre

Moor Lane

North Hykeham

Lincoln

LN6 9AY


Boultham Park Medical Practice

Boultham Park Road

Lincoln

LN6 7SS


The Woodland Medical Practice

Jasmin Road

Lincoln

LN6 0QQ


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