The Grove Road Practice

Receptionist/Administrator

The closing date is 24 April 2026

Job summary

We are looking for a part time Receptionist/Administrator to join our friendly and hard working team.

The current hours we are looking for are between 12-16 hours per week. Current shifts available are Thursdays 8am-2pm and Fridays 2-7pm with the option of bank shifts to cover holidays and illness. There may also be an opportunity to increase the shifts on a permanent basis too.

Main duties of the job

The main duties of the role will be to provide a high quality customer service experience as the first point of contact for patients. This will include telephone calls, face to face and online correspondence.

The main duties will also include admin work which includes, registrations of new patients, prescription queries, filing of correspondence from hospital clinics.

About us

We are a GP practice in Sutton with around 11,000 patients within Central Sutton PCN. We are a friendly but committed team. We consist of Partner GPs, Salaried GP's, Practice Nurses, HCA's and Pharmacists.

Details

Date posted

23 March 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A4289-26-0000

Job locations

Grove Road Practice

83 Grove Road

Sutton

Surrey

SM1 2DB


Job description

Job responsibilities

The main duties of the role will be to provide a high quality customer service experience as the first point of contact for patients. This will include telephone calls, face to face and online correspondence.

The main duties will also include admin work which includes, registrations of new patients, prescription queries, filing of correspondence from hospital clinics.

Job description

Job responsibilities

The main duties of the role will be to provide a high quality customer service experience as the first point of contact for patients. This will include telephone calls, face to face and online correspondence.

The main duties will also include admin work which includes, registrations of new patients, prescription queries, filing of correspondence from hospital clinics.

Person Specification

Qualifications

Essential

  • GCSE grade A to C in English and Maths

Desirable

  • Previous experience using EMIS

Experience

Desirable

  • Experience of working in a GP practice
Person Specification

Qualifications

Essential

  • GCSE grade A to C in English and Maths

Desirable

  • Previous experience using EMIS

Experience

Desirable

  • Experience of working in a GP practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Grove Road Practice

Address

Grove Road Practice

83 Grove Road

Sutton

Surrey

SM1 2DB


Employer's website

https://www.groveroadpracticesutton.nhs.uk (Opens in a new tab)

Employer details

Employer name

The Grove Road Practice

Address

Grove Road Practice

83 Grove Road

Sutton

Surrey

SM1 2DB


Employer's website

https://www.groveroadpracticesutton.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Prac

Amy Trowbridge

amy.trowbridge@nhs.net

Details

Date posted

23 March 2026

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A4289-26-0000

Job locations

Grove Road Practice

83 Grove Road

Sutton

Surrey

SM1 2DB


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