Dispensary Manager

Job description

Job responsibilities

Job summary

To ensure the provision of quick, efficient and accurate dispensing of medication to the patients, and to ensure effective financial control of the dispensary and dispensary stock. To promote new technologies to patients, that will improve efficiencies within the Dispensary.

Key tasks:

Managing the day to day running of the Dispensary and the Dispensing staff.

Active patient engagement, always ensuring that patients are kept informed of any changes to the medication ordering processes within the surgery.

Promotion of the NHS App and encouraging patients to sign up and order medications using the app.

Active engagement with existing and future national NHS plans for sustainability, such as the promotion of electronic repeat prescribing.

Attendance at, and input to, partners meetings (weekly).

Attendance at, and input to, the Patient Participation Group Meetings (approx. 6 weekly).

Monthly checking of the drug tariff for price and category changes, checking MIMS for new or discontinued drugs, and following up changes with drug company representatives where necessary

In association with the nominated partner, maintain and update the computerised Drug Directory, adding new drugs and monitoring patient repeats.

Liaise with the Herts and West Essex Integrated Care Board (ICB) Medicines Optimisation Team, as appropriate.

Sorting prescriptions, checking endorsements, preparing forms and submitting prescriptions monthly to the NHS Prescription Services; preparing vaccine list; dealing with prescriptions returned by the NHS Prescription Services

Create an open culture within the Dispensary, ensuring that all significant events regarding the dispensing of prescribed items are recorded and discussed.

Fully participate in the significant events process, including investigation and process review to identify any training or learning needs.

Ensure that Dispensary staff are always up to date with their mandatory NHS training.

Ensure that Dispensary staff competencies are assessed and recorded at least annually and are revisited following any significant events.

To develop and maintain standard operating procedures (SOPs) for all Dispensary processes, ensuring an annual documented review.

Ensure Dispensary staff are working in accordance with the latest SOPs, with documented regular audits and checks to ensure quality dispensing.

Participate fully in the Dispensing Services Quality Scheme, including ensuring that DRUMS and the annual audit are completed to satisfactory standards.

See full description in supporting documents

Person Specification

Skills and knowledge

Essential

• Knowledge of current dispensing legislation and NHS reimbursement
• Strong IT skills, including use of Microsoft Office
• Leadership and team management ability
• Stock control and ordering expertise
• Excellent communication and organisational skills

Experience

Essential

• Significant experience in a pharmacy or dispensary environment
• Experience supervising or managing staff

Desirable

• Experience working in primary care or GP practice
• Experience using EMIS, SystmOne or equivalent

Qualifications

Essential

• NVQ Level 3 in Pharmacy Services or equivalent
• Management or supervisory qualification

Desirable

• Accredited Checking Technician (ACT)

Personal Qualities

Essential

• Motivated, professional, and reliable
• Able to implement change with positivity
• Able to work under pressure and to deadlines whilst remaining calm and professional
• Committed to continuous professional development
• Team player with a flexible approach
• Fully adaptable to changing working practices

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Ashwell Surgery

Address

Ashwell Surgery

Gardiners Lane

Ashwell

Baldock

Hertfordshire

SG7 5PY

Employer's website

https://www.ashwellsurgery.co.uk/ (Opens in a new tab)