Practice Manager

Job description

Job responsibilities

Partnership

Work with the partners and management team on all strategic planning for all aspects of the practice.

Organise and attend practice meetings.

Liaise with solicitors on legal matters.

Liaise with the ICB and landlord and manage matters pertaining to the lease.

Liaise with the accountants, bank managers and ICB on financial matters.

Manage the administration pertaining to partnership changes.

Maintaining CQC Registration.

Maintaining practice insurance and ensuring an appropriate level of cover.

Ensuring compliance with statutory requirements such as health and safety including infection control and safeguarding standards.

Oversee the maintenance and security of the practice premises.

Manage contractors and suppliers, ensuring cost-effective procurement of services and equipment.

Strategic Management

Keep up to date with changes in the local and national health economy and identify potential opportunities and threats to the practice.

In collaboration with the partners, contribute to the practice vision, formulate objectives in line with the agreed strategy, and develop initiatives for practice development.

Monitor and evaluate the performance of the practice against KPIs.

Financial Management

Manage practice budgets with the intention of reducing costs and maximising income.

Manage the practice accounts.

Management of the practice bank accounts.

Oversee the work of the practice bookkeeper (payments of salaries, partners drawings, the payment of partnership tax, NI, and pensions).

Develop and manage an appropriate system for handling and recording the cash, cheques, and petty cash.

. Ensure appropriate billing for private and NHS services, maximising practice income streams.

Human Resources

Provide a general HR service for all practice and allied staff.

Ensure the training and development needs of all practice staff are met and align with the practice goals and objectives.

Ensure adequate staffing levels in all departments.

Evaluate roles to ensure staff are appropriately trained.

Foster an inclusive and supportive working environment that promotes staff retention and professional growth.

Oversee staff rotas, leave and annual appraisals.

Information Management and Technology

Ensure all practice IT and telephone systems are functioning effectively.

Ensure the practice has appropriate information governance systems.

In collaboration with the ICB, oversee and implement plans for upgrading and modernisation of equipment and systems, as and when necessary.

Ensure IG and DSP toolkit requirements are met.

Ensure the practice has effective information governance systems in place.

Confidentiality

In the course of seeking treatment, patients entrust us with or allow us to gather sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.

In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients, their carers, practice staff, and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.

Information relating to patients, carers, colleagues, other healthcare workers, or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.

Person Specification

Experience

Essential

• Strong leadership and team management skills.
• Excellent organisational and multitasking abilities.
• Financial acumen, with experience in budget management and
• financial reporting.
• Knowledge of NHS systems, policies, and regulations.
• Excellent communication and interpersonal skills, with the ability
• to build relationships with staff, patients, and external stakeholders.

Desirable

• Knowledge of clinical quality improvement processes.
• Familiarity with EMIS or similar practice management software.
• Experience in recruitment, HR processes, and staff retention strategies.
• Previous experience managing a GP practice or healthcare facility.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Eversley Medical Centre

Address

Eversley Medical Centre

501 London Road

Thornton Heath

Surrey

CR7 6AR

Employer's website

https://www.eversleymedicalcentre.co.uk (Opens in a new tab)