Strategic Practice Manager

Job summary

We are a busy two site training practice with a combined list size of approximately 20,000 patients in the heart of Tottenham and are looking for a high level strategic practice manager to steer the practice undergoing exciting transformational change; must be a confident, business-minded person to increase list size and implement change, including the possibility that some of the practice will move to a brand-new site in the next few years. We are open to applicants from within and outside the NHS.

Main duties of the job

1. Oversight of day-to-day practice operations, including delegated management, finances (QOF and local services), HR processes, and recruitment.

2. Management of key external relationships with stakeholders such as the ICB, secondary care, GP federation, LMC, and PCN.

3. Leadership on IT systems development, including website updates and ongoing infrastructure improvements.

About us

Somerset Gardens Family Health Care Centre is a modern, purpose-built primary care facility located in East Haringey. The practice sits just west of Tottenham High Road and is only a few minutes walk from White Hart Lane Overground Station, with convenient access to the North Circular Road. A gated on-site car park is available for staff.

Somerset Gardens Family Health Care Centre and Tottenham Health Centre operate as two practices under the same management, working collaboratively to deliver high-quality, patient-centred care across both sites.

Our philosophy is to treat every patient as an individual and respond to their needs with care and respect. The partners are committed to delivering high-quality healthcare while promoting a positive work-life balance for all team members. Both the partners and salaried GPs work collaboratively within a supportive and well-functioning partnership.

We provide general medical services under a PMS contract to approximately 20,000 patients (Combined list size) from a highly diverse local population. Many patients have longstanding links with the practice, while others are more transient, contributing to a dynamic population profile.

As training practices, Education and professional development are core strengths of the practice.

We use the EMIS PCS clinical system and are fully connected to NHS Net. Hospital test results and related information are received electronically, supporting efficient and safe patient care.